Ratings based on 465 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from albany ny

Nice hotel

Posted Aug 22, 2016
Brief stay but room was clean and staff was nice. Would stay again. Free Breakfast in am was good.
Comment from Hotel Management
Aug 26, 2016 by Jamy, Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at you
4 out of 5
by A verified traveler

Posted Aug 21, 2016 on Hotels
it was great for the price
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
We love having you here!!!! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at your disposal.
5 out of 5
by A verified traveler

Two Business Trips & Two Visits

Posted Aug 16, 2016
We are repeat customers! We will always choose to stay here when we have business that brings us to Gilbert, AZ or Mesa, AZ!
Comment from Hotel Management
Aug 26, 2016 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at you
5 out of 5
by A verified traveler

A Perfect Choice

Posted Aug 16, 2016
Friendly, professional, helpful staff, clean, quiet & comfy rooms, access to food and highways!!! It's exactly what we were hoping for!!! Nicole, Cathie,...cookies!! Our new "go to" when we are in Mesa, AZ!!!
Comment from Hotel Management
Aug 26, 2016 by Jamy, Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at you
1 out of 5
by A verified traveler from utah

Misleading

Posted Aug 16, 2016
Booking online I stated I had 3 kids plus both parents and reserved a 2 queen room and the amenities said I could get a rollaway. When arriving and checking in, I requested a rollaway sent up and they told me I couldn't have a rollaway. We had to put someone on the floor. Um...no! So the only thing they said we could do was upgrade to a king suit and put a rollaway in there with a sofa sleeper. Ugh. They could of cared less. Plus, really 2 teenagers can not sleep on a sofa sleeper. They charged us a nice up grade fee and then nightly for the rollaway. There are hotels. Won't stay here ever again.
Comment from Hotel Management
Aug 26, 2016 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Sorry the room is not allowed the roll away bed but the occupancy can be up to five guest. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at you
5 out of 5
by Kimberly

Posted Aug 15, 2016 on Hotels
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at you
5 out of 5
by A verified traveler

Great hotel

Posted Aug 10, 2016
Great hotel, location. We would recommend to anyone
Comment from Hotel Management
Aug 26, 2016 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at you
5 out of 5
by Cynthia from Goshen, Indiana

Arizona 2016

Posted Aug 9, 2016 on Hotels
We stayed at the hotel because we had an early flight out the next morning and they helped us print out our tickets. We were grateful for how friendly and helpful the staff was.
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at you
4 out of 5
by A verified traveler

Posted Aug 8, 2016 on Hotels
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at you
5 out of 5
by KABAMBA from Saginaw, TX

Great customers services

Posted Aug 4, 2016 on Hotels
Family enjoyed the stay.
Comment from Hotel Management
Sep 8, 2016 by General Manager, Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at your disposal.