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Overview of Novotel Gent Centrum

Photo gallery

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout drapes

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationGraffiti Street1 min walk
    Popular LocationGhent Town Hall2 min walk
    Popular LocationBelfry of Ghent3 min walk
    AirportBrussels (ZYR-Brussels Midi Train Station)40 min drive
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  • Superior Double Room, 1 Double Bed

    Room amenities

    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Double Room, 1 Double Bed
  • Superior Double Room, Multiple Beds (No Parking)

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 King Bed
    More detailsSuperior Double Room, Multiple Beds (No Parking)
  • Superior Double Room, 1 Double Bed with Sofa bed (No Parking)

    4.4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSuperior Double Room, 1 Double Bed with Sofa bed (No Parking)
  • Executive Double Room, Multiple Beds

    Room amenities

    • Sleeps 3
    • 1 Double Bed, 1 Double Sofa Bed and 1 King Bed
    More detailsExecutive Double Room, Multiple Beds

About this area

Ghent

Located in Ghent's Ghent City Centre neighborhood, Novotel Gent Centrum is in the city center. Gravensteen Castle and Ghent Cloth Hall are local landmarks, and travelers looking to shop may want to visit Langemunt Shopping Center and Old Fish Market. Van Eyck Swimming Pool and World of Kina: The Garden are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
Visit our Ghent travel guide
Popular Location

What's nearby

  • Graffiti Street - 1 min walk
  • Ghent Town Hall - 2 min walk
  • Belfry of Ghent - 3 min walk
  • St. Nicholas' Church - 3 min walk
  • Masons' Guild Hall - 4 min walk

Getting around

  • Ghent-Dampoort Station - 17 min walk

Restaurants

  • Caffè Rosario — 3 min walk
  • Starbucks — 3 min walk
  • De Kuip Van Gent — 3 min walk
  • Du Progrès — 4 min walk
  • Soup'r — 4 min walk

About this property

Novotel Gent Centrum

3-star Ghent hotel in Ghent City Centre, walk to Gravensteen Castle
This smoke-free hotel features a restaurant, an outdoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite. All 117 rooms provide conveniences like sitting areas and coffee makers, plus free WiFi and LCD TVs with satellite channels. Minibars, room service, and hair dryers are among the other amenities available to guests.
Novotel Gent Centrum offers 117 accommodations with minibars and safes. Accommodations offer separate sitting areas. LCD televisions come with satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi, Wired Internet (EUR 9.90 per 24-hour period)

Parking and transportation

  • Parking nearby: EUR 26 per night

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: EUR 21 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Outdoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German

Business services

  • Business center
  • Meeting rooms
  • Conference center (1808 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Hair dryer

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from March 11 2020 to October 11 2020 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Fee for wired Internet in public areas: EUR 9.90 per 24-hour period (rates may vary)
  • Nearby parking fee: EUR 26 per night
  • Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Gent
Gent Centrum
Gent Novotel
Gent Novotel Centrum
Novotel Centrum Gent
Novotel Gent
Novotel Gent Centrum
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Hotel Ghent
Ghent Novotel
Novotel Ghent
Novotel Hotel Ghent
Novotel Gent Centrum Hotel
Novotel Gent Centrum Ghent
Novotel Gent Centrum Hotel Ghent

Frequently asked questions

Can I cancel my reservation for free at Novotel Gent Centrum and receive a full refund?
Yes, Novotel Gent Centrum offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Gent Centrum cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Gent Centrum have a pool?
Yes, this property has an outdoor pool.
Is Novotel Gent Centrum pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night.
What time is check-in at Novotel Gent Centrum?
Check-in is from 2:00 PM - anytime.
What time is check-out at Novotel Gent Centrum?
Check-out is at 11 AM.
Where is Novotel Gent Centrum located?
Located in Ghent City Centre, this hotel is within a 5-minute walk of Court of Ryhove, Gravensteen Castle, and Saint Bavo Cathedral. Graffiti Street and Ghent Town Hall are also within 5 minutes. Ghent-Dampoort Station is 17 minutes by foot.
4.2
Very Good
5 - Excellent
358
4 - Good
437
3 - Okay
88
2 - Poor
16
1 - Terrible
6

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities
The bed was super uncomfortable and pillows were even worse, it should be an easy change that will make a big difference
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid hotel, would stay again! Fab location.
Comfy room, perfect for our stay. Decent shower, handy fridge, tea & coffee, beds were ok, nice to have BBC1 & the location was fab.
Stayed 3 nights in Feb 2020

4/5 Good

Traveled with group, Traveled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Great central location. Rooms are quite basic in furnishings
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location
Stayed 3 nights in Dec 2019

4/5 Good

Hotel does the job, the location is the highlight.
Everything was good, and met our relatively non-picky standards. Location was excellent and far exceeded our expectations. Overall the staff felt a bit ambivalent. I would recommend this hotel based on the convenience of the location. Everything met expectations, but just felt average and staff never felt overly helpful, just looking to meet an average experience. However the location can not be beat, and yes the parking garage is just as tight to navigate as all the previous reviews mention-but we managed.
Stayed 3 nights in Dec 2019