Ratings based on 490 Verified Reviews

4.6 out of 5
96% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal

Beautiful hotel and great location!

Posted Nov 14, 2017
Pros: Everything!
Location: Very close to everything.
This was our most pleasant hotel stay. It was our honeymoon, so they upgraded us to a spectacular room and offered us drink vouchers. Highly recommend!
Comment from Hotel Management
Nov 16, 2017 by Duncan Johnston, Hotel Management
Hi Katrina, Congratulations! Thanks for choosing to spend your honeymoon with us. Regards Duncan General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 29, 2017
A last minute booking which provided a great place for the family to sleep for an unexpected stopover in the city
Comment from Hotel Management
Oct 30, 2017 by Duncan Johnston, Hotel Management
I'm really delighted you chose to stay with us and that the experience lived up to expectation. Regards Duncan Johnston General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from devon

Cosy hotel with lovely decor

Posted Oct 25, 2017
Pros: Decor
Cons: More hanging space for clothes and jackets
Location: Very close to river Clyde and shopping
Arrived at hotel, greeted immediately and able to leave luggage until room was available. Room for 4 was small but beautifully decorated. Bathroom very modern with larger than average walk in shower. Pick lift interior was memorable.
Comment from Hotel Management
Oct 26, 2017 by Duncan Johnston, Hotel Management
Thanks Lisa, We do also have a number of interconnecting rooms if you need a little more space. Regards Duncan General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from toronto

warm room

Posted Oct 17, 2017
Pros: The dining room ambiance, staff and food were excellent.
Location: Excellent
The room was extremely warm ...brought the matter to the attention of front desk staff...was promised maintenance staff would investigate and if nothing could be done a fan would be brought up. Problem wasn't resolved and no fan was delivered.
Comment from Hotel Management
Oct 19, 2017 by Duncan Johnston, Hotel Management
Hi David, I'm really sorry that your room was too warm and that no resolution to this was made. Regards Duncan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Nice hotel

Posted Oct 6, 2017
Pros: Nice reception and bar area.
Cons: Not a lot of wardrobe space or places to position suitcase ( minor problem) .
Location: Not far from Buchanan St shopping .
Nice hotel and nice staff too . Comfortable stay .
Comment from Hotel Management
Oct 9, 2017 by Duncan Johnston, Hotel Management
Hi Louise, Thanks for the review- we do appreciate it. Regards Duncan General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Posted Oct 6, 2017
The hotel is located in the city center, with convenient transportation, clean and comfortable, courteous service, check-in and check-out is very convenient. Worthy of Stay.
Comment from Hotel Management
Oct 9, 2017 by Duncan Johnston, Hotel Management
Thanks WQ!
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Great location easy access to shopping museums

Posted Sep 18, 2017
Pros: Staff and location
Cons: .????
Location: Central close to shopping and train station
Staff were very helpful and friendly. Shout out to Andrea and Felix
Comment from Hotel Management
Sep 19, 2017 by Duncan Johnston, Hotel Management
Thanks, It is really great for some of the team to get a mention by name- they really do appreciate being recognised. Regards Duncan Johnston General Manager
5 out of 5
by A verified traveler

Comfortable hotel in city center

Posted Sep 11, 2017
Room was small in terms of square-footage, but space was well-utilized and the room did not feel cramped at all. Excellent facilities, comfortable beds, well-located and decently quiet. Would highly recommend.
Comment from Hotel Management
Sep 12, 2017 by Duncan Johnston, Hotel Management
Thanks for the great review- we do appreciate it. Regards Duncan Johnston General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Whitehorse Yukon

Modern Clean Hotel in Glasgow

Posted Sep 11, 2017
We had a great stay and loved the Hotel location and Staff. I would recommend this place to anyone.
Comment from Hotel Management
Sep 12, 2017 by Duncan Johnston, Hotel Management
Thanks Sheila!
5 out of 5
Recommended
for Families
by A verified traveler from Belfast

Family stay

Posted Sep 4, 2017
Pros: Location and decor
Cons: Car parking
Beautiful hotel, we had a family room which was spacious and amazing decor. Breakfast was gorgeous and all staff were friendly. Great location - only complaint would be having to pay for car park, although 25% discount for local NCP but still Expensive
Comment from Hotel Management
Sep 5, 2017 by Duncan Johnston, Hotel Management
Hi Paula, I am pleased that you liked our hotel and that the team were friendly. Car parking can be expensive in the city centre though the public transport links are excellent. Regards Duncan Johnston General Manager