Ratings based on 255 Verified Reviews

3.8 out of 5
83% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis,MN

It is pretty close to Pyramid

Posted Jul 29, 2017
Pros: Nice and clean room and a lots of markets in the area. And air condition is excellent Hotel security system is excellent and that make me feel safe.
Cons: Wifi, Zero, I got Wifi password on my first day at the Hotel but cannot connect and I asked the reception and told me had internet issue.
Location: I did not do much in that area except visit pyramid which is pretty close to the Hotel.I
I have really enjoyed staying at that at Barcelo. I don't really have concern except there is no WiFi and without internet staying at the Hotel is pretty tough. As a result I missed a lot of work at need to to do during my vacation at Egypt.Otherwise hotel is very nice and affordable.
Comment from Hotel Management
Aug 1, 2017 by Hotel Management , Hotel Management
Dear Ms Chala, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Looking forward to welcome you soon in our Hotel. Best Regards,
2 out of 5
by A verified traveler from Europ

could be much more better .

Posted Jul 13, 2017
Me and my family have sepent about a week in this hotel, it's very nosiy as they have had wedding most of the time passing the mid nights. Also pepole working in the facilities are not knowing their job and they not expert at all any harm can happen.also the internet was down everyday end up we had to buy a mobile internet. The fridge was hot we have asked the reception more than 3 times to check but no one did respond to us . Unfortunately I couldn't get the refund to go to a different hotle as I have paid for this as part ok holiday package and it wasn't cheap .
Comment from Hotel Management
Jul 17, 2017 by Hotel Management , Hotel Management
Dear Our valuable Guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Looking forward to welcome you soon in our Hotel. Best Regards Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location

Posted Jun 27, 2017
The hotel staff is very helpful. it is very uncomfortable go through metal detector every time yo go in and out of the hotel. Breakfast was not good very simple and food was not good , I will recomend to buy some staff to have breakfast at the room . Rooms are confortable but the cleaning is more for a motel 8 than a 4 star hotel but I guess it It! the same every where in Egypt for 2 o 3 days this is perfect
Comment from Hotel Management
Sep 18, 2017 by Hotel Management , Hotel Management
Dear Our valuable Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Looking forward to welcome you soon in our Hotel. Best Regards, Hotel Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Amsterdam

Nice hotel for Egyptian standards

Posted Apr 28, 2017
Pros: the beds, room, pool, breakfast
Cons: quality of the staff
Location: It is 'nearby' the piramids but a little further from down town (depending on traffic)
The hotel is in good state, the beds are great and the breakfast is good. For egyptian standards this is excellent. There where some disappointing things; fruit in the fridge from previous guests, room could not close properly and most importantly the quality of the staff. Some where great and friendly, some (especially at the reception) where not friendly and helpfull. If they could improve this my rating would be higher. Further note is for Maher, the manager who fixes everything for you. He is amazing, friendly and helpful.
Comment from Hotel Management
Apr 28, 2017 by Hotel Management, Hotel Management
Dear Mr. Michael, Thank you for the time you spent to share your feedback on your recent stay at our Barceló Cairo Pyramids, to be considered as one of the best hotels you stayed at is certainly high praise Looking forward to welcome you soon in our Hotel. Best Regards, Hotel Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Great option

Posted Mar 22, 2017
The hotel manager was very Helpful. The location, and price are great. I would recommend this hotel to mi family.
Comment from Hotel Management
Mar 23, 2017 by Hotel Management , Hotel Management
Dear Ms. Angela, Thank you for the time you spent to share your opinion regarding your recent stay in our Barcelo Cairo Pyramids Hotel , we are happy that our services met your expectation. Looking forward to welcome you soon in our Hotel Best Regards,
3 out of 5
by yuxin

Posted Mar 14, 2017 on Hotels
Comment from Hotel Management
Mar 23, 2017
Dear Our Guest Yuxin, Thank you for the time you spent to share your opinion about your recent stay in our Barcelo Cairo Pyramids hotel hoping always to meet your satisfaction and your expectation, it is only with comments such yours that we can improve our service. Looking forward to welcome you soon in our Hotel. Best Regards,
4 out of 5
by Balakumaran

This traveler left a rating score only Posted Dec 27, 2016 on Hotels
1 out of 5
by A verified traveler

Do not recommend at all !

Posted Dec 22, 2016
You can find a better hotel ! Pictures are not accurate at all !
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 16, 2016 on Hotels
2 out of 5
by A verified traveler

Good but not up to standard

Posted Sep 6, 2016
It was ok, not up to the 4 star standard. Staff at breakfast were great, esp Mr Fadi, and at swimming pool also mr shehata. Room facility was not great, to not working at times, cupboard hard to open/close, air conditioning switched off few times, wifi is rubbish so don't count on it! Some staff were after tips all the time, otherwise ur room would not be cleaned properly, which was bad. All in all 3 star is ok for it!