Ratings based on 1,060 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Suffolk

Great alternative to standard hotel room

Posted Nov 30, 2017
Pros: Suite accommodation
Cons: Cleanliness of lobby
Location: Pretty central, good base for shopping. University and Kelvingrove a 15 minute taxi ride away.
Pleasantly surprised to find that our suite had two large bedrooms, each with twin beds, a good bathroom and function kitchen -living area. A great base for exploring Glasgow. I will certainly consider using the suites again.
Comment from Hotel Management
Dec 3, 2017 by Guest Services, Hotel Management
Dear Guest, Thank you for your review of your recent stay with us. I am pleased to read that you enjoyed your stay with us & that you found the location to be a perfect base for you while you explored the city's amenities. I am pleased to read that you enjoyed your stay with us & liked the facilities in the apartment which made you feel comfortable during your stay. I will pass on your comments regarding the cleanliness of the reception area for improvement & I apologise for any inconvenience this may have caused you. We look forward to welcoming you back in the future. Kind Regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2017
Cons: N/A
Lovely room really elegant and well equipped well located will definitely back this time for longer
Comment from Hotel Management
Nov 25, 2017 by Laura , Hotel Management
Thank you taking the time to leave your review. We look back to you coming back for an extended stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

City centre oerfect

Posted Nov 24, 2017
Great location in city centre and ideal base to go shopping and sightseeing. Excellent
Comment from Hotel Management
Nov 25, 2017 by Laura , Hotel Management
Thank you for such a great review Susie. I am glad you took advantage of our great location in the Merchant City it really is ideal for eating, drinking and shopping! I hope that you will come back and stay with us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in city centre

Posted Nov 1, 2017
Awesome hotel. Short walk from Glasgow Central Station. Great staff.
Comment from Hotel Management
Nov 25, 2017 by Laura , Hotel Management
Thank you for taking the time to leave your comments. I am delighted to read that you enjoyed our property and our staff, they will all be delighted to see this. I hope you return soon to the property.
4 out of 5
Recommended
for Everyone
by A verified traveler from Moray, Scotland

Great location, friendly staff

Posted Oct 28, 2017
Pros: Location, helpfulness of staff
Spacious accommodation with everything you need. Friendly , helpful staff. Great location - minutes walk to Barrowlands, Argyll street shopping etc.
Comment from Hotel Management
Oct 29, 2017 by Laura, Hotel Management
Thank you for taking the time to leave such a great review of our property, our staff will be delighted with these! We hope you will come back and visit us again shortly.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Central for the city

Posted Oct 27, 2017
Pros: Outstanding staff.
Cons: Decor of room. Needs refreshing especially where paint peeling.
Location: Heart of Merchant City so next to restaurant and bars. Easy walk into city centre.
Superb staff. Warm and welcoming and friendly and always helpful. Spacious room with great facilities. Only criticism-decor of room looking tired.
Comment from Hotel Management
Oct 29, 2017 by Laura, Hotel Management
Thank you for your great review Danny. We pride ourselves upon Gold Star customer service therefore I am over joyed that our staff have shown you this during your recent visit. We are shortly due to embark on our yearly maintenance scheme and will highlight any areas where some further attention is needed. We look forward to you coming back to visit in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Great hotel central to the city

Posted Oct 22, 2017
Pros: Modern, cleanliness, staff couldn't do enough.
Location: Enjoyed everything - the 70's Legend, the open top bus to The Peoples' Palace, two main meals Ingram's Wynd and Indian in Merchant City, Shopping
Home from home comfort, couldn't fault it. A bit noisy from main street otherwise perfect - many thanks
Comment from Hotel Management
Oct 24, 2017 by Laura , Hotel Management
Thank you for your review Chris. We are so happy to see that you enjoyed our home away from home experience. We look forward to your next visit with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 19, 2017
Great location and large comfortable room. Perfect spot for exploring Glasgow.
Comment from Hotel Management
Oct 22, 2017 by Guest Services, Hotel Management
Dear Guest, Thank you for your review of your recent stay with us. We are pleased to read you enjoyed your stay with us & enjoyed your time in Glasgow. We look forward to welcoming you back in the future. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Ayr

Good situation. Close to town centre and amenities

Posted Oct 19, 2017
Great hotel and loved the fact that there is a kitchen in the room. Not that I cooked but I enjoyed having a fridge to put wine in. There is tea & coffee in the room and also free coffee and tea downstairs. The only downside was the noise from the air conditioning units on the building outside our window which kept me awake at night.
Comment from Hotel Management
Oct 22, 2017 by Guest Services, Hotel Management
Dear Guest, Thank you for your review. I am pleased to read that you enjoyed your stay with us & made use of the facilities in the apartment even if you didn't cook your own meals, there is plenty of choice for restaurants nearby so there always the option for eating in or out. I will pass on your comments about the noise from the building across from the rooms you stayed in to stop this from disturbing our guests. When you are returning if you let us know & we can arrange for a room on a higher floor for you. We look forward to welcoming you back in the future. Kind Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from st. thomas ontario

Nice close to everything in town

Posted Oct 19, 2017
It was very nice newly renovated but it was very noisy because of location in town. Lots of people in local pubs until late hours.
Comment from Hotel Management
Oct 22, 2017 by Guest Services, Hotel Management
Dear Guest, Thank you for your review of your recent stay with us. Thank you for your feedback, I am pleased to read that you enjoyed your apartment & the location of the property. I am sorry to read that due to our prime location in the city centre you were disturbed from the local bars, we are working closely with businesses nearby to reduce any disturbances to our guests however this is not always possible due to being in the city centre. When you are in Glasgow again please let us know & we can arrange for a room on a higher floor to reduce any noise during your stay. Kind Regards