Ratings based on 129 Verified Reviews

3.3 out of 5
74% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by Joel

Good rest

Posted May 16, 2017 on Hotels
The room is clean and organized
Comment from Hotel Management
May 18, 2017
Thank you for taking the time for writing a review about our hotel. We very much appreciate and value your feedback, and will share it with our team. your comments will serve as encouragement to all of our staff. As we strive to continuously improve the quality of our service to provide an exceptional experience for our guest. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We enjoy the wonderful comments. Again thank you for staying with us.
4 out of 5
by A verified traveler

Posted May 16, 2017 on Hotels
The location was excellent being right off the Turnpike. The room was very clean and comfortable. The exercise room on the other hand was small, a converted room, and not tidy with limited machines because of the size.
Comment from Hotel Management
May 18, 2017
Thank you for taking the time to write your review, Your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
5 out of 5
by Douglas

Pleasant Stay

Posted May 14, 2017 on Hotels
Friendly staff, quiet and comfortable. A very pleasant stay.
Comment from Hotel Management
May 16, 2017
We would like to thank you for your incredibly kind and generous words and for taking the time out of your day to fill out this review! It is wonderful to hear that your first experience at our Quality Inn & Suites was thoroughly enjoyed. Our staff takes pride in keeping the hotel in pristine condition and offering wonderful service to each and every guest that walks through our doors. We truly hope that you will come and stay with us again!
5 out of 5
by Shawn

Posted May 4, 2017 on Hotels
Very courteous staff. Had a machine take money from me trying to get a candy bar and he tried three times to get it finally got it.
Comment from Hotel Management
May 6, 2017
It is our pleasure to have you as our guest, I am glad that my staff made your stay excellent! I will make sure to pass along your positive feedback, as I am sure it will make them very happy! We, as a team, feel very lucky to have the guests we have who stay here and I want to take the time to thank you for writing a review based on your stay with us! We look forward to seeing you again!
4 out of 5
by Maria

Posted May 1, 2017 on Hotels
Comment from Hotel Management
May 3, 2017
Thank you for taking the time for writing a review about our hotel. We very much appreciate and value your feedback, and will share it with our team. your comments will serve as encouragement to all of our staff. As we strive to continuously improve the quality of our service to provide an exceptional experience for our guest. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. We enjoy the wonderful comments. Again thank you for staying with us.
3 out of 5
by A verified traveler

Ok for short stay

Posted Apr 23, 2017 on Hotels
The hotel staff was pleasant and very helpful, but the room had an odor that they tried to cover with air freshener and it didn't quite work. The room was clean and we had no other problems.
Comment from Hotel Management
May 3, 2017
Thank you for taking the time to write your review, Your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.
5 out of 5
by JOSE

Very friendly staff

Posted Apr 18, 2017 on Hotels
Very friendly staff
Comment from Hotel Management
May 3, 2017
It is our pleasure to have you as our guest, I am glad that my staff made your stay excellent! I will make sure to pass along your positive feedback, as I am sure it will make them very happy! We, as a team, feel very lucky to have the guests we have who stay here and I want to take the time to thank you for writing a review based on your stay with us! We look forward to seeing you again!
4 out of 5
by A verified traveler

Nice hotel. Quiet stay.

Posted Apr 1, 2017 on Hotels
It's a quiet and nice hotel. My only criticisms was that the pillowcases were not totally clean, and the temperature on the refrigerator in the breakfast area needs to be lowered. The temperature should be around 38 or 36, not 48 degrees. That's too high for dairy products.
Comment from Hotel Management
Apr 3, 2017
We appreciate you giving your feedback about your experience. Your feedback is indeed of great importance to us. My sincerest apologies for the inconvenience during your stay in our hotel. Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. Thank you very much for your business.
1 out of 5
by levi

Not worth staying here, beware very dishonest

Posted Mar 28, 2017 on Hotels
Booked a room online with two beds. When arrived was given a room with one bed. When asked for it to be fixed, was told that there would be an upcharge to correct their mistake. So paid over one hundred dollars for a hotel that was worth half of that . Knowing it was late at night and that we just wanted to sleep, this hotel room advantage of that and decided to be decitful and basically Rob is for extra money. Poor service on their part, can't believe that the customers pay for the hotels mistakes.
Comment from Hotel Management
Mar 30, 2017
I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Rest assured the comments you made will be addressed in order for us to improve our services, fyi please double check the type of room your are booking since they are several options including one bed and two beds to avoid any similar situations elsewhere. We hope you give us a chance to serve you again. Your feedback helps to improve our quality of service, thank you.
4 out of 5
by A verified traveler

Posted Mar 26, 2017 on Hotels
Comment from Hotel Management
Mar 30, 2017
Thank you for taking the time to write your review, your review is important to us as it helps us to identify problems and take corrective measures. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct any deficiencies, we sincerely appreciate your time. Thank you very much for your business.