Ratings based on 142 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
81% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Close to relatives

Posted Nov 28, 2016
Clean, late checkout, late breakfast, friendly people!!
Comment from Hotel Management
Nov 30, 2016 by Brian, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am glad to hear you had a great stay. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
2 out of 5
by A verified traveler from US

Weekend Getaway

Posted Oct 31, 2016
Pros: It was close to restaurants and markets, and it was right off the interstate
Cons: There was a strong mildew smell coming from the air conditioning unit (I had to keep it turned off). The breakfast could have been much better as wel
Location: Lancaster County, Pennsylvania Dutch area, Gettysburg
This was to be a late fall weekend getaway for my husband and I to see the sites in Gettysburg and do some shopping in Lancaster County. The hotel elevator was not working upon our arrival, so we had to carry out luggage up to the 2nd floor. Due to the obnoxious travel softball team children/young adults on our floor, we slept very little the two nights we stayed at this hotel. Children were unattended, and were running, banging on doors, jumping off beds, playing with door handles and hanging out in the hall in front of our room until almost midnight both nights. I called the hotel front desk on the first night but that made no difference. I will never stay at this location ever again.
Comment from Hotel Management
Nov 3, 2016 by Brian, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am sorry to hear about the issues you experienced but I do thank you for bringing those to our attention. We do hope you stay with us again. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
5 out of 5
by A verified traveler from Wading River NY

Field hockey game

Posted Oct 24, 2016
Location: Easy convenient near everything!!!!! Cracker Barrel and food places to eat within 2 miles,plus all kinds,of shopping
Five star quality.... excellent location!!! Immaculate Hotel
Comment from Hotel Management
Oct 25, 2016 by Brian, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am glad to hear you had a great stay. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
5 out of 5
by A verified traveler from clifton springs ny

Midpoint stop over.

Posted Oct 3, 2016
Was great was to get to staff was great. Rooms were comfortable and clean. Breakfast had a great selection to choose from and fresh.
Comment from Hotel Management
Oct 4, 2016 by Brian, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am glad to hear you had a comfortable stay and enjoyed the breakfast. We hope you visit us again the next time your travels bring you to Chambersburg. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
5 out of 5
by A verified traveler from Vermont

Posted Sep 3, 2016 on Hotels
Everything was great. Will probably stay there again.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am glad you had a great stay. We look forward to your next visit. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
4 out of 5
by A verified traveler

Posted Aug 28, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am glad to hear that you had a good stay. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
4 out of 5
by A verified traveler

Posted Aug 28, 2016 on Hotels
Comment from Hotel Management
Sep 2, 2016 by General Manager, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am glad to hear that you had a good stay. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
2 out of 5
by A verified traveler from Stillwater, NY

Better choices than this one.

Posted Aug 28, 2016
Check in went smoothly although the desk clerk appeared as if he was in a bad mood. Hotel lobby looked nice but upon entering the guest wings a noticeable musty, mildew smell was prevalent throughout. Our room suffered from the same musty smell and although the signs indicated it was a smoke free facility our room also had a faint stale dirty ashtray smell to it as well. The mattress was cupped and in need of replacement. Much better choices out there @ $140.00 per night.
Comment from Hotel Management
Sep 2, 2016 by Brian, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am sorry to hear about the issues you experienced but do hope you stay with us again the next time your travels bring you to Chambersburg. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
4 out of 5
by A verified traveler from boston,ma

Nice hotel close to highway

Posted Aug 24, 2016
Hotel was clean and convenient and close to restaurants.
Comment from Hotel Management
Aug 25, 2016 by Brian, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am glad to hear that you had a good stay and found us conveniently located. We hope you stay with us again the next time your travels bring you to Chambersburg. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA
5 out of 5
by A verified traveler

Wonderful best hotel on my journey Georgia to NJ

Posted Aug 21, 2016
Pros: Everything
Perfect hotel clean, comfy bed and good location right off 81! Plenty of places to eat around this hotel! I was a female traveling alone and felt the area was safe. My car was parked right out from main entrance of hotel.
Comment from Hotel Management
Aug 22, 2016 by Brian, Hotel Management
Thank you for taking the time to write a review for the Holiday Inn Express and Suites Chambersburg. I am glad to hear that we were your best experience during your recent trip. Thanks for highlighting that you had a good stay, enjoyed the beds, and felt secure. We hope you stay with us again the next time your travels bring you to Chambersburg. Sincerely, Brian McFeaters General Manager Holiday Inn Express and Suites Chambersburg, PA