Las evaluaciones están basadas en 175 reseñas verificadas

3.4 de 5
67% de huéspedes lo recomiendan
3.6 Limpieza de las habitaciones
3.6 Servicio y personal
3.5 Comodidad de las habitaciones
3.3 Estado del hotel (en general)
Reseñas verificadas de Expedia
3 de 5
por un cliente verificado de windsor, on

Old

Publicado el 19/09/2017
Pros: Didn't really like anything.
Contras: Needs renovation.
Lugar: Good sports bar. We were in town for steelers game and everything booked up.
Room was clean, but old and worn. Bathroom had been renovated recently. Not worth the price. Breakfast was good, typical.
Comentario de Gerencia del hotel
21/09/2017 por Dave, Gerencia del hotel
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Your feedback helps to improve our quality of service, thank you.
2 de 5
por Danielle

Dirty

Publicado el 18/09/2017 en Hotels
I have stayed here before but never on the 3rd floor and the room was ..not clean. There was a stain on the sheet, the room smelled like smoke, there was dirt in the crevices and corners of the room, the bathroom had a distinct odor and never before when I have stayed there has it been this gross.
Comentario de Gerencia del hotel
20/09/2017
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Your feedback helps to improve our quality of service, thank you.
4 de 5
Se recomienda
para Todos
por un cliente verificado

Publicado el 17/09/2017 en CheapTickets
Short drive from Pittsburgh. Well run motel with a great breakfast.
Comentario de Gerencia del hotel
19/09/2017 por Dave, Gerencia del hotel
Thank you for taking the time to write your review, your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
5 de 5
por KIMBERLY

Publicado el 11/09/2017 en Hotels
Everything was great after the front desk man gave me another room because my original room the key wasn't working. Overall I was very satisfied.
Comentario de Gerencia del hotel
13/09/2017
Thank you for taking the time for writing a review about our hotel. We very much appreciate and value your feedback, and will share it with our team. Your comments will serve as encouragement to all of our staff. As we strive to continuously improve the quality of our service to provide an exceptional experience for our guest. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We enjoy the wonderful comments. Again thank you for staying with us.
4 de 5
por Charles

Publicado el 10/09/2017 en Hotels
Comentario de Gerencia del hotel
12/09/2017
Thank you for taking the time to write your review, Your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
3 de 5
por Sanjay

Publicado el 20/08/2017 en Hotels
Comentario de Gerencia del hotel
22/08/2017
Thank you for taking the time to write your review, your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
5 de 5
por Erica

Meh.

Publicado el 10/08/2017 en Hotels
Stinky smoking room but clean
Comentario de Gerencia del hotel
14/08/2017
Thank you for taking the time to write your review, your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
2 de 5
por Christopher

Motel style with small rooms and not much food

Publicado el 9/08/2017 en Hotels
I am not a fan of the motel style hotels which I missed when I booked the reservation. The room was fairly small and had limited food options. The juice machine was out and didn't have options like yogurt or much fruit available.
Comentario de Gerencia del hotel
14/08/2017
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Your feedback helps to improve our quality of service, thank you.
3 de 5
por Richard K

good and bad

Publicado el 1/08/2017 en Hotels
Breakfast very poor, eggs cold, orange juice hot, room very clean
Comentario de Gerencia del hotel
3/08/2017
We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Rest assured the comments you made will be addressed in order for us to improve our services, we hope you give us a chance to serve you again. Your feedback helps to improve our quality of service, thank you.
4 de 5
por un cliente verificado

Pleasant staff and a clean room

Publicado el 1/08/2017 en Hotels
The staff was pleasant and professional. The hotel is an older one with many updates. Our room was clean and bed was comfortable. Two draw backs were the tub / shower is raised and could be a potential fall hazard for a short or older guest, and the juice chiller in the breakfast room served warm juice. The problem with the juice chiller was noted by staff and should have been marked as out of service. I was able to dispense a cup of juice from it which is a health concern without proper refrigeration. Over all the hotel is adequate.
Comentario de Gerencia del hotel
2/08/2017
Thank you for taking the time to write your review, your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.