Exterior

Reviews of Holiday Inn Express Hanover, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 373 reviews" "
Rating 8 - Good. 98 out of 373 reviews" "
Rating 6 - Okay. 29 out of 373 reviews" "
Rating 4 - Poor. 3 out of 373 reviews" "
Rating 2 - Terrible. 8 out of 373 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast good!
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine, Dover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an event in Hanover so the location was great. Staff were very friendly and room was clean
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There many store and restaurants in the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Guest services were great
Stayed 1 night in Jan 2024

10/10 Excellent

Ginger

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Anne

Traveled with family
Good buffet breakfast. Staff was friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Stayed 1 night in Dec 2023

10/10 Excellent

Michael and Eileen

Traveled with family
Liked: Cleanliness, property conditions & facilities
The check-in and checkout were handled very professionally. The entire premises were immaculate, including the lobby, breakfast bar, and hotel room. The manager was very pleasant, and Anthony, who handled the breakfast - was wonderful in presenting a very clean eating area..I would recommend this Holiday Inn.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Martin

Stayed 1 night in Nov 2023

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay w/ great Breakfast
Stayed 1 night in Oct 2023

8/10 Good

Crystal, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
The room & staff were wonderful!
Stayed 10 nights in Sep 2023

10/10 Excellent

Jailene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very friendly, close to anything you would need. Would certainly stay again!

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed when I stay at a Holiday Inn Express. Staff is friendly, we enjoyed the continental breakfast. There was shopping near by.
Stayed 2 nights in Sep 2023

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the soap that was in the rooms and the staff was very friendly
Stayed 3 nights in Sep 2023

8/10 Good

Ronald

Stayed 1 night in Sep 2023

6/10 Okay

Shaun

Stayed 3 nights in Jul 2023

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Rachel, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this Holiday Inn were extremely friendly! They were very engaging and just plain old nice! :)
Stayed 1 night in Jun 2023

6/10 Okay

Luz E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room we reserved was for 4 people, but the air conditioning was not enough to cool the room. We were hot that night.
Stayed 4 nights in Jun 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Michael

Stayed 1 night in May 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Apr 2023

6/10 Okay

Rebecca

Traveled with family
Liked: Staff & service
Good location. Good breakfast. Air & heat not good. Tv not good Rooms not new & fresh looking
Stayed 2 nights in May 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in May 2023

10/10 Excellent

Dena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy ourself. We stayed in the handicap room for my husband, it had everything we needed
Stayed 2 nights in Apr 2023

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and easily accessible to local shopping. Friendly staff. Good breakfast.
Stayed 1 night in Apr 2023

10/10 Excellent

Cora Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not unique just a total hassle Free night much appreciated.
Stayed 1 night in Mar 2023

6/10 Okay

Jason

Stayed 1 night in Feb 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight stay. Fit all of my requirements. It is usually a guessing game. This facility was fine.
Stayed 1 night in Jan 2023

2/10 Terrible

Paul

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpet needed better vacuum
Stayed 2 nights in Jan 2023

8/10 Good

Retired

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
Better then expected..
Stayed 1 night in Dec 2022

8/10 Good

MELISSA

Stayed 1 night in Dec 2022

6/10 Okay

Howard

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Only stayed a night but check in was fast, room was fine, breakfast was good and plenty of parking. No problems at all.
Stayed 1 night in Nov 2022

8/10 Good

Atitaya, Sunnyvale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were great, hotel was in the perfect location for us. Breakfast was pretty good.
Stayed 3 nights in Oct 2022

2/10 Terrible

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Craig

Stayed 3 nights in Sep 2022

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Sheeler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a hard time finding the hotel. I went past it twice. Hampton Inn is in front of it. You need a sign out on the road.
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful deco, everything looks brand new. Breakfast was excellent.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jose, Doral

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Sep 2022

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, lovely staff
We were in town for a 5 day workshop so the hotel was a clean, comfortable hotel. The staff was wonderful. The woman at the desk sent the cleaners in daily and kept our bed smooth and the room and bathroom beautifully clean
Stayed 4 nights in Aug 2022

6/10 Okay

Danen

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
I like the restroom, but the bed mattress is too soft to sleep for me.
Stayed 1 night in Aug 2022