Ratings based on 3,420 Verified Reviews

4.5 out of 5
89% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Other
by A verified traveler from Woonona 2517

Nice hotel on the beach central to entertainments.

Posted Feb 11, 2018
Pros: View in spite of dirty balcony.
Cons: Detail cleaning, loo-brush!
Location: Central.
All fine spoilt by dirty balcony. Room 1108 had food spilt on edge dirty windows grubby overall! There was a cigarette burn on viewing armchair (non smoking room)! Why no toilet brush, it's un Australian to leave others to clean our mess we are not Americans! Too Needy ----------------------------------------------------------------------------------------------------------------
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location and close to the beaches

Posted Jan 28, 2018
Ideal location situated at the end of Jetty Road, and right on the beach front. Close to all the shops, restaurants and local transport. Ideal base to go and see other sites. Hotel is amazing and staff extremely helpful.
Comment from Hotel Management
Feb 7, 2018 by Jamie N, Hotel Management
Dear Traveler, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. It is fantastic to read that you enjoyed our hotel and location on the beachfront and that our staff were extremely helpful. I will be sure to pass your comments along as we strive to provide a memorable experience for all our guests and love to hear when we have achieved that. Your feedback and support are valuable and we would welcome the opportunity of hosting you again. Warm regards, Jamie Nicholls General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Beach view hotel

Posted Jan 28, 2018
A pleasurable place to stay in Glenelg. Beach front, close to the shops and restaurants, walking distance to public transport (buses and trams). Housekeeping staff always made sure our bed was made. Thank you!
Comment from Hotel Management
Feb 7, 2018 by Jamie N, Hotel Management
Dear MG, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. It is great to read your comments and that you enjoyed your stay. We certainly are fortunate to be in a location right on the beachfront but still only a tram ride away from Adelaide City with the tram stop right on our doorstep. I will be sure to pass your feedback along to our housekeeping team as well. Your feedback and support are valuable and we would welcome the opportunity of hosting you again. Warm regards, Jamie Nicholls General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Toowoomba Qld

Excellent location

Posted Jan 25, 2018
Great place to relax during and after the Tour Down Under Cycle Race. Great location and and great base to explore all Adelaide has to offer.
Comment from Hotel Management
Feb 7, 2018 by Jamie N, Hotel Management
Dear Mark, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. It is great to read your comments on your recent stay during Tour Down Under. We are fortunate to be in a beachfront location but still close to all the wonderful places South Australia has to offer for our guests to explore. Your feedback and support are valuable and we would welcome the opportunity of hosting you again. Warm regards, Jamie Nicholls General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Anglevale SA

Wonderful place to relax with my little man.

Posted Jan 22, 2018
Quiet and clean room. One of the most comfortablest beds I’ve seeped in. So close to beach front and shops. Great food and service. Car park facilities were hassle free.
Comment from Hotel Management
Feb 7, 2018 by Jamie N, Hotel Management
Dear Merl, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. It is pleasing to read that you enjoyed your stay and were able to relax and have time with your little man. I agree we are fortunate to be in a location not only right on the beachfront but still close to many other attractions as well. What a wonderful photo of you little man enjoying some in room breakfast! Your feedback and support are valuable and we would welcome the opportunity of hosting you again. Warm regards, Jamie Nicholls General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Only place to stay

Posted Jan 21, 2018
Pros: Everything - pool was amazing. Location awesome views incredible
Cons: Rooms slightly small & clearer directions on booking as to how to enter the hotel from the backstreet
Location: Glenelg beach across the road, tram at the door, shops and restaurants all within a minutes walk. Great location.
Wow this hotel is amazing. Hard to find how to get into the hotel is the only bad thing I could say about this place but other than that the location is amazing you are literally in the best spot in Glenelg. Right from our arrival the staff were incredible, with help with our luggage from the very nice bellhop to the check in process. Room was quite small but was very clean and furnishings were lovely. Was so impressed by hotel I wanted to book a second night however the prices had doubled for that second night so we did not stay but if you do go make it for a couple of nights it was amazing.
Comment from Hotel Management
Feb 7, 2018 by Jamie N, Hotel Management
Dear Rebecca, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. It is wonderful to read your comments and I am most pleased that you enjoyed your stay with us and that our friendly and helpful staff were a highlight I will be sure to pass this along to our team. Thank your for your comment about including more information on how to access the hotel we will take this on board as we are always looking for ways we can help improve our guests experience. Your feedback and support are valuable and I do hope we have the opportunity to welcome you back in future. Warm regards, Jamie Nicholls General Manager
3 out of 5
Recommended
for Couples
by A verified traveler from Victoria

Overnight Stay

Posted Jan 21, 2018
Pros: Location
Cons: Check in process a little quicker
Decided to stay for a night as we had our wedding reception at the hotel many years ago. The location is great and overall the stay was nice just found the check in and check out process a little long compared to other hotels we have stayed at in Australia and around the world. The room was nice but it was a little dated and could do with a refresh, room was very clean and the view was of the beach and seaside was nice to wake up to.
Comment from Hotel Management
Feb 7, 2018 by Jamie N, Hotel Management
Dear Mike, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. I am pleased to read that you enjoyed your stay after attending a wedding and that our location was a highlight for you. I will be sure to pass your comments along to the Front Office manager about the length of your check in and out to see how we can improve on this for all our guests. We will also be completing the refurbishment of the rest of our rooms this coming winter which should help address some of your concerns. Your feedback and support are valuable and we would welcome the opportunity of hosting you again. Warm regards, Jamie Nicholls General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Close to all the action

Posted Jan 21, 2018
Pros: Clean, Friendly Staff... Quiet hotel. Great Facilities. Great Location.
Cons: I didn't have any major issues...
Location: Everything is close to this hotel from bars, cafes, and beaches. Great location for night outs or to go listen to a band.
A well placed hotel. Right in the heart of Glenelg beach and Moseley Square. I drove there but I hardly used the car as everything was walking distance. Also there is public transport right outside the hotel. Highly recommend the hotel as staff were very helpful. I had an issue with the air con, which was promptly looked at by the maintenance guy and it was fixed by the time I got back. Great service. I will return if I every visit again.
Comment from Hotel Management
Feb 7, 2018 by Jamie N, Hotel Management
Dear Arty, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. It is wonderful to read your comments on your recent stay with us and that our hotel, facilities and location ticked all the boxes for you. I will be sure to pass your comments along to our staff as we strive to provide an enjoyable experience for all our guests and love to hear when we have achieved that. If there is anything we are able to do to make your next stay as enjoyable please let us know. Your feedback and support are valuable and we would welcome the opportunity of hosting you again. Warm regards, Jamie Nicholls General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for us close to beach with great virws

Posted Jan 19, 2018
Great hotel right on the beach with glorious sunsets at Glenelg beach
Comment from Hotel Management
Feb 7, 2018 by Jamie N, Hotel Management
Dear Traveler, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. it is great to read that you enjoyed your stay with us and the wonderful sunsets and views of Glenelg beach were a highlight. Your feedback and support are valuable and we would welcome the opportunity of hosting you again. Warm regards, Jamie Nicholls General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Alice Springs

Posted Jan 17, 2018
Great first impression from friendly and helpful concierge also there was a delay in the booking that was made and hotel being able to see it but staff very patient and helpful to get it sorted
Comment from Hotel Management
Jan 29, 2018 by Jamie N, Hotel Management
Dear Traveler, Thank you for taking the time to complete our survey regarding your recent experience at Stamford Grand Adelaide. We rely on your feedback to identify our guests' expectations, areas of improvement and reward outstanding staff. It is fantastic to read that you had a great first impression with our concierge and then our front office staff being able to get your booking sorted for you as well. I will be sure to pass your comments along to them. Your feedback and support are valuable and we would welcome the opportunity of hosting you again. Warm regards, Jamie Nicholls General Manager