Crowne Plaza Hotel Glasgow, an IHG Hotel

Photo gallery for Crowne Plaza Hotel Glasgow, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Crowne Plaza Hotel Glasgow, an IHG Hotel

UNESCO Sustainable Travel Pledge

Crowne Plaza Hotel Glasgow, an IHG Hotel

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Congress Road, Glasgow, Scotland, G3 8QT

Explore the area

  • Popular LocationOVO Hydro5 min walk
  • Popular LocationScottish Exhibition and Conference Centre8 min walk
  • Popular LocationKelvingrove Art Gallery and Museum7 min drive
  • AirportGlasgow (GLA-Glasgow Intl.)21 min drive

Choose dates to view prices

About this area

Glasgow

Crowne Plaza Hotel Glasgow, an IHG Hotel is located in Glasgow Westend, a neighborhood in Glasgow, and is in the entertainment district and near the airport. Merchant City and Buchanan Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kelvingrove Park and Glasgow Green. Looking to enjoy an event or a game? See what's going on at OVO Hydro or Hampden Park. Enjoy the great outdoors with hiking/biking trails and horse riding, or hop on a bike rental nearby and explore all the area has to offer.
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Map

What's nearby

  • Clyde Auditorium - 3 min walk
  • Glasgow Science Centre - 5 min walk
  • OVO Hydro - 5 min walk
  • Scottish Exhibition and Conference Centre - 8 min walk
  • Kelvingrove Art Gallery and Museum - 7 min drive

Getting around

  • Exhibition Centre Station - 7 min walk
  • Cessnock Station - 18 min walk
  • Glasgow International Airport (GLA) - 21 min drive

Restaurants

  • India Quay - 7 min walk
  • Strip Joint - 12 min walk
  • Lebowskis - 12 min walk
  • Crabshakk - 13 min walk
  • Rioja - 13 min walk

About this property

Crowne Plaza Hotel Glasgow, an IHG Hotel

Eco-friendly Glasgow hotel in Glasgow Westend, walk to OVO Hydro
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. All 283 rooms offer free WiFi, 24-hour room service, and flat-screen TVs with satellite channels. Minibars, coffee makers, and hair dryers are among the other amenities available to guests.
Crowne Plaza Hotel Glasgow, an IHG Hotel offers 283 air-conditioned accommodations with minibars and laptop-compatible safes. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Riverside Beauty has 2 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Czech, English, French, German, Italian, Polish, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.50 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM–10 AM on weekdays and 7 AM–11:30 AM on weekends: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Travel crib

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (6500 square feet)
  • Meeting rooms - 15

Outdoors

  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Restaurants on site

  • The Mariner Bar
  • The Mariner Restaurant

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling

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Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free, per registered adult, when using existing bedding
Rollaway/extra beds are available for GBP 25.0 per stay
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 15.95 per person (approximately)
  • Self parking fee: GBP 7.50 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:30 AM to 8:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 15 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza GLASGOW
Crowne Plaza Hotel GLASGOW
GLASGOW Crowne Plaza Hotel
Crowne Plaza Glasgow Hotel Glasgow
Crowne Plaza Glasgow Scotland
Glasgow Crowne Plaza
Crowne Plaza Hotel Glasgow
Crowne Plaza Glasgow, An Ihg
Crowne Plaza Hotel Glasgow an IHG Hotel
Crowne Plaza Hotel Glasgow, an IHG Hotel Hotel
Crowne Plaza Hotel Glasgow, an IHG Hotel Glasgow
Crowne Plaza Hotel Glasgow, an IHG Hotel Hotel Glasgow

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 518 out of 918 reviews
5 - Excellent 56%
Rating 4 - Good. 288 out of 918 reviews
4 - Good 31%
Rating 3 - Okay. 68 out of 918 reviews
3 - Okay 7%
Rating 2 - Poor. 27 out of 918 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 918 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location for hydro. Spotless and great service. We got early checkin. Disappointed we had to pay extra for parking, when you travel to a hotel you do expect to be able to park your car.
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived at 5 Oclock my room was not ready, as I was going to a Consert in the Hydro I was wanting to Have an hour sleep and bath before going,I was offered a voucher for a drink but as there was a long queue at the bar did not . The next morning my sister went for a swim I went to use the toilet closed the door did not lock it and could not open it again had to wait an hour for her to come back ,she went to Reception told them ,2 men came after 10 min got door open . I thought this was a 4 star hotel not a 1 star
Stayed 1 night in Apr 2022

1/5 Terrible

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Terrible experience leading up, panicked call day before demanding payment (I selected pay in full on Expedia 2 months prior on booking) due to a technical error on their end they couldn’t process, and called, impolite person rang to say my room would be given away. Not a great experience at all, stressful and put a dampener on the whole stay.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints whatsoever.
Stayed 1 night in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022