Property amenity

Reviews of Staybridge Suites Brandywine, an IHG Hotel

3 out of 5
Staybridge Suites Brandywine, an IHG Hotel
400 Evergreen Dr, Glen Mills, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 312 out of 440 reviews" "
Rating 8 - Good. 103 out of 440 reviews" "
Rating 6 - Okay. 15 out of 440 reviews" "
Rating 4 - Poor. 5 out of 440 reviews" "
Rating 2 - Terrible. 5 out of 440 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Stay
Stayed 1 night in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Kristie, Thank you for choosing Staybridge Suites Wilmington - Brandywine Valley. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you once more for taking time out of your day to recognize our efforts. We look forward to welcoming you again soon.Chris BryantGeneral Manager

8/10 Good

Judith, Millsboro

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and modern property.
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Judith, Thank you for taking the time to post a review. We are glad you enjoyed your stay and that our well-kept property with great amenities made for a memorable experience. Thank you again; we look forward to welcoming you back soon at Staybridge Suites Wilmington - Brandywine Valley.Chris BryantGeneral Manager

10/10 Excellent

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good honest people work there.! A piece of expensive jewelry was left in the room after check out, the employees found it and it was returned!
Stayed 1 night in Mar 2024
Response from General Manager on Mar 18, 2024
Dear Mike, Thank you for choosing Staybridge Suites Wilmington - Brandywine Valley and for your kind review. We are glad you had a comfortable stay. It is also great to know our associates helped retrieve your piece of jewelry and ensured it was returned to you promptly. We are proud of having staff like them and will share your compliments with them. Thank you again; we look forward to your next visit.Chris BryantGeneral Manager

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Mar 2024
Response from General Manager on Mar 5, 2024
Dear Pam, Thank you so much for the perfect rating of your time at Staybridge Suites Wilmington - Brandywine Valley. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Chris BryantGeneral Manager

8/10 Good

Susan

Stayed 1 night in Dec 2023
Response from GENERAL MANAGER on Jan 21, 2024
Dear Susan, We appreciate your kind rating. We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris Bryant,General Manager

10/10 Excellent

Nolberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Chris Bryant General Manager on Dec 18, 2023
Dear Nolberto, We appreciate your wonderful rating! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris BryantGeneral Manager

2/10 Terrible

Patricia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
soooo disappointing
bed bugs no TV. overcharged my credit card
Stayed 1 night in Nov 2023
Response from Chris Bryant on Dec 6, 2023
Ms, Oshea, I apologize your stay and we take any report of issues seriously and will have our exterminator do a though investigation. It seems the only charge that was done was your payment to Hotels.com and an authorization on your card, which drops off after check out,

10/10 Excellent

RACHAEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the easy location and pretty facility. The stove in my room was not working, and the sink was leaking when turned on. I notified the front desk and both were addressed, but I was disappointed that they were not identified prior to me reporting the issues.
Stayed 2 nights in Nov 2023
Response from General Manager on Nov 30, 2023
Dear Rachael, Thank you for choosing Staybridge Suites Wilmington - Brandywine Valley and for your excellent rating. We are delighted to know that you loved our fantastic location. Having said that, we apologize for the maintenance issues you outlined in your room; however, we are pleased that our staff resolved this to your satisfaction. We hope you will stay with us again the next time you are in the area.Chris BryantGeneral Manager

2/10 Terrible

YUJU

Stayed 1 night in Nov 2023
Response from General Manager on Dec 14, 2023
Dear Yuju, Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us.Chris BryantGeneral Manager

10/10 Excellent

Coleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on Nov 14, 2023
Dear Coleen, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris BryantGeneral Manager

10/10 Excellent

Charmaine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Comfortable and clean room with great amenities. Comfortable beds. Great dining options nearby - they provide a nice list of same but need to add White Dog Cafe to the list they provide as it is awesome.
Stayed 1 night in Nov 2023
Response from General Manager on Nov 7, 2023
Dear Charmaine, Thank you for being our guest and for your glowing review! We are delighted to hear that you enjoyed our immaculate accommodations and impeccable service. We appreciate your input and look forward to welcoming you back to Staybridge Suites Wilmington - Brandywine Valley in the future.Chris BryantGeneral Manager

8/10 Good

Fredric

Liked: Property conditions & facilities
Great breakfast Easy with kids
Stayed 1 night in Nov 2023
Response from General Manager on Nov 6, 2023
Dear Fredric, Thank you for sharing your comments with other travelers about your stay at the Staybridge Suites Wilmington - Brandywine Valley. We are happy you and your family were able to start your day with our delicious complimentary breakfast buffet. It was our pleasure hosting you, and we look forward to welcoming you back soon. Chris BryantGeneral Manager

10/10 Excellent

Aida

Everything was perfect 🙌
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Aida, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris BryantGeneral Manager

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
College Move In And Birthday Weekend
Everyone was amazing. The Staybridge team presented me with a birthday card and a complimentary gift card to the pantry. Thank you Daryl for making sure we could swim in that lovely pool. Thanks to Crystal for taking care of the accommodations requested. I will be back.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 28, 2023
Dear Cheryl, Thank you for acknowledging our outstanding service at the Staybridge Suites Wilmington - Brandywine Valley. We appreciate you letting us know our friendly and helpful team went over and above to ensure your requests were promptly handled. It was a pleasure having you as our guest, and we hope to see you again soon.Chris BryantGeneral Manager

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from General Manager on Aug 16, 2023
Dear Steven, We appreciate you taking the time to share your rating with fellow travelers online. It was a pleasure hosting your visit, and we look forward to welcoming you back to Staybridge Suites Wilmington - Brandywine Valley.Chris BryantGeneral Manager

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, room comfort
A nice hotel in a great but busy location. They’re keeping it up well.
Stayed 2 nights in Aug 2023
Response from General Manager on Aug 7, 2023
Dear William, Thank you for your kind review of Staybridge Suites Wilmington - Brandywine Valley! We are delighted to hear that you had a pleasant stay at our hotel. We take great pride in maintaining the property to ensure our guests' comfort and satisfaction. While we understand that the location can be bustling, we believe it adds to the vibrant atmosphere of the area. We look forward to welcoming you back soon for another enjoyable experience!Chris Bryant,General Manager

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Still waiting
I traveled well over 4 hours for this visit. The hotel was clean and quiet. The staff was barely visible. Food was bland and kitchen necessities were misleading. Upon leaving there was nobody at the check out desk and I still have not received my deposit back...my visit was in May.
Stayed 4 nights in May 2023
Response from Chris Bryant on Jul 19, 2023
Ms Redmond, I looked into you concern and only see a charge for your stay 892.71? I do apologize the food we provided was not to your liking. We try to provide many options especially at breakfast.

10/10 Excellent

Carin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our suite was great for our family of 4. Clean, comfortable and convenient.
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 16, 2023
Dear Carin, Thank you for the fantastic review of the Staybridge Suites Wilmington - Brandywine Valley. We are delighted to know that you had an excellent stay with us and are especially glad your suite provided all the comforts of home. We look forward to your next visit with us.Chris Bryant,General Manager

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen conveniences; pool and gym; and full breakfast. Clean and nearby to restaurants, grocery and other stores.
Stayed 2 nights in Jul 2023
Response from General Manager on Jul 11, 2023
Dear Lauren, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. Your compliments on our location and all the amenities we offer are much appreciated. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris Bryant,General Manager

10/10 Excellent

Christina

Stayed 3 nights in May 2023
Response from General Manager on Jun 28, 2023
Dear Christina, Thank you for rating your stay at Staybridge Suites Wilmington - Brandywine Valley. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Chris BryantGeneral Manager

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were here with our family of five. The staff was very friendly and helpful. The property was clean and in a convenient location. The laundry facility was fantastic since we were in town for a sports tournament.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 20, 2023
Dear Jennifer, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. Also, your compliments on our accommodations and location are much appreciated. We hope you and your family will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris BryantGeneral Manager

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not really pedestrian friendly. Very nice area, shops and good restaurants.
Stayed 3 nights in Jun 2023
Response from General Manager on Jun 14, 2023
Dear Martin, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris BryantGeneral Manager

10/10 Excellent

Sarah

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted with a big beautiful smile upon arrival. Checking was very quick and easy. The room was nice, spacious and very clean. Breakfast was phenomenal. I would stay here again. I highly recommend this hotel.
Stayed 2 nights in Jun 2023
Response from General Manager on Jun 7, 2023
Dear Sarah, Thank you for acknowledging our outstanding service at the Staybridge Suites Wilmington - Brandywine Valley. We appreciate you letting us know our friendly and helpful team went over and above to ensure your requests were promptly handled. Your compliments on our accommodations and breakfast are also appreciated. It was a pleasure having you as our guest, and we hope to see you again soon.Chris Bryant,General Manager

10/10 Excellent

Matthew

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great time!
Stayed 2 nights in May 2023
Response from General Manager on Jun 5, 2023
Dear Matthew, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris Bryant,General Manager

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest here.
Spacious and clean. Couldn't hear anything or anyone. So quiet. Would stay here again.
Stayed 1 night in May 2023
Response from General Manager on May 22, 2023
Dear Karin, Thank you for the fantastic review of the Staybridge Suites Wilmington - Brandywine Valley. We are delighted to know that you had an excellent stay with us and are especially glad your room provided all the comforts of home. We look forward to your next visit with us.Chris Bryant,General Manager

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY NICE ROOM! GREAT CUSTOMER SERVICE! THE BREAKFAST WAS AN ADDED BONUS. :)
Stayed 1 night in May 2023
Response from General Manager on May 16, 2023
Dear Tonya, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. Your compliments about our accommodations and the breakfast we serve are much appreciated. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris Bryant,General Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind and helpful staff in Nice Location
From an easy check-in to assistance whenever needed, the staff was wonderful! The breakfast was great and rooms were sufficient for our groups.
Stayed 3 nights in May 2023
Response from General Manager on May 9, 2023
Dear Valued Guest, Thank you for acknowledging our beautiful property and outstanding service at the Staybridge Suites Wilmington - Brandywine Valley. We appreciate you letting us know our friendly and helpful associates went over and above to ensure your requests were promptly handled. Thank you for also mentioning our convenient location, well-appointed guestrooms and the delicious breakfast we serve. It was a pleasure having you as our guest, and we hope to see you again soon.Chris Bryant,General Manager

10/10 Excellent

Greg

Stayed 1 night in May 2023
Response from General Manager on May 26, 2023
Dear Greg, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris Bryant,General Manager

10/10 Excellent

Laura

Stayed 2 nights in Apr 2023
Response from General Manager on May 19, 2023
Dear Laura, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris Bryant,General Manager

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel Lots of kids
Stayed 1 night in Apr 2023
Response from General Manager on Apr 29, 2023
Dear Kenneth, We appreciate your wonderful feedback! We are devoted to providing an outstanding experience and are delighted we met your expectations. We look forward to you making Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris Bryant,General Manager

10/10 Excellent

Atdhe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from General Manager on May 14, 2023
Dear Atdhe,Thank you for rating your stay at Staybridge Suites Brandywine, an IHG Hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Chris BryantGeneral Manager

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking, location was great, friendly staff, suite was nice and pricing was good.
Stayed 1 night in Apr 2023
Response from Chris Bryant General Manager on Apr 14, 2023
Dear Marina, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. We are also glad you liked our complimentary parking, convenient location, beautiful suite, and great price. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris BryantGeneral Manager

10/10 Excellent

Gaynel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Wayne on Mar 29, 2023
Thank you for your stay with us and for taking the time to send a review.

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great staff and location.
Our stay was very nice. The staff at the front desk were friendly, knowledgeable, and simply great! Overall, the facilities were clean; however, the suite we were in had blue toothpaste still in it, the bathroom vent wasn't secured, nor was the door to the ventilation near the window (should have been locked but was left open). The furniture and the curtains were a bit worn, threadbare and rips, and the dishwasher did not close because of the screws holding it into the cabinet were sticking out thereby preventing it from closing. Not worried too much about the less than good condition of the furniture because the building is pet friendly. I would stay there again because of the location and the excellent staff. And I can always request another room.
Stayed 2 nights in Feb 2023
Response from General Manager on Feb 27, 2023
Dear Elizabeth, Thank you for reviewing your stay at Staybridge Suites Wilmington - Brandywine Valley. We are glad you were pleased with our well-kept accommodations and our courteous hospitality. However, we regret not meeting some of your expectations and apologize for the inconvenience you experienced due to the maintenance issues you outlined. We will review this with our engineering team and make sure we prevent such reoccurrences. We hope you are already planning another visit our way. Thank you again for your review!Chris Bryant,General Manager

4/10 Poor

Nicole

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I stayed at the hotel for a few days. Housekeeping never came thru. When asked they said that rooms are only cleaned every 4days unless requested. I requested service and no one showed up. Then when asked front desk said they left n they could not provide me with linen because they didn’t have any due to guests stealing them. Such a tacky lie
Stayed 1 night in Feb 2023
Response from General Manager on Feb 21, 2023
Dear Nicole, Thank you for taking the time to review your recent stay. Please accept our apologies for the inconvenience you faced due to our reduced housekeeping policy. We have taken note of each of your comments and have shared them appropriately to ensure a much better guest experience moving forward. We appreciate your patience and hope you will give us another opportunity to provide you with a seamless stay. Chris Bryant,General Manager

10/10 Excellent

Arie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was kind. The check was smooth and front desk was helpful and gracious throughout our stay, even late at night when I went downstairs to ask if they had hot decaf tea available. He was so kind and even bought me out hot water for the tea bags and I was able to get honey for my tea! He also granted our request for a late checkout for the next morning! My husband and I really appreciated that since it was already late at night and we had a long drive home the next day. Overall - excellent! We would come back.
Stayed 1 night in Feb 2023
Response from General Manager on Feb 16, 2023
Dear Arie, Thank you for acknowledging our outstanding service at the Staybridge Suites Wilmington - Brandywine Valley. We appreciate you letting us know our friendly and helpful team went over and above to ensure your requests were promptly handled. It was a pleasure having you as our guest, and we hope to see you again soon.Chris BryantGeneral Manager

6/10 Okay

Jason

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Worn out.
Old, worn out room, old worn towels, old carpet stains, yellowed crusty telephones. Friendly staff, but place needs a renovation stat.
Stayed 2 nights in Feb 2023
Response from General Manager on Feb 7, 2023
Dear Jason, Thank you for staying with us. We apologize for failing to provide a clean and comfortable room, which is what you should expect from us. Our housekeeping department has been alerted to your feedback and is committed to ensuring all procedures are being followed. We hope you will give us another opportunity to demonstrate our commitment to the outstanding accommodations and hospitality we are known for providing. Chris BryantGeneral Manager

10/10 Excellent

Keith

Stayed 1 night in Jan 2023
Response from General Manager on Feb 1, 2023
Dear Keith, We appreciate your wonderful feedback! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris BryantGeneral Manager

10/10 Excellent

Elizabeth, Parsonsburg

Stayed 1 night in Jan 2023
Response from General Manager on Nov 6, 2023
Dear Elizabeth, We appreciate your wonderful rating! We are devoted to providing outstanding service and are delighted we met your expectations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris BryantGeneral Manager

10/10 Excellent

Ana

Stayed 2 nights in Dec 2022
Response from General Manager on Jan 7, 2023
Dear Ana,We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Staybridge Suites Wilmington - Brandywine Valley look forward to your next visit.Chris Bryant,General Manager

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind, helpful and attentive to our needs. The hotel offers a full hot breakfast for their guests several days a week; the variety of choices was more than we expected and the eating/lounge area is so quaint and comfortable. It was a great experience at the right price. I will definitely stay here again!
Response from Chris Bryant General Manager on Jan 8, 2023
Dear Diana, Thank you for acknowledging our outstanding service at the Staybridge Suites Wilmington - Brandywine Valley. We appreciate you letting us know our friendly and helpful team went over and above to ensure your requests were promptly handled. We are also glad you enjoyed our delicious breakfast. It was a pleasure having you as our guest, and we hope to see you again soon.Chris BryantGeneral Manager

6/10 Okay

Susan

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff was lovely and tried to be helpful as possible, and room set up (a two-bedroom suite) was great for traveling with children and grandparents. BUT. Facility was not clean--vomit in the public bathroom on the first floor, halls and elevators unvacuumed, and weird stains on the floor and furniture of our room. Outside, there was dog poop all over--I appreciate that they allow pets, but providing a dog run or some specific area for pets to go to the bathroom would have helped.
Response from General Manager on Jan 1, 2023
Dear Susan, Thank you for evaluating your stay with us. We are glad to read your kind remarks about our caring associates and well-appointed suites. However, we are truly sorry for the cleanliness issues you came across in our common areas and your room. We have shared your comments with the appropriate members of our housekeeping team to take steps and ensure that procedures are being followed. We are grateful for your feedback and hope you will give us another chance to provide you with the refreshing experience you deserve. Chris Bryant,General Manager

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022
Response from General Manager on Jan 1, 2023
Dear Dana, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to the Staybridge Suites Wilmington - Brandywine Valley. Happy holidays.Chris Bryant,General Manager

10/10 Excellent

Stanley

Stayed 1 night in Dec 2022
Response from General Manager on Dec 31, 2022
Dear Stanley,We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Staybridge Suites Wilmington - Brandywine Valley look forward to your next visit. Happy Holidays!Chris Bryant,General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from General Manager on Jan 1, 2023
Dear Guest, Thank you so much for the perfect rating of your time at the Staybridge Suites Wilmington - Brandywine Valley. It is always a pleasure to know when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. We wish you a wonderful holiday season. Chris Bryant,General Manager

10/10 Excellent

Twanasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice, place was clean! The room was spacious and the amenities met my needs. I would stay again.
Stayed 3 nights in Dec 2022
Response from General Manager on Dec 13, 2022
Dear Twanasia,We appreciate your wonderful feedback. We are delighted to know we exceeded your expectations with our thoughtful hospitality and amenities as well as you rested well on our comfortable accommodations. We hope you will make Staybridge Suites Wilmington - Brandywine Valley your home away from home whenever you are in this area.Chris Bryant,General Manager

10/10 Excellent

Qi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2022
Response from General Manager on Jan 1, 2023
Dear Guest, We are pleased your experience was a fantastic one, and we want to thank you for your excellent rating. All of us at the Staybridge Suites Wilmington - Brandywine Valley look forward to your next visit.Chris Bryant,General Manager

10/10 Excellent

paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from General Manager on Jan 1, 2023
Dear Paula, Thank you for your fabulous rating and for letting us know your experience at the Staybridge Suites Wilmington - Brandywine Valley was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the future.Chris Bryant,General Manager

10/10 Excellent

Brandy Alexandria

Response from General Manager on Apr 29, 2023
Dear Ms. Alexandria, Thank you for rating your stay at Staybridge Suites Wilmington - Brandywine Valley. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Chris Bryant,General Manager

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Dec 2022
Response from General Manager on Dec 8, 2022
Dear Susan,Thank you for your nice rating and for letting us know that your stay at Staybridge Suites Wilmington - Brandywine Valley was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Chris Bryant,General Manager