Ratings based on 316 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from london

Posted Sep 16, 2017
Very friendly and helpful staff, great location and good facilities. Definitely recommend it!
4 out of 5
by A verified traveler

Well-positioned boutique hotel, average breakfast

Posted Aug 26, 2017
Good position in Georgetown, great staff, overall look of the facilities quite nice. Rooms are however not so big and breakfast is not the best, clearly. But overall, not a bad hotel
Comment from Hotel Management
Sep 3, 2017 by Ying, Hotel Management
Hi Anonymous, Greetings from Yeng Keng Hotel Penang! Thanks for your comment. Glad to know that you enjoyed the stay with us. It was a pleasure to have you as our guest. Looking forward in serving you better on your returning to stay with us in the future. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Beautiful boutique hotel

Posted Aug 10, 2017
This is an individual hotel for those looking for a more authentic experience. Very helpful staff who anticipated our needs.
Comment from Hotel Management
Aug 12, 2017 by yeng keng hotel penang, Hotel Management
thank you for sharing your comments
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Hotel that you got to stay in

Posted Jul 18, 2017
Having stayed in several hotels, I think most make the cut. But why differentiates itself is the staff attitude at Yeng keng. That very personalised service, impeccable smile and home-warmly feel that goes all out to ensure that guests are truly comfortable. I loved everything it offered, especially the nice staff. For this trip, a birthday cake was prepared by the staff and was presented after a long day trip in Penang hill. My parents were full of praises to the staff espeically the receptionist that checked us in and ensured that our needs are well taken care of. It certainly made my birthday! Really hated to leave this familiar place when staff treats me like a royalty. Totally blown away really. You got to try it to believe it. It's really a hidden gem in the heart of the district. What more can I say! To sum it up, my experience was awesome!!!
Comment from Hotel Management
Jul 22, 2017 by yeng keng hotel, Hotel Management
thank you for the good compliments and hope to see you again
5 out of 5
by Teng Lung

love it here, will come again

Posted Jul 15, 2017 on Hotels
very nice heritage hotel. love all the period interior and staff is really caring.
Comment from Hotel Management
Aug 14, 2017
Greetings from Yeng Keng Hotel Penang! Thank you for choosing our hotel for your recent stay in Penang. We hope you enjoyed the stay with us. It was a pleasure to have you as our guest. Looking forward in serving you better on your returning to stay with us in the future. Please do not hesitate to send us an email if you require any further information about Yeng Keng Hotel. Thank you and have a great day ahead! Best wishes & regards, Front Office Team
4 out of 5
by A verified traveler

Not bad

Posted Jul 5, 2017 on Hotels
The hospitalities of reception and staff were great!
Comment from Hotel Management
Aug 14, 2017
Greetings from Yeng Keng Hotel Penang! Thank you for choosing our hotel for your recent stay in Penang. We hope you enjoyed the stay with us. It was a pleasure to have you as our guest. Looking forward in serving you better on your returning to stay with us in the future. Please do not hesitate to send us an email if you require any further information about Yeng Keng Hotel. Thank you and have a great day ahead! Best wishes & regards, Front Office Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Heritage hotel close to UnESCO heritage site

Posted Jul 3, 2017
Convenient and within walking distance of tourist sites. Reception staff is helpful. Bathroom a bit small, no vanity counter but overall clean, pleasant and comfortable
Comment from Hotel Management
Jul 8, 2017 by yeng keng hotel, Hotel Management
thank you
5 out of 5
by Leith

This traveler left a rating score only Posted Jun 13, 2017 on Hotels
4 out of 5
by HENH HON

good choice to stay if you like to relax...

Posted Jun 11, 2017 on Hotels
location is good, hotel is excellent......a heritage house.....
5 out of 5
by Debashish

A remarkable surprise on Chulia street, Penang

Posted May 12, 2017 on Hotels
An amazing hotel, beautifully restored,reflects the locale..Chulia street, like the heart of a Chinatown...great food nearbyand shopping too...as well as night life..