Ratings based on 399 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Edinburgh, UK

Great views

Posted Oct 14, 2017
Pros: Views over the city are great and the people working there are really helpful.
Location: Close to loads of shops and a host of great restaurants.
Great welcome and room was awesome with an impressive view over the city. Room was comfortable with great facilities.
Comment from Hotel Management
Oct 15, 2017 by Lindsay Sturrock, General Manager, Hotel Management
Dear Charles. Thank you so much for 5-star review, we really appreciate you taking the time to leave such fantastic feedback. I am so pleased you had such a great experience with our staff and enjoyed your room. I will be sure to share your comments with the rest of the team. Hopefully we will welcome you back to Glasgow in the future. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and clean room

Posted Oct 14, 2017
Well located close to everything Breakfast was good with continental buffet and order from menu for hot food Room was not huge but well organised space Lots of sockets in sensible places for recharging etc Staff were friendly Bit slow in dining area but not a big deal for us
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Modern hotel in a great location

Posted Oct 12, 2017
Modern hotel in the center of Glasgow with an excellent staff who were pleasant and helpful. Good food at the hotel restaurant. The rooms were clean and comfortable, although they could use more seating in some of the rooms. Suites have great views over the city.
Comment from Hotel Management
Oct 14, 2017 by Lindsay Sturrock, General Manager, Hotel Management
Dear JDF, Thank you for taking the time to leave such a fantastic review, we really appreciate the feedback. It's such a pleasure to know how much you enjoyed your stay with us and thank you for the kind words about our staff and restaurant. I will be sure to pass your comments on to the team. We hope to welcome you to the hotel in the future. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Nice hotel

Posted Oct 9, 2017
Only drawback was having to wait so long for dinner prior to going to a show. We had to reorganize our taxi once and had to rush our meal to make it out in time for the second taxi. The restaurant did not seem that busy. Staff apart from that all amazing.
Comment from Hotel Management
Oct 14, 2017 by Lindsay Sturrock, General Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave a review about your recent stay, we really appreciate the feedback. I am delighted to receive your 5 star review. Please accept our apologies for your wait in the restaurant. Hopefully this did not spoil your evening. I will pass on your kind comments about the staff to the team. Hopefully we will welcome you to the hotel in the future. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from glasgow

Posted Oct 5, 2017
Great sleep comfy bed very clean and staff were great
Comment from Hotel Management
Oct 14, 2017 by Lindsay Sturrock, General Manager, Hotel Management
Dear Chris, Thank you for taking the time to leave a review regarding your recent stay. Your feedback is important to us and we really appreciate it. I am glad you enjoyed your stay and appreciate your comments about our staff. I will make sure I share your review with the team. We look forward to welcoming you back in the future. Kind regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Perfect city location, parking garage next door.

Posted Oct 1, 2017
Our booked and prepaid room was still occupied when we arrived so staff and manager quickly sat us down with complimentary drinks while they sorted a room for us. We also received a 10£ coupon to the hotel and they included the breakfast which was amazing! ! We enjoyed drinks later from our coupon while watching excellent music videos on the large screen tvs! We will stay again.
Comment from Hotel Management
Oct 14, 2017 by Lindsay Sturrock, General Manager, Hotel Management
Dear Jill, Thank you for sharing your 5 star review with us, we really appreciate such fantastic feedback. I am glad you had a great time and enjoyed your drinks in the lounge. It was a pleasure to have you stay with us. We really look forward to welcoming you back to Apex City of Glasgow in the future. Kind Regards,
5 out of 5
Recommended
for Couples
by A verified traveler from Scotland

Great hotel 10 minutes walk from George Square

Posted Sep 24, 2017
Pros: See above.
Cons: The breakfast area was a bit cool and the choice was limited. Not easy to find the things I needed.
Location: Very centrally located.
Very impressed with uncluttered, sleek, clean, contemporary look of my room. Everything looked new. The bathroom really tastefully designed. Other pluses were: the heating system worked properly, there was a safe, there was plenty of wardrobe hanging space, tea making facilities were in a cupboard/wardrobe which also contained the fridge and the safe and the TV worked promptly. The crockery and glasses were clean! Very comfortable bed with plenty of cushions and pillows and the windows opened which meant I woke up feeling normal rather than the dehydrated face and respiratory tubes experienced elsewhere. For the price, this hotel punches well above its weight and is significantly better than other well known chain hotels.
Comment from Hotel Management
Oct 14, 2017 by Lindsay Sturrock, General Manager, Hotel Management
Dear Hilary, Thank you for taking the time to share your fantastic, 5 star review with us. We really appreciate the great feedback. I am very pleased you liked our rooms and all the amenities provided and had a wonderful stay here. I will make sure that I pass on your comments to the rest of the team . I am sorry you found our breakfast choices limited. We do offer a full Continental breakfast plus various cooked options, so normally we receive good feedback about this. However, we will take your feedback on board. We look forward to welcoming you back to our hotel in the future. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Great location. Comfortable rooms.

Posted Sep 20, 2017
Pros: Location, staff and beds.
Cons: Either reduce the price of the continental breakfast buffet or increase the quality.
Location: Located close to transport, shops excellent restaurants and entertainment.
Comfortable and clean rooms with professional and friendly staff in a great location - less than 5 minutes to the Buchanan Centre or to Queen Station and around the corner from the Willow Tea Room. Skip the breakfast buffet and coffee seems to be two pounds per small cup.
Comment from Hotel Management
Oct 14, 2017 by Lindsay Sturrock, General Manager., Hotel Management
Dear R, We really appreciate your great feedback, thank you for taking the time to share your thoughts with us. I am thrilled you liked our rooms and found our staff so helpful. The location of the hotel is great for a true experience of Glasgow, I'm glad you had such a good time. I will make sure to share your comments with the team. I am sorry you did not enjoy our breakfast selection, we normally receive good feedback about this. However, I will take your comments on board for the future. Thank you again for your review and we look forward to welcoming you again. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

60+SodOff

Posted Sep 13, 2017
Stayed three amazing nights in Glasgow. Hotel was within walking distance of most places of interest. Breakfast would set us up for the day. Room clean and bed comfy.
Comment from Hotel Management
Sep 16, 2017 by Lindsay Sturrock, Hotel Management
Dear Anonymous, What a fantastic review, thank you for such a great feedback. We hope to see you again soon. Kind regards Lindsay Sturrock General manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Seoul

Nice hotel close to everthing

Posted Sep 12, 2017
Cons: Soundproof (with next room) needs to be improved.
Good location, friendly staffs, tidy room, beautiful view through the wide window (suite)
Comment from Hotel Management
Sep 19, 2017 by ApexGlasgow, Hotel Management
Dear HJ I would like to thank you for taking the time to rate your recent stay 5 stars. It is always a pleasure to know how much our guests enjoy their stay with us. Please accept my apologies for the noisy neighbours, hopefully this didn't spoil your night too much. Kind Regards, Lindsay Sturrock General Manager