Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hot water

Posted Feb 8, 2016
We did not have hot water to shower in the morning
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 28, 2016
Nice hotel, great staff, they do love their air fresheners a little too much.
Comment from Hotel Management
Jan 28, 2016 by Laura, Hotel Management
Thank you for staying at the Arbuckle Lodge. Thank you for your comments about the air freshners we would definitely look into this. Hope to see you again soon
5 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Best Hotel By Far For The Price I Have Ever Stayed

Posted Jan 17, 2016
Pros: Everything!!
Cons: Vamp up on the room deodorizer
Location: Close to the interstate. Easy to find.
We are a family with kids. We absolutely loved the king suite with the two sets of bunk beds in their own separate room. The rooms were very spacious, comfortable and clean. The continental breakfast was a buffet and everything was delicious!! The water in the pool was just the right temperature. I have stayed in places where the water was too cold to swim. The hot tub was just what we needed after a long day. The staff were very polite, happy and helpful. The only con I have with this hotel is when we first checked in, the room had a smell to it like a work crew had just checked out. It smelled strongly of mechanics clothes and dirt. Quickly aired out after opening the windows. Final thought, I will never stay anywhere else when in this town but the Arbuckle lodge!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Dacono, CO

Posted Dec 30, 2015
We had an enjoyable stay. The staff was friendly, our room was clean, enjoyed the pool and hot tub and breakfast was tasty. We had stayed here in Sept 2015 and the front desk remembered us from our previous stay; that was a refreshing surprise.
Comment from Hotel Management
Jan 9, 2016 by Lks, Hotel Management
Thank you Melody, we are so happy you enjoyed your stay. I am glad you got to enjoy one of the many amenities at the Arbuckle Lodge Gillette. I have to tell you I always enjoy going back somewhere and they remember me. The staff works hard to make each guest stay outstanding. Hope to see you back soon. Laura GM
5 out of 5
Recommended
for Everyone
by A verified traveler

Such a great place to stay

Posted Dec 6, 2015
Staff is amazing very sweet friendly and welcoming. This is where I'll stay every time im in town.
Comment from Hotel Management
Dec 8, 2015 by Laura, Hotel Management
Very excited to read the Arbuckle Lodge Gillette will be your choice of hotel when in town. Thank you for the kind words about our staff. We hope to see you soon
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Best hotel value in Gillette!

Posted Nov 20, 2015
Pros: All facilities were available (laundry, fitness and indoor pool/spa, business center and more). Rooms were clean and nicely appointed.
Cons: Nothing I could see - great place!
Location: We spent one day driving and saw local mining operations (huge!), Devil's Tower, Sturgis, Mt. Rushmore & several great local attractions!
We were in Gillette in mid-November. The weather was bad (80 mph winds, blowing snow), but we felt cozy in this gem of a hotel. All facilities were available (laundry, fitness and indoor pool/spa, business center and more). Rooms were clean and nicely appointed. Complimentary breakfast included much more than most places, including hot food. The tradition of a free nacho bar in the evening is cute and fun! The downstairs parlor is a great idea and drew many visitors to sit and have conversations and watch TV together rather than to stay isolated in their rooms. Staff were all engaging and considerate of our needs. I travel a lot and have stayed in much more expensive hotels, but never a better one for the value. If you want a clean, updated hotel with a fun "frontier" feel, you will do no better in Gillette than the Arbuckle Lodge. -TB
Comment from Hotel Management
Nov 24, 2015 by Lks, Hotel Management
Thank you Tony, We want to thank you for taking the time to review our hotel. I am so happy to read you enjoyed your room, breakfast and all our amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2015
The staff were friendly and helpful without being intrusive. Great value for the money.
Comment from Hotel Management
Nov 24, 2015 by Lks, Hotel Management
Thank you and so happy you enjoyed your stay
5 out of 5
Recommended
for Everyone
by A verified traveler from Riverton WY

Posted Nov 16, 2015
Pros: pretty much everything!😀
Cons: nothing at all that I could see , and I'm picky!
We had a great time, the rates were decent and the service and stay was wonderfu!
Comment from Hotel Management
Nov 17, 2015 by LKS, Hotel Management
Thank you Sally for taking the time to write a review about our hotel. Glad you enjoyed your stay and we hope to see you again at the Arbuckle Lodge Gillette. Safe travels, Laura GM Arbuckle Lodge Gillette
5 out of 5
Recommended
for Couples
by Terri

Posted Nov 15, 2015 on Hotels
Very nice room at a fair price. Enjoyed our stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 12, 2015
The stay was excellent. The bed was so comfy. I would return again
Comment from Hotel Management
Nov 24, 2015 by Lks, Hotel Management
Thank you