Ratings based on 159 Verified Reviews

3.5 out of 5
69% of guests recommend
3.4 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice staff close to pyramid

Posted Jan 4, 2017
Breakfast buffet very good. Front desk staff very polite and good proximity from pyramids
Comment from Hotel Management
Feb 16, 2017 by Inas Sultan, Hotel Management
Dear Guest We would like to thank you for your recent visit to Cairo Pyramids Hotel . It was truly a pleasure to serve you. Thank you for your comments, we highly appreciate your concern, We look forward to welcoming you again at our hotel and we hope then that we could have the pleaser of making your stay even more enjoyable Sincerely Inas Sultan
2 out of 5
by A verified traveler

Posted Dec 30, 2016
If you are in Cairo for one night with objective to see Pyramids only, you may consider Movempick Pyramids due to its location. Othrwise, look for alternative.
3 out of 5
Recommended
for Everyone
by A verified traveler from Bronx New York

Nice resort with a good view of the pyramids

Posted Dec 13, 2016
We got there at 4 am with a taxi that I ordered through the hotel. The staff was very attentive at all times,maybe because there was hardly any other guests during the week. The weekend got busy and the staff was still very nice. Anything we needed they were always willing to get for us. The food was always excellent.
Comment from Hotel Management
Dec 19, 2016 by inas.sultan@movenpick.com, Hotel Management
Dear Guest, We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely Inas Sultan
3 out of 5
Recommended
for Everyone
by A verified traveler from uae

Posted Dec 4, 2016
Ok hotel, only stay in the newer part as the bungalows are horrible and not as clean and nice.
Comment from Hotel Management
Dec 19, 2016 by inas sultan, Hotel Management
Dear Guest, We very much appreciate your comments. It is always a pleasure to receive your feedback. I will share your comments with our team, I am sure that this feedback will serve as an improvement tool to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be more pleasant than the previous one. Sincerely Inas Sultan
3 out of 5
by A verified traveler from mansoura

good day in a hotel

Posted Oct 28, 2016 on Hotels
nice
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear Guest We would like to thank you for your recent visit to Moevenpick Cairo Pyramids It was truly a pleasure to serve you. We are delighted to read that the accommodations and service were up to your expectations, as complete satisfaction is our goal, hence our non-stop attempts to develop and improve the quality of service remains our main objective to deliver the best service our guests deserve. Together as a team, we would much appreciate to welcoming you as a regular guest and we are looking forward for your next visit. We wish you all the best in your businesses and personal endeavors. Best regards Inas Sultan Quality Manager
2 out of 5
by A verified traveler

Posted Aug 7, 2016
Bad welcoming, exra charge with noting. Avery one look at you as a dam of tip
Comment from Hotel Management
Dec 8, 2016 by Inas Sultan , Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Inas Sultan Quality Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus Ohio

Good Value near the Pyramids

Posted Aug 3, 2016
Pros: The hotel has much to offer - food, pools, tours, and proximity to the pyramids.
Cons: The rooms need a little maintenance when the tourist economy improves.
Location: The Pyramids.
The Hotel is a pleasant hotel that is a little dated. The clients seem to be from the region with some foreigners from outside the region. Chinese tour groups in particular. When I was there they had a string of wedding receptions for 15 consecutive days. The staff was pleasant and responded well when you engaged them. The bell hops (grey shirts) were very helpful and the guys that worked the food and drink service in the lobby and lobby bar were outstanding. I happened to meet the rooming cleaning crew and they also were friendly. If you are looking for a 100% western tourist hotel, this is not your hotel. If you want to get more into the culture and be where the Egyptians and others from the region go, this is your place. In a couple years when the new massive museum opens just down the street, it will be the place to be and in demand. The check-in process was simple as I had prepaid via Expedia. The room was one of the "bungalow" rooms near the smaller pool. The porter explained to me the features of the room and welcomed me to the hotel and Egypt. I included the breakfast buffet when I reserved the rooms. Good value for the money. They also had a lunch and dinner buffet but did not try either. I ended up eating a regular meal from the bar service which was both economical and good. The guys that worked the bar / lobby were excellent and engaged in conversation if time permitted. I probably learned more from them than a travel guide on the area and culture.
Comment from Hotel Management
Nov 9, 2016 by inas Sultan , Hotel Management
Dear Our Beloved Guest Thank you for your comments following your recent stay at Moevenpick Hotel Cairo Pyramids. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely, Inas Sultan Quality Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH USA

Good Value

Posted Aug 1, 2016
Pros: I found that if you engaged the hotel staff, they were responsive and friendly.
Cons: I had the breakfast buffet as part of my room. Scrambled eggs are not soup in my experience.
Location: I had a driver to get me around, so I had an advantage over a typical tourist.
I picked the hotel due to proximity of people I was visiting. You can see how this once was a 5 star hotel. The clients seem to be more of a regional client base. They have a fair number of Chinese clients as part of tour groups. With the decline of the tourist industry from internal and external forces, it has impacted their bottom line. When the new 120 acre Grand Egyptian Museum opens that is almost directly across from the hotel, they will be a booming enterprise again. I would like to give a hardy thank you to the three guys that work the lobby food and bar services. Friendly and engaging all the time. These lads are good ambassadors for the hotel. I also want to mention the grey shirted porters that were always helpful and good at finding you what you needed.
Comment from Hotel Management
Nov 9, 2016 by Inas Sultan , Hotel Management
Dear Our Beloved Guest Thank you for your comments following your recent stay at Moevenpick Hotel Cairo Pyramids. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely, Inas Sultan
3 out of 5
by Michael from Lebanon

Do So

Posted Jul 7, 2016 on Hotels
No one would answer my calls had to go to the reception. Took for ever to get whar I wanted and had to go twice and ask for it. Buffet was really bad food wise pool was nice service at the pool was nice so was the music.
Comment from Hotel Management
Dec 4, 2016 by General Manager, Hotel Management
Dear Mr.Michael First of all I would like to thank you for choosing The Moevenpick Hotel Cairo Pyramids Thank you for excusing us for the inconveniences that you have had encountered during your stay due to business situation. Therefore, I would like to thank you for giving us another chance to extend you our true excellence in hospitality hopping that the above can meet your satisfaction. We look forward to welcoming you once again at our hotel and we hope then that we could have the pleasure of making your stay even more enjoyable Best Regards Inas Sultan Quality Manager
5 out of 5
by Yasser

Posted Jul 1, 2016 on Hotels
Comment from Hotel Management
Nov 9, 2016 by General Manager, Hotel Management
Dear Mr.Yasser Thanks for your evaluation Sincerely Inas Sultan