Ratings based on 27 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from US

First time

Posted Dec 1, 2016
I was a late arrival, but the front desk attendant was very helpful. The room was nice and clean. I had to iron my husbands clothing for an early morning event. The iron in my room did not work. I made do with a light pressing. The pillows were to soft. I forgot to bring my pillow from home. I had a nice stay otherwise.
Comment from Hotel Management
Dec 20, 2016 by Tammy, Hotel Management
Thank you for staying here with us at the Holiday Inn Express . We do value your feedback and do appreciate you bringing this to our attention. Hope to see you again in the future. Best, Tammy
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable Hotel

Posted Sep 13, 2016
Pros: The staff was super friendly and very accommodating. The leaning staff was nice and helped me get my door open when my hands were too full.
My husband and I stayed with our 2 year old. We requested a crib, and it was set up nicely in the room when we arrived. The bed was very comfortable and the room was very clean. The breakfast offered next morning was delicious! The multiple offerings hot and cold were wonderful for my picky child. If I have to stay in Hanover again, I will definitely return to this hotel.
Comment from Hotel Management
Sep 19, 2016 by Emily, Hotel Management
Thank you for staying with us. We hope to see you again. Thank you for your feedback to help better our hotel accommodations!
5 out of 5
Recommended
for Everyone
by A verified traveler from maryland

This hotel was great. Everyone nice.

Posted Jul 31, 2016
Everything was nice. When I checked in a nice man was dealing with a woman asking about future reservations and was local in area. After all his checking, she was like no, I won't book it now I will wait. I felt bad the phones were ringing and I was waiting. He apologized and I said no need. We were in a hurry to meet people for dinner, but he was so nice. Everything nice except our room by elevator and it awoke me with ding dong when it stopped on our floor. The clerk said she would add a note for future bookings. Breakfast was awesome!
Comment from Hotel Management
Sep 19, 2016 by Emily, Hotel Management
Thank you for staying with us. We appreciate your feedback to help better our hotel accommodations. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel, pleasant staff

Posted Jul 26, 2016
Clean room, fresh smell to it. Awesome staff, very helpful and hospitable. Close to everything.
Comment from Hotel Management
Sep 19, 2016 by Emily, Hotel Management
Thank you for staying with us. We appreciate your feedback to help better our hotel accommodations. We hope to see you again
5 out of 5
Recommended
for Everyone
by A verified traveler from Amboy, IL

Nice hotel with accommodating staff.

Posted Jul 13, 2016
This hotel was very accommodating, when we had to transfer from another hotel, to extend our stay in this area. The rooms were very nice and breakfast was fantastic, with lots of options. This hotel is located near several nice restaurants and a mall. If we visit this area again, we would definitely stay here again!
Comment from Hotel Management
Sep 19, 2016 by Emily, Hotel Management
Thank you for staying with us. We appreciate your feedback to help better our hotel accommodations. We hope to see you again!
4 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Close proximity to Gettysburg

Posted Apr 24, 2016
Clean hotel, great staff and a good breakfast. Air conditioner was kind of weak and the tub drain was removable but would still work. The room was clean and the beds were comfortable.
Comment from Hotel Management
Sep 19, 2016 by Emily, Hotel Management
Thank you for staying with us. We appreciate your feedback to help better our hotel accommodations. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from new jersey

nice hotel close to shopping centers

Posted Mar 19, 2016
Pros: had everything that we forgot to bring
Cons: nothing
Location: there were many restaurants and places to shop and sitesee.
I had a nice experience with my daughter for the night.
Comment from Hotel Management
Sep 19, 2016 by Emily, Hotel Management
Thank you for staying with us. We appreciate your feedback to help better our hotel accommodations. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from hanover pa

Very clean and friendly staff

Posted Mar 8, 2016
Will stay there again. Very clean. Staff very friendly. Close to everything we needed.
Comment from Hotel Management
Sep 19, 2016 by Emily, Hotel Management
Thank you for staying with us. We appreciate your feedback to help better our hotel accommodations. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from MD

Just right!

Posted Dec 20, 2015
We had never stayed here before and it was a nice surprise. Very clean and neat and free breakfast was more than expected. Staff very kind and courteous to everyone. Great location too near shopping and restaurants We will be back for sure!!
Comment from Hotel Management
Dec 20, 2016 by Tammy, Hotel Management
Thank you for staying here at the Holiday Inn Express. We are glad you enjoyed your clean room and your breakfast. Hope to see you again Best, Tammy
5 out of 5
Recommended
for Everyone
by A verified traveler from Glen Rock, PA

Hotel American Legion Post 14

Posted Nov 24, 2015
Pros: Very clean and comfortable
Location: Restaurants and Shopping malls all around. Anything from Dollar stores to Department stores. Any type of food from fast food to high end steak house
Nice hotel near event hall. Plenty of Restaurants and shopping for everyone.