Ratings based on 217 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from Florida
Hotel with many amenitiesPosted Jul 14, 2017
Great location. Close to the pyramids on a busy street. Restaurant and Cafe have great food at amazing prices. Hotel has many amenities. I used the hair salon to get my hair done . They also offer massages and facials . Hotel also has a pool and gift shops in the lobby. I will definitely return .
by A verified traveler from washington DC
Poor service unbelievably NOISYPosted Jun 28, 2017 on Orbitz
The hotel is ok but staff have no idea what they are doing, argumentative and somewhat rude Orbits POSTED PRICE was only for local Egyptian not for tourists , huge surprise when I booked the hotel for $13 a night and they charged me $50 per night It was ORPITZ's fault Hope you investigate what you sell before you post it for public I do not think I will book hotels through ORBITZ ever again
Terrible placePosted Jan 21, 2017 on Hotels
Omg they are so rude and filthy .They need to shut down
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Thanks for your comment and we need to know why, our hotel is 4 stars hotel and our staff professional and they know what does it mean hospitality
Posted Jul 10, 2016 on Hotels
by Rimon from Canada
Very Good Hotel very good price ratePosted Jun 6, 2016 on Hotels
Friendly staff,clean room,good pool,Fantastic view for pyramids and sphinx from the roof ,the stay was comfortable
Posted May 2, 2016 on Hotels
The only bad thing was that the Internet was only free in the lobby & hotels.com wasn't clear abou that ..
Very bad hotelPosted Jan 25, 2016 on Hotels
This hotel was very bad and i was forced to leave it from the first day and they refused to give me My money back
by Benjamin from Coconut Creek
An OK place to stay, except for the traffic noisePosted Dec 28, 2015 on Hotels
The neighborhood was close to many amenities, but I only stayed one night, so this was of no interest to me. The worst part of the neighborhood was all of the noisy traffic, which was outside my window until late at night. The next morning the person at the front desk suggested that I could have gotten a more quiet room at the back of the hotel by asking. There was a modest "health club" although I got contradictory statements about the hours from different service people, and both statements were incorrect. The room had a decent bathroom as well as a refrigerator. The hotel gave me a ride from the airport for US$30. The hotel promoted its location near the pyramids, but they were not very close, and certainly not visible.
Comment from Hotel Management
Mar 12, 2016 by Ahmed, Hotel Management
Dear Mr. Binjameen Let me first to thank you very much about your staying in our hotel and your comment we will review the misunderstanding points you mentioned and we will do our best to fix it. Thanks & Regards Mohamed Sayed Reservation & E-comm. Manager
by Frederick from Fairfax, Va.
Good service for moderately priced hotel.Posted Oct 19, 2015 on Hotels
Tours operated by this hotel are great. We had Fayez as a driver and Nasser as a guide and they were fantastic. Use these guys in Cairo and Egypt and you'll be safe, sound and well enlightened as well as entertained!
by A verified traveler
Nice hotel accept the staff not helpful.Posted Jul 31, 2015
The hotel too far from 4 stars.????????????????? Why ?