Ratings based on 287 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
50% of guests recommend
3.2 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

The young lady who checked us in was very nice.

Posted Sep 25, 2016
Pros: Location
Cons: Very dated. Breakfast was adequate but mediocre.
Talked with another Expedia customer who paid $30.00 less than I
3 out of 5
by A verified traveler from Rapid City, SD

Ok hotel. Don't stay for the breakfast.

Posted Sep 7, 2016
Pros: Location
Cons: customer service
We spent one night at this property when in town for a race. It was ok. Nothing fancy. One of the reasons we chose to stay there was the breakfast offered. With three people, the higher room rate was worth not having to pay for breakfast. That would have been nice, however, when we went down for breakfast, the bread was gone, the bowls were empty, the eggs were burnt, and to top it off, there was a staff person on her phone while cleaning tables, with no attempt to assist us. Poor customer service.
4 out of 5
by A verified traveler from IA

Closer to highway and a nice location

Posted Sep 7, 2016
Hotel looks good. Air conditioner and bed can be much better
4 out of 5
by A verified traveler

Great hotel.

Posted Aug 31, 2016
Has it all indoor pool and jacuzzi. Good comp breakfast and parking for trailer equipped autos
4 out of 5
by A verified traveler from Iowa

Posted Aug 31, 2016
We booked on Expedia while we were traveling. Hotel Frontdesk girl was great. Rooms were good and they served a nice hot breakfast. The hotel's pool looked like a "fun" pool for kids and adults. We didn't have time to enjoy. They also had a handicap lift for the pool. Big area with a unique look.
4 out of 5
by A verified traveler

Inexpensive with friendly staff, but....

Posted Aug 26, 2016
The staff was very friendly and helpful. However, the room itself left a few things to be desired: AC took forever to cool room, pillows were lumpy messes, and the bed squeaked every single time I moved at night constantly waking me up.
1 out of 5
by A verified traveler

Rooms were not cleaned at 8:00 pm!

Posted Aug 17, 2016
Arrived at 8:00 but rooms had yet to be cleaned. Would be another hour. Ended up canceling reservation. Go to Comfort Inn next door!
Comment from Hotel Management
Aug 23, 2016 by Ramada Plaza, Hotel Management
Dear Anonymous, We thank you for your feedback. We apologize for any inconvenience. Hope you will give us a second chance.
4 out of 5
by A verified traveler

Nice right in town close to everthing

Posted Aug 15, 2016
Great stay helpful staff nice pool clean rooms very quit
Comment from Hotel Management
Aug 24, 2016 by Ramada Plaza, Hotel Management
Dear Anonymous, Thank you for your review. We are glad you enjoyed your stay. Hope to see you again soon.
3 out of 5
by A verified traveler

Posted Aug 14, 2016
Rooms need some updating. No carpet in the pet friendly rooms. Staff was excellent
Comment from Hotel Management
Aug 24, 2016 by Ramada Plaza, Hotel Management
Dear Anonymous, Thank you for your honest feedback. Your comments have been considered. We hope to see you again.
1 out of 5
by A verified traveler

Very disappointed!

Posted Aug 10, 2016
Shabby dirty room. Temp in the room never got below 80-set at 40. Loud Wedding dance outside the room til midnight was never mentioned at reservation. Total nightmare!
Comment from Hotel Management
Aug 24, 2016 by Ramada Plaza, Hotel Management
Dear Anonymous, Thank you for your honest feedback. We apologize for any issues caused. All concerns regarding your stay have been addressed. Hope you will give us a second chance.