Ratings based on 135 Verified Reviews

4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jan 17, 2017
It was great The pool was heated the bkfs buffet was awesome
5 out of 5
Recommended
for Everyone
by A verified traveler from DFW Texas

Convenient Location for our Activities in Gilbert,

Posted Jan 12, 2017
Pros: Your facility has a lot of characteristics to like. We needed the easy access to RT 202, and your hotel was perfect. We needed the quiet atmosphere.
Cons: Just keep up the good work.
Location: We had an active schedule, and the hotel location was perfect in that regard
We thoroughly enjoyed our stay and found the accommodations quite comfortable. The morning breakfasts were very delicious and made our departure for morning appointments very easy. Thank you for the "great stay".
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2017
A great hotel. The staff friendliness makes a major difference.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington State

super place to stay

Posted Dec 14, 2016
This was one of the best hotels I've stay at. They had a shuttle van that would take you anywhere within a 5 mile radius free of charge and pick you up. The breakfast was great and the food hot. Fresh baked cookies and popcorn at nights. Alway hot coffee and tea anytime you want (free). And if you have to run off to an appointment or the airport grab one of their to go bags. (A special treat so you don't get hungry in a pinch)
5 out of 5
Recommended
for Everyone
by A verified traveler from US

A nice stop over after a long journey

Posted Nov 14, 2016
Pros: Everything about this hotel was great. Marco on the front desk at checkin was exceptionally friendly and very adept at his job. The pool and hottub were nice. Room was immaculate and was everything I needed after my bicoastal road trip
Cons: There were no towels in the pool area when I used it, but the pool had just opened. Didn't need them.really once the sun hit me
1 out of 5
by A verified traveler from Gilbert, Az

Horrible Noise all night on 4th Floor

Posted Sep 12, 2016
Cons: The NOISE from the main air conditioner on 4th floor.
Kept hearing the main air conditioner's motor (compressor) all night on the 4th floor!! Could not sleep because of the noise!! Complained to staff in the morning and they asked if we were on the 4th floor and they said it was from the main air conditioner and just said they were sorry. We should of at least received a discount!! If you stay here, DO NOT STAY ON 4TH FLOOR!!!!!
Comment from Hotel Management
Sep 13, 2016 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at your disposal.
5 out of 5
Recommended
for Everyone
by A verified traveler

FABULOUS STAY ! !

Posted Sep 10, 2016
This hotel was a dream ! The staff was beyond courteous !! I wish I had stayed there the before on my last 3 visits to Phoenix, I just wasn't aware of it !
Comment from Hotel Management
Sep 13, 2016 by Jamy, Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at your disposal.
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

Very nice hotel close to the Phoenix/Mesa airport

Posted Sep 3, 2016
Pros: Comfortable, very clean, good price, wonderful staff and free popcorn!
Cons: Nothing!
Location: Located a little over two miles from the Phoenix/Mesa airport. We were there only one night, but there were many very good places to eat nearby.
We checked in Thursday night and the hotel very nicely provided a free shuttle to the airport at 4:30 AM on Friday morning. There were many very good places to eat near the hotel. We missed the free breakfast, but we are sure it would have been very good based on how nice everything else was at that hotel. We noticed a popcorn machine near the front desk and commented on it to each other as we were registering. When we returned to the hotel from dropping off our rental car (about an hour later), there was the cart with some freshly popped popcorn in it (my husband loves popcorn!). Nice touch!! We stayed at four other hotels during our stay in Arizona and this one was by far the most comfortable with impressive staff and a very good rate!
Comment from Hotel Management
Sep 7, 2016 by Jamy, Hotel Management
We love having you here!!!! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at your disposal.
5 out of 5
Recommended
for Everyone
by A verified traveler from St. George, Utah

We went to Gilbert for a family event.

Posted Aug 30, 2016
Pros: The location was good for us. The price was reasonable.
Cons: It was great as it was for our purpose.
Location: We were involved in family activities near by so it was perfect.
We were very tired after a long trip. The desk clerk was helpful and friendly. We felt we could relax, clean up, and enjoy ourselves.
Comment from Hotel Management
Sep 1, 2016 by Jamy , Hotel Management
Thank you for staying with us and we appreciate you choosing the Gilbert Hampton Inn and Suites!
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Gilbert Hotel

Posted Aug 24, 2016
Pros: Comfort and location. Also the facility was obviously well-maintained.
Location: Shopping and restaurants nearby.
The hotel was very comfortable and quiet. We utilized the pool and business center. Complimentary breakfast was very good.
Comment from Hotel Management
Aug 28, 2016 by Jamy , Hotel Management
We love having you here! Our goal is to make sure your experience at the Gilbert Hampton Inn & Suites is full of great customer service and clean rooms!. Thank you for taking the survey of your recent reservation. We value your feedback and your patronage is important to us. Thank you for choosing the Gilbert Hampton Inn & Suites and if you ever need anything our team is at your disposal.