Ratings based on 384 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Canberra

Dated but adequate

Posted Dec 1, 2017
This Best Western is a classic "park-out-front" highway motel. The decor is dated but the bed was new enough to be comfortable. There is absolutely nothing memorable about this place (either good or bad) and thus it is an adequate stopping point on the way to somewhere better.
Comment from Hotel Management
Dec 8, 2017 by Amanda Hoyne, Hotel Management
Hi Gecko Thank you very much for choosing to stay with us - we appreciate your feedback and we wish you safe and happy travels ahead. Kindest regards from the team at Best Western Hospitality Inn Geraldon
5 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa

On the way

Posted Nov 15, 2017
Driving up the west coast this was a very pleasant stop off. Hotel was quite reasonable and comfortable.
Comment from Hotel Management
Nov 16, 2017 by Amanda Hoyne, Hotel Management
Hello David Thank you ever so much for your 5 out of 5 rating! It is always a pleasure for us to know our guests have enjoyed their stay. Kindest regards from the team at Best Western Hospitality Inn Geraldton
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Stopover Proof

Posted Nov 9, 2017
Pros: Price
Cons: It will have to be upgraded eventually. But as it is it offers an affordable stopover.
Location: Location was fine. Close enough to town short walk.
We stayed as a stopover on the way back to Perth. The Hotel is aging but it was clean and comfortable. Did the trick, the restaurant was a nice bonus.
Comment from Hotel Management
Nov 12, 2017 by Amanda Hoyne, Hotel Management
Hello Annette Thank you very much for choosing to stay with us - we are pleased that you enjoyed your stay and found us value for money and clean. We really appreciate your comments. Kindest regards from the team at Best Western Hospitality Inn Geraldton
5 out of 5
Recommended
for Everyone
by A verified traveler from wa

Very spacious and quiet

Posted Oct 24, 2017
Ist time to visit Geraldton this hotel was a good choice
Comment from Hotel Management
Nov 10, 2017 by Amanda Hoyne, Hotel Management
Hi Janet Thanks so much for your 5 out of 5 rating! We are pleased you enjoyed your stay and we do hope to welcome you back next time you are in town. Kind regards from all of the team at Best Western Hospitality Inn Geraldton
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Western Australia

Clean and comfortable

Posted Oct 24, 2017
Cons: TV channels: Foxtel "Premier Movies" did not show any movies during our 3 day stay (seemed to only screen the same cop show every time we had a look)
Nice Motel. Clean and comfortable. Breakfast quick and tasty. Good central location.
Comment from Hotel Management
Nov 10, 2017 by Amanda Hoyne, Hotel Management
Hi Gary Thank you very much for choosing to stay with us - we are pleased you enjoyed the clean and comfortable accommodations. Not sure what was going on with the Premier Movie channel! This will be investigated. Thank you again from the entire team at Best Western Hospitality Inn Geraldton
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2017
Overall nice hotel for a one night stop over, pretty nice early in the morning though. Breakfast waitress was very friendly!
Comment from Hotel Management
Oct 3, 2017 by AmandaH, Hotel Management
Dear Guest Thank you very much for your kind review and we are pleased you enjoyed your brief stopover with us. Best regards from the team at Best Western Hospitality Inn Geraldton
4 out of 5
Recommended
for Everyone
by A verified traveler from Country WA

Friendly Country Style

Posted Sep 28, 2017
Older type motel/hotel establishment but clean. Great food
Comment from Hotel Management
Oct 3, 2017 by AmandaH, Hotel Management
Hi Frizz Thank you so much for choosing to stay with us whilst in Geraldton. We are so very pleased you enjoyed our cleanliness and our restaurant too. Best regards from the team at Best Western Hospitality Inn Geraldton
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2017
nothing to add apart from the inconsiderate, noisy people in No 16!
Comment from Hotel Management
Oct 3, 2017 by AmandaH, Hotel Management
Dear Guest Thank you for choosing to stay with us - we are so sorry you experienced inconsiderate guests in a nearby room. Never a good thing - next time, please alert our manager who will quietly deal with the concern to ensure all of our guests are happy. We appreciate your feedback. Kindest regards from the entire team at Best Western Hospitality Inn Geraldton
4 out of 5
Recommended
for Everyone
by A verified traveler from Carnarvon WA

Older style motel but rooms were well presented

Posted Sep 24, 2017
Clean and tidy rooms. Lovely helpful staff. Would definitely stay again.
Comment from Hotel Management
Sep 28, 2017 by AmandaH, Hotel Management
Hi Liz It was pleasure to read your kind review and we at delighted to hear that you plan to return. We wish you safe and happy travels ahead. Best regards from the team at Best Western Hospitality Inn Geraldton
1 out of 5
by A verified traveler from Margaret River WA

Ageing rooms in need of big upgrade. Site OK.

Posted Sep 16, 2017
Pros: The shower fittings had been replaced and were most functional.
Cons: Please see the above re our experience.
Location: Not applicable. We have friends in Geraldton.
Room 52 lacked bench space in bathroom. Exhaust fan had no switch, had to be plugged in to operate, and was beyond reach for many clients. No tap or basin for tea-making area. Kettle had to be filled by jug from bathroom basin tap. No power point in tea-making area, so kettle had to be plugged in on bedroom's only bench. All very inconvenient for those who enjoy an early tea or coffee. Too small a refrigerator for anyone travelling with items needing to be kept cold. Continental breakfast very rudimentary. Poor quality canned fruit etc. Receptionist spent 10 minutes giving tourists directions to find wildflower areas (at least she spoke excellent German) while I stood waiting to be checked in...a process which took two minutes. All up, this motel poor value. We won't be back. Will warn friends.
Comment from Hotel Management
Sep 28, 2017 by AmandaH, Hotel Management
Dear John We were disappointed to learn that you did not enjoy your stay with us on this occasion. We appreciate your feedback and have taken your comments and suggestions on board. We wish you safe and happy travels to follow.