I WILL NEVER STAY AT THIS HOTEL AGAIN
Posted Jul 5, 2016 on Hotels
Good 1st impression; however, the lady working at checkout was very rude and very impatient. The guy at night was nice and alot of help, but the lady was very rude about us leaving. We were very tired from driving for 19 hours straight, and we overslept a few hours. 11 am (which is the earliest I've ever heard of) was checkout and we were still showering and getting ready to leave. The lady had the audacity to knock and tell us that we only had 20 minutes left & we had to leave. I understand checkout time and everything, but she could have went about the whole thing a little differently! I WILL NEVER STAY AT THIS HOTEL AGAIN!!
Comment from Hotel Management
Jul 20, 2016 by Lori Beth Avery, Hotel Management
I apologize for your issues during check out. I will use your comments to speak with the staff to ensure this issues does not reoccur.