Posted Nov 23, 2016
I choose this hotel, looking to have a morning swim, since I learnt it has a swimming pool, but I found that it only open at 8 = No morning swim !
Moreover the mattress of my bed was too hard, the feather-like cover was too much, due to the hight temperature in the room (w/o custom regulator) , and the pillow was too thin = very poor sleeping !
- A part the above, anithing else is OK, it has friendly staff, it in quiet, and a it own good car park.
Comment from Hotel Management
Nov 29, 2016 by Roberto Carpentieri, GM Hotel Geroldswil, Hotel Management
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.