Room type

Standard Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelFamily-friendly hotel with 2 restaurants and 2 outdoor pools

Location

Located on the riverwalk, this family-friendly hotel is 3.6 mi (5.9 km) from El Penon Golf Course and 13 mi (20.9 km) from Piscilago Water Park.

Hotel Features

This hotel features 2 restaurants, 2 outdoor pools, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, outdoor tennis courts, and a spa tub are onsite.

Room Amenities

All 150 rooms offer free wired Internet, minibars, and TVs. Room service and phones are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Hotel Tocarema features 2 outdoor swimming pools, outdoor tennis courts, a spa tub, and a sauna. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 10764 square feet (1000 square meters) include a conference center and conference space. This family-friendly hotel also offers a children's pool, a fitness center, and spa services. Complimentary self parking is available on site.

  • 24-hour business center 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Pool umbrellas 
  • Billiards or pool table 
  • Breakfast available (surcharge) 
  • Children's pool 
  • Coffee/tea in lobby 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 10764 
  • Conference space size (meters) - 1000 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Number of buildings/towers - 1 
  • Number of floors - 4 
  • Number of meeting rooms - 3 
  • Number of outdoor pools - 2 
  • Number of restaurants - 2 
  • Outdoor tennis courts 2 
  • Pool sun loungers 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa services on site 
  • Spa tub 
  • Supervised childcare/activities (surcharge) 
  • Tennis on site 
  • Total number of rooms - 150 
  • Tours/ticket assistance 
  • Turkish bath/Hammam 
  • Year Built 1955 
Show all hotel amenities

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Outdoor pools  
  • Outdoor tennis courts  

Internet

Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Free wired high-speed Internet 
  • Minibar 
  • Phone 
  • Room service (limited hours) 
  • Television 

Where to Eat

Breakfast is available for a surcharge and served each morning between 7:00 AM and 10:00 AM.

Versalles - This restaurant serves breakfast, lunch, and dinner. Open daily.

Rotissiere - Onsite coffee shop.

Room service (during limited hours) is available.

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Nearby Things to Do

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Tennis lessons on site 
  • Volleyball on site 
  • Beach volleyball on site 
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Spa Services

  • Hot stone massage 
  • Body scrubs 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Ayurvedic treatments 
  • Massages 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible parking 
  • Accessible bathroom 
  • Accessible path of travel 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is 18

Special check-in instructions:

There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

Check-out

Check-out time is 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 8 years old stay free when using existing bedding.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

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Fees

You'll be asked to pay the following charges at the hotel:
  • 16 percent tourism fee will be charged
  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

We should mention

If you are traveling with a child your hotel may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.

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