Ratings based on 129 Verified Reviews

3.8 out of 5
93% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from usa

Was okay the front desk was super nice!

Posted Dec 3, 2017
Bed very hard, pillows small carpet coming from wall showing mold patch!
Comment from Hotel Management
Dec 5, 2017 by Darrell, Hotel Management
Thanks for letting us know how we are doing. We will definitely work hard to improve ourselves.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Nice, well cared-for hotel near beautiful hiking

Posted Nov 25, 2017
We arrived too late to the Mount Rogers area to set up camp, so we stopped here for the night. The rooms were very clean and comfortable. The bathrooms were clean (but do need updating). The staff was very friendly and helpful. Breakfast was nice - basic continental style breakfast. Good coffee. We would definitely stay again.
Comment from Hotel Management
Nov 28, 2017 by Darrell, Hotel Management
Glad to know that you enjoyed your stay with us. Will definitely look into updating the bathroom. Looking forward to seeing you soon.
4 out of 5
by Carol

Good value for the money.

Posted Nov 1, 2017 on Hotels
Room was clean and comfortable. Breakfast was adequate. Good value for the price.
Comment from Hotel Management
Nov 22, 2017
Glad to know that everything was perfect for you. Looking forward to see you soon during your next visit. Sincerely, Management
4 out of 5
by Doreen

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Nov 22, 2017
Thanks for letting us know how we are doing. Hoping to see you during your next trip. Sincerely, Management
4 out of 5
by Jason

Posted Oct 3, 2017 on Hotels
Comment from Hotel Management
Nov 22, 2017
Appreciate you taking the time to do a rating on us. Glad to see a 4 star rating. But, will work harder to get a 5 star rating during your next trip. Sincerely, Management
4 out of 5
by Julie C

Ok place for the price

Posted Sep 25, 2017 on Hotels
The room was nice for the price. The main complaint I have is the room smells musty. Other than that it was good.
Comment from Hotel Management
Nov 22, 2017
Will definitely look into the room smell issue. Looking forward to seeing you soon during your next visit in town. Sincerely, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Fulton, MO

problems quickly resolved

Posted Sep 25, 2017
Pros: great location
Location: very close to the Virginia Tech Experiment Station and the ram sale I attend annually
When I was unable to open my room the front desk staff quickly changed the batteries in the door lock and solved the problem,
Comment from Hotel Management
Nov 4, 2017 by Darrell, Hotel Management
So glad to know that the issue was resolved quickly in a timely manner. Looking forward to seeing you soon in the near future. Sincerely, Management
4 out of 5
by A verified traveler

Posted Jul 16, 2017 on Hotels
It was somewhat of a stretch to refer to the food offerings as a "continental breakfast"
Comment from Hotel Management
Jul 27, 2017 by Dhaval, Hotel Management
We will work hard on our breakfast menu, and see if we can add any new items. Looking forward to seeing you soon. Sincerely, Management
4 out of 5
by Sarah from Covington

Posted Jul 15, 2017 on Hotels
This motel was the perfect overnight stop on our road trip. The beds are only doubles, so please be aware of that when you book. I wasn't and I was disappointed. My family of 5 were crammed into the beds but we managed. The property is showing a little age but it was clean with cold ac and convenient parking. We were tired and needed a place to shower and sleep. Save yourself the effort of walking down for "breakfast". There was very little to choose from, and nothing at all that was suitable for me (a diabetic). Cereal, bagels, tiny cinnamon rolls, mini muffins, coffee and juice we're the only available foods, so we ate at a restaurant after checking out. The staff was nice and we were given a quiet room on the corner with a parking spot right in front of the door. That was a big plus. There's no way we would stay for a long trip, but I'd definitely stay again for an overnight.
Comment from Hotel Management
Jul 17, 2017 by Dhaval, Hotel Management
I would like to thank you for letting us know, how we are doing. We do have rooms with king size beds, sorry for the confusion. And on the breakfast menu: we also have fruits, yogurt, sausage-gravy biscuits, etc. I will personally make sure that all the items are fully stocked during the breakfast hours. I hope, we will get to see you again in the near future. Sincerely, Management
5 out of 5
by Timothy

Well maintained and clean

Posted Jun 11, 2017 on Hotels
Needed a place to sleep while traveling through VA. Got two rooms and both were updated and very clean. This hotel is very well maintained.
Comment from Hotel Management
Jun 20, 2017 by Dhaval, Hotel Management
I would like to thank you for taking the time out of your busy schedule to do a review on us, and that too with such a positive response. Glad to know that both of your rooms were updated and very clean. Looking forward to providing you the same pleasant accommodation during your next visit in town. Sincerely, Management