Front of property
Check availability

Reviews of Union Hotel

3 out of 5
Union Hotel
27 Chambersburg Street, Gettysburg, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 299 out of 622 reviews" "
Rating 8 - Good. 253 out of 622 reviews" "
Rating 6 - Okay. 57 out of 622 reviews" "
Rating 4 - Poor. 12 out of 622 reviews" "
Rating 2 - Terrible. 1 out of 622 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Chiara

Traveled with family
Great hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! A bit noisy in the morning with trucks going by street but I didn’t mind it but if this bothers you this is your heads up.
Stayed 2 nights in Dec 2023

6/10 Okay

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooms are cozy and make you feel like home, staff when they could be found (not a personal fault, just a business plan fault) was cordial & informative Their staff was extremely minimal with no in room phone service Train tracks are close so you hear them but it didn’t bother me much My biggest gripe would be the breakfast which they say was “included” (in the booking) however it consisted of a in room basket of old scones a hard muffin rotting apple and rotting clementines The location was extremely convenient right in the heart of town
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a convenient place for all the things we wanted to do. Know it from hitting The Gettysburger quite often. Very nice place. We enjoyed it
Stayed 1 night in Dec 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room 203 could use more lighting in bedroom.
Stayed 2 nights in Dec 2023

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a great location for walk ability to museums, shopping, foo and drink. The restaurant located below the hotel had a fabulous brunch and outstanding dinner!! We’ll be back there again.
Stayed 2 nights in Nov 2023

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean rooms, however, very noisy. You can hear the traffic and people outside. It is within walking distance to restaurants and shops which makes the onsite parking very convenient.
Stayed 1 night in Nov 2023

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic property recently renovated chic.
Stayed 1 night in Nov 2023
Response from The Union Hotel Staff on Nov 21, 2023
Thank you for choosing to stay at the Union Hotel.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Kamera, General Manager on Nov 2, 2023
Thank you for choosing to stay with the Union Hotel Gettysburg.

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Street noise was excessive. Very negative review.
Stayed 2 nights in Oct 2023
Response from Kamera, General Manager on Nov 2, 2023
Thank you for taking the time to review our hotel. We always appreciate feedback from our guests. While the noise you were hearing was caused by something beyond our control, it is our aim to provide you with a comfortable home away from home. Traffic and street noise are part and parcel of being located in downtown Gettysburg, but we try to mitigate their impact on our guests by providing quality ear plugs and white noise machines in the suites facing Chambersburg Street. We do apologize and hope that you will consider staying with us again in the future if you should return to Gettysburg.

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from The Union Hotel Staff on Nov 12, 2023
Thank you for staying with us. We appreciate you taking the time to give a review.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained. Close to all attractions and alot of local eateries. Would highly recommend and will be returning ourselves for another stay.
Stayed 2 nights in Oct 2023
Response from Kamera, General Manager on Nov 2, 2023
Thank you for taking the time to give us a review. Please com and see us again.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from The Union Hotel Staff on Oct 14, 2023
Thank you for choosing to stay with the Union Hotel

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and well taken care of historic property. Stayed in the Lincoln Suite and highly recommend. The huge bathtub was a hit and there is parking directly behind the building. Staff also super helpful. A
Stayed 1 night in Sep 2023
Response from Kamera, General Manager on Nov 2, 2023
Thank you Natalie for your kind words. Looking forward to seeing you in the future.

8/10 Good

Scott

Stayed 2 nights in Sep 2023
Response from Kamera, General Manager on Nov 2, 2023
Thank you for your feedback and staying with the Union Hotel Gettysburg.

8/10 Good

Willis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from The Union Hotel Staff on Oct 14, 2023
We are so happy that you enjoyed your stay at the Union Hotel

6/10 Okay

DARWIN F

Liked: Cleanliness, staff & service
We have stayed here when it was the Gettys. It has been redecorated nicely but it's the small things ... the bedroom was very well done but the living room needed work. No reading lamp only the overhead dome light. The TV was in the bedroom!!! The furniture did not match the decor, it was flea market specials. Needs help.
Stayed 3 nights in Aug 2023
Response from Kamera, General Manager on Oct 14, 2023
Thank you for your input. We appreciate your feedback.

6/10 Okay

Nicole

Liked: Cleanliness
Disliked: Staff & service
I was told I’d receive instructions for late (after 8pm) check in the evening of. I never did. I arrived at hotel at 8:07 doors locked, no one to be found. Called “call this number” line several times and emailed property. No one replied. I was locked out. Luckily, the owner of the hotel as at the bar next door. When I told her the situation, she shrugged her shoulders (and was annoyed that a guest was bothering her “I’m just out with friends, I don’t work here”) and replied “we are open 8-8”. That evening the band downstairs or next door sounded like they were playing IN MY ROOM. So loud! At checkout. There was no one at the checkout office at 8:37. Had to leave the keys in the hallway. Clean, good for the area rooms. Need soundproofing and terrible customer service!
Stayed 2 nights in Sep 2023
Response from General Manager on Sep 5, 2023
Thank you Nicole for taking the time to give a review. Your feedback is important to us. We work hard so that guests have a positive experience as well as a seamless check in. Our records indicate that the late check-in procedure was emailed at 7:07pm. We hope that you will come back so that we can redeem ourselves.

10/10 Excellent

Dirk

Stayed 1 night in Aug 2023
Response from The Union Hotel Staff on Oct 14, 2023
Thank you for choosing to stay with us and we hope that you come again.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, comfortable, and convenient.
Stayed 1 night in Aug 2023
Response from The Union Hotel Staff on Sep 5, 2023
Thank you for choosing to stay with the Union Hotel

10/10 Excellent

Todd

Stayed 1 night in Aug 2023
Response from The Union Hotel Staff on Oct 14, 2023
Thank you for staying with the Union Hotel

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel.
Stayed 1 night in Aug 2023
Response from The Union Hotel Staff on Sep 5, 2023
Thank you for choosing to stay with the Union Hotel.

8/10 Good

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like what the new owners have done to this historic property. That being said, the suite we stayed in needs some improvements. The suite needs an area rug in the living space as well as side tables and lamps. The breakfast is a lovely idea but the croissant and other baked items were not fresh. That was disappointing. Overall we loved our stay in Gettysburg and know you are working hard to make the Unuion Hotel a success. Staff is kind and friendly.
Stayed 2 nights in Aug 2023
Response from The Union Hotel Staff on Aug 23, 2023
Thank you for your input and choosing to stay with the Union Hotel. We appreciate the feedback to improve in the future.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with great location
Very nice hotel, great kitchen area, and super clean. The only complaints we had were the ceilings must be very thin because we heard people stomping upstairs all night. The room we paid for was supposed to be a king, but it clearly was NOT a king size bed.
Stayed 1 night in Aug 2023
Response from The Union Hotel Staff on Aug 24, 2023
Thank you for choosing to stay at the Union Hotel. We appreciate your feedback so that we can better serve you in the future.

10/10 Excellent

christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cool building with great history
Stayed 1 night in Aug 2023
Response from The Union Hotel Staff on Aug 23, 2023
Thank you for choosing to stay with the Union Hotel.

10/10 Excellent

Adam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The Union Hotel Staff on Aug 23, 2023
Thank you for choosing to stay with the Union Hotel and we hope that you come back.

10/10 Excellent

John-Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Union Hotel is Great
Great place and friendly staff. Mattie was outstanding in helping me book the actual room we wanted, which hotels.com screwed up.
Stayed 3 nights in Jul 2023
Response from The Union Hotel Staff on Aug 23, 2023
Thank you for choosing to stay with the Union Hotel. Madi is a great asset to the team and we appreciate your patience as she fixed your accommodations.

8/10 Good

Caroline C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the center if town.
Stayed 2 nights in Jul 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Caroline,Thank you so much for the feedback. We really appreciate it!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Michelle,Thank you for the review! We really appreciate it so much.

10/10 Excellent

Warren

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Liked its central location and historic charm.
Stayed 1 night in Jul 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Warren,Thank you for the positive review. We appreciate it so much!

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to stay
Stayed 1 night in Jul 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Jonathan,Thank you so much for the positive feedback. We really appreciate it!

4/10 Poor

Paul

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The guest above us had a heavy step which was amplified by the wood floors. Is it necessary to air condition the bathroom? It's cold enough stepping out of the shower as it is. Not a good value for the money
Stayed 4 nights in Jul 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Paul,Thank you so much for the feedback! We apologize you had a not so good time here. Make sure to visit us again!

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Union Stands in Gettysburg
What a fabulous hotel! As my Thursday, 6/29, departure from coastal DE was delayed, I called the hotel after 6 pm re: a late(r) arrival. Spoke with Maddy, who was very courteous and professional in explaining after-hours check-in (front desk is staffed up to 8 pm in this small, 'boutique' hotel). No problem! As I stopped a few times en route, and to eat, I arrived in Gettysburg around midnight. The Union is in the heart of town, easy to find. Drove around to the ample (free) parking lot for guests behind the hotel, where I met the owners/proprietors Leslie and Andrew, who were doing upgrade work on their place to add a bar and breakfast room. They were more than kind, handing over my key and registration paper, and also helping me carry belongings up to my room (so no cart needed!). The Union is so cool, clean, and comfortable. The bar and restaurant will be great additions. If I had arrived earlier, there are many excellent eating establishments in walking distance. I had lunch on Friday, 6/30, at the Lincoln Diner, just past the traffic circle. Nice set-up in my spacious third-floor room, with an historic Civil War focus. Had my morning coffee, juice, muffins at the kitchenette. Worked out well. Maddy again assisted on check-out, so I could cart my stuff out front to a reserved parking space on the street. All told, great place, great staff, and I hope to return. A+!
Stayed 1 night in Jun 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Philip,Thank you so much for the detailed review. We really appreciate it! Make sure to visit us again as our restaurants grand opening is 7/28.

10/10 Excellent

George, Mountain Home

Stayed 1 night in Jul 2023
Response from The Union Hotel Staff on Aug 23, 2023
Thank you for choosing to stay with the Union Hotel.

6/10 Okay

Elizabeth

Stayed 1 night in Jun 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Elizabeth,Thank you so much for the review! Make sure to visit us again as our restaurants grand opening is 7/28.

6/10 Okay

Eva

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was under construction and boarded up in the front (no warning either when I called before my stay). The restaurant was closed and there were only 2 pieces of fruit and 2 muffins available. There was a lot of dust especially around the windows. Great staff and location though.
Stayed 2 nights in Jun 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Eva!Thank you for taking the time to review us! We really appreciate the feedback. Make sure to visit us again as our restaurant's grand opening is 7/28!

8/10 Good

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great stay. Room was clean and nicely furnished. Small breakfast of fruit and muffins left in the room. Staff friendly. Bath towels were tiny. Soundproofing between rooms not great. These were the only areas for improvement.
Stayed 1 night in Jun 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Ian,Thank you for taking the time to review us. We really appreciate the kind feedback!

8/10 Good

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location. The staff were friendly and helpful. The room was clean and spacious. The only downfall was that it was a little noisy along the street at night.
Stayed 1 night in Jun 2023
Response from The Union Hotel Staff on Jul 26, 2023
Hi Patricia,We really appreciate you taking the time to review us! Thank you so much for the positive feedback. Come again soon.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very spacious and clean. Everything we needed was here in the kitchenette area . It was very quiet however outside our bedroom was a light that was lite the entire night coming thru the shades.
Stayed 1 night in May 2023

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getty2
This is a great hotel located at the center of town. Having a kitchenette in the room is super helpful for me when I travel on business. Also having a Nespresso machine in the room is a Godsend. Love this place.
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, and an excellent job on the rennovations. Only issue was being adjacent to the Gettysburger so a little noisy on karaoke night. Next time I would request a room away from this bar.
Stayed 1 night in Apr 2023

10/10 Excellent

Vivek

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful rooms and very courteous staff. Prime location too!
Stayed 1 night in Apr 2023

8/10 Good

Brandon, Burke

Stayed 1 night in Apr 2023

4/10 Poor

Lawrence

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was clean and fresh the room .But they were installing a gas service all hours of the night . Jackhammers and trucks . It was advertised a morning basket of local breakfast items to be placed outside the door . The parking is in the rear . Only access is the alley way. Blocked half the time due to the construction Never seen it .We shoulkd be compensated for the inconvenience . Next time we will stay at a true B&B.
Stayed 2 nights in Apr 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service
👍
Stayed 2 nights in Apr 2023

8/10 Good

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. All of the staff we encountered were helpful and courteous. Will definitely come back especially when the restaurant opens.
Stayed 2 nights in Mar 2023

10/10 Excellent

eric von

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. So nice to have a sitting room and a little kitchen.
Stayed 1 night in Mar 2023