Exterior

Reviews of Best Western Devils Tower Inn

2.5 out of 5
Best Western Devils Tower Inn
229 Highway 24, Hulett, WY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 679 out of 1001 reviews" "
Rating 8 - Good. 268 out of 1001 reviews" "
Rating 6 - Okay. 37 out of 1001 reviews" "
Rating 4 - Poor. 12 out of 1001 reviews" "
Rating 2 - Terrible. 5 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Mar 2024

8/10 Good

Joseluis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was really convenient in our way to Yellowstone National park and very close to the Devils tower National Monument.
Stayed 1 night in Mar 2024

10/10 Excellent

Kevin, Bend

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and accommodating.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 15, 2024
Good afternoon! We are so glad you enjoyed your stay with us! Please come visit us again soon!

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

xuetao

Stayed 1 night in Dec 2023
Response from Manager on Jan 15, 2024
I am sorry your stay with us was less than satisfactory. We strive for excellence at our hotel and would love a chance to make it up to you. We hope you will give us another chance in the future.Sincerely,Devils Tower Inn Staff

10/10 Excellent

Tavan

Stayed 1 night in Dec 2023

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2023

10/10 Excellent

JENNIFER

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything.
Stayed 1 night in Nov 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really kind and helpful staff. The room was in pristine condition. My only suggestion would be to put a bathmat in the tub; the bottom is really slippery.
Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good price- near Devils Tower
Stayed 1 night in Oct 2023

10/10 Excellent

Jenkins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and friendly staff.
Stayed 1 night in Oct 2023

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, pool was warm, friendly staff, great location. Not far from Devils Tower.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julie

Liked: Amenities
Old western town feeling and friendly locals at the bars near
Stayed 1 night in Oct 2023

10/10 Excellent

Kurt

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk manager Heather was great. She worked late last night and was here before 6am setting up breakfast!! Best Western should treat her well!!
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Great place to stay.
Every thing was excellent. Except for breakfast, which was just barely what you call a breakfast. We went elsewhere breakfast.
Stayed 1 night in Sep 2023

8/10 Good

James G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay but a little pricey.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, as expected.
Stayed 2 nights in Sep 2023

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
This is a beautiful property with a lovely rustic feel - log staircase in the main lobby and themed color scheme and pictures in the room. Super clean, comfy and quiet. The ice machine was out of order, but the management did not leave anyone high and dry - they brought in 2 big coolers packed with ice to a big table near the lobby. A very considerate touch. The room had the much-appreciated amenities of fridge, microwave, coffee maker and TV. The breakfast room was open till 10:00 and had good options. Overall a very pleasant stay, and if we ever come back for another Devils Tower visit, we'd stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

John

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice property and it was very well staffed and represented.
Stayed 1 night in Sep 2023

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Diane, Spruce Pine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly small town vibe
Stayed 1 night in Aug 2023

8/10 Good

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean place and the owner was friendly and recommended a place to eat which was perfect
Stayed 1 night in Aug 2023

10/10 Excellent

kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Aug 2023

10/10 Excellent

Jenny

Stayed 1 night in Aug 2023

10/10 Excellent

Scott

Stayed 1 night in Aug 2023

8/10 Good

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean
Stayed 1 night in Aug 2023

10/10 Excellent

Brady

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good breakfast, inviting decor.
Stayed 1 night in Aug 2023

6/10 Okay

Ranjani

Liked: Cleanliness, amenities, property conditions & facilities
Everything shut down at 8pm and we got there late not knowing this. Had to drive 45 min one way just to find dinner to eat.
Stayed 1 night in Aug 2023

10/10 Excellent

DAWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. polite staff
Stayed 1 night in Aug 2023

10/10 Excellent

Rick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay, the staff was friendly, helpful.
Stayed 1 night in Aug 2023

10/10 Excellent

Russ

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is newer and in great condition. Our room was clean and ready when we checked in. We even had a "joke" written down for us by the young men who cleaned the rooms! I wrote one back and left a tip! Beds were comfy and the place was quiet. Only downfall is no elevator to the 2nd level, although we were placed on the 1st floor like we asked at booking due to a bad knee. Would definitely recommend to anyone needing a place to stay just 8 miles down the road from Devils Tower! Cute small town as well.
Stayed 1 night in Jul 2023

8/10 Good

Michele

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Just what we needed after long day of driving and hiking.
Stayed 1 night in Aug 2023

10/10 Excellent

esther

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and check in Very clean rooms Kid friendly with good breakfast Near to local devils tour and Americana surrounding
Stayed 1 night in Aug 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and comfortable and the check staff were friendly and knowledgeable.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aiden was great. Great hotel.
Stayed 1 night in Jul 2023

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing at acquiring a wheelchair accessible room even though they were booked. Miracle workers!
Stayed 1 night in Jul 2023

4/10 Poor

Colin

Stayed 2 nights in Jun 2023
Response from Sam on Aug 31, 2023
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

Apsara, LEANDER

Traveled with family
Disliked: Cleanliness
We checked into the room very late. As we walked in we saw trash can in the room was not emptied! Tissue box was empty. During breakfast very limited space and choices of breakfast items! Coffee was out and nobody was there to brew coffee. Staff at the reception was friendly though.
Stayed 1 night in Jul 2023

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

vickie

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Devils Tower Visitor
Very nice hotel, with large clean room. However, it is in a small town and there is no place to get a meal or any type of convenience food after 7 pm. Plan accordingly.
Stayed 1 night in Jul 2023