Ratings based on 233 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Australia

Great hotel with lovely surroundings

Posted Jul 31, 2017
We had a very pleasant stay at the Aston The staff were always helpful and smiling
Comment from Hotel Management
Aug 7, 2017 by Emanuel, Hotel Management
Dear Patricia, Thank you for your positive feedback, we are happy to find our services met your need. We look forward to your next visit. Sincerely, Emanuel Prasodjo General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney, australia

Nice hotel, in quiet section

Posted Jul 15, 2017
Pros: free bikes (runs out quickly), quietness of the location, good breakfast
Cons: buffet dinner didnt have many options. more bikes
lovely hotel, does a nice breakfast and in a more secluded area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect spot for sunset

Posted Jun 2, 2017
Perfect spot for sunset, if you want to be close to town probably not the best place, but it's only a 15-20min bike ride back over. Staff were unreal and very helpful.
Comment from Hotel Management
Jun 4, 2017 by Emanuel, Hotel Management
Dear Blake, Thank you for your nice feedback on our resort, we are glad to know you had very enjoyable stay in our resort recently. We look forward to welcoming you again here. Sincerely, Emanuel Prasodjo
3 out of 5
by Brittney

expensive for what you get

Posted May 23, 2017 on Hotels
The stay was underwhelming, especially because this was the most expensive place we stayed on our month long stay in the Bali area. Food was awful, including room service, restuarant and the free breakfast. Breakfast was not fresh, and picked over by 10am. The swim up bar stunk like old alcohol. The pool was clean and the bed was comfortable. The free bicycles were a major plus, if available, since it is about a 20 minute ride to the part of the island with other restaurants and good beach that is suitable for swimming. Too much coral at the beach near the hotel for swimming. Most of the bikes were in poor condition and made it difficult for long rides. Seats and peddals falling off, as well flat tires and loose handlebars. Not a terrible stay but a bit expensive for what you get.
Comment from Hotel Management
May 26, 2017
Dear Brittney, I am terrible sorry to find our services did not meet your expectation, thank you for bringing the issues into my attention and I am going to have certain immediate action to fix them, guest's satisfaction is our goal and every guest's feedbacks are important for us to keep improving our quality to meet guest's needs. Sincerely, Emanuel Prasodjo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 23, 2017 on Wotif
Hotel is amazing - right on the beach, amazing staff members and great value for money
Comment from Hotel Management
May 31, 2017 by Emanuel, Hotel Management
Dear Guest, Thank you for your positive feedback and we are happy to find you enjoyed your holiday here. We look forward to seeing you again here. Sincerely, Emanuel Prasodjo General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from oxford

Good hotel right on the beach

Posted May 18, 2017
This hotel is really good if you like to chill out in the hotel and have piece and quiet, also the best place to see the sunsets. The staff were really happy to help and you can use the hotel bikes for free. The pool was good and the food nice. Down sides were the rooms were quite dark and it is on the quiet side of the island so you have to travel to the other side to do a lot of the activities, although that's only about 10 mins on a bike. We're very happy with the hotel but would like to stay a bit closer to the main part next time.
Comment from Hotel Management
May 19, 2017 by Emanuel, Hotel Management
Dear John, Thank you for sharing your experience of stay in our resort, we are going to have more improvement to meet our guests needs. We wish to see you again in Gili T. Sincerely, Emanuel Prasodjo General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Argentina

Perfect Beach Resort

Posted May 14, 2017
Amazing sunset view, restaurant on the beach for breakfast, lunch, dinner and cocktails. Good quality food and drinks. Great facilities and 5 stars staff who assist us in every detail, from health to tech services. The restaurant personnel always ready. Special thanks to Hadi (reception), Ivun (technician), Hasan (restaurant).
Comment from Hotel Management
May 14, 2017 by Emanuel , Hotel Management
Dear Ale, Thank you for sharing your great experience from your recent stay in our resort and I've extend your compliments to Hadi, Ivun and Hasan. We are happy to find you enjoyed your holiday. See you again here. Sincerely, Emanuel Prasodjo General Manager
4 out of 5
by handi santosa from jakarta

nice sunset location...

Posted May 2, 2017 on Hotels
overall..ok
Comment from Hotel Management
May 5, 2017
Dear Handi, Glad to see you enjoyed your holiday in our resort, we look forward to seeing you again. Sincerely, Emanuel Prasodjo General Manager
5 out of 5
by Vivian

Helpful staff

Posted May 2, 2017 on Hotels
Staff are friendly and so helpful!
Comment from Hotel Management
May 5, 2017
Hi Vivian, thank you for your good feedback of your experience from your recent stay in our resort, see you again. Cheers, Emanuel (General Manager)
3 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great location

Posted Apr 29, 2017
Friendly helpful staff. Terrible food. Grab a bike and eat out. Best sunset.
Comment from Hotel Management
May 1, 2017 by Emanuel, Hotel Management
Dear Suzy, I am very sorry to find you had inconvenience experience at the restaurant, I'll check with the Chef to improve our food quality as soon as possible for better guest's experience at our restaurant. Sincerely, Emanuel (General Manager)