Ratings based on 518 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2017
Comfortable and pleasant stay with a great complimentary breakfast spread
4 out of 5
Recommended
for Everyone
by A verified traveler from belfast ireland

Nice clean hotel. Great for exploring Phoenix.

Posted Aug 15, 2017
Great location and clean hotel. Nice breakfast that changed daily. Great fresh choice.
Comment from Hotel Management
Aug 16, 2017 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see is you again we love having you here!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 22, 2017
Very friendly and helpful staff. Good breakfast selections. Would definitely stay here again.
Comment from Hotel Management
Aug 18, 2017 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see is you again we love having you here!
5 out of 5
Recommended
for Everyone
by A verified traveler from Rancho Bernardo, San Diego

Posted Jul 7, 2017
Pros: Quiet, clean, well appointed.
Location: Very close to the 202 which allows quick access to I-10, highway 60, and to Sky Harbor Airport.
Our room was quiet, away from pool, elevator, and ice machine noise as we had requested. Extremely comfortable room with a perfect mattress! The manager at the desk texted me to make sure everything was OK and that we were comfortable.
Comment from Hotel Management
Jul 10, 2017 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Amazing Hotel

Posted Jul 4, 2017
Great location, close to everything, very clean, staff is awesome and very helpful. Breakfast was the one of the best parts. 5 stars
Comment from Hotel Management
Jul 5, 2017 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything you need

Posted Jul 3, 2017
Great facilities. Safe location. A bit out of the way but there is a complimentary shuttle that will take you anywhere within a 5 mile radius (and pick you up). Or hire a car? Highly recommended. The staff are very helpful and courteous and that contributed to a fantastic 6 night stay.
Comment from Hotel Management
Jul 5, 2017 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from M

Posted Jun 25, 2017
Very comfortable & the staff were extremely responsive.
Comment from Hotel Management
Jun 27, 2017 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Clean

Posted Jun 9, 2017
Pros: cleanliness
Location: right off the 202 freeway which goes all over the Phoenix area
The main thing I look for in Hotels is cleanliness and no bugs. This hotel was very clean and had no bugs at all. The staff went out of their way to make things nice and to explain things to me. They have a nice buffet breakfast. Great Hotel, I will stay there again.
Comment from Hotel Management
Jun 12, 2017 by Jamy, Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see you soon.
4 out of 5
by CHRISTOPHER

Posted May 21, 2017 on Hotels
Everything was perfect, except for two things. The bed was extremely hard and the pillows aren't the best. The breakfast, pool, staff, room, property all were great! If the beds/pillows were updated, we would stay here again. My husband has a herniated disc in his back and didn't sleep at all due to the amount of pain from the hard bed.
Comment from Hotel Management
Jun 12, 2017 by jamy, Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see you soon.
4 out of 5
by A verified traveler

Posted May 17, 2017 on Hotels
Great place. Staff very professional. Good morning breakfast.
Comment from Hotel Management
Jun 12, 2017 by jamy, Hotel Management
We love having you here! Our goal is to make sure your experience at the Phoenix Gilbert Hampton Inn & Suites is full of great customer service and clean rooms. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us and look forward to seeing you again. Thank you for choosing the Phoenix Gilbert Hampton Inn & Suites we hope to see you soon.