Noisy hotel not for light sleepers
Posted Sep 19, 2015
This hotel is between two busy roads. The side that faces Rt 9W is not very loud, but there is a tremendous amount of road noise on the I-87 side. This is a major trucking route and it has truck traffic all night. There is no soundproofing on that side, so you will hear every single truck go past. I put in earplugs and could still hear them.
The staff was disinterested at best, rude at worst. The night guy is useless, barely awake. He was obviously playing a game on the computer and barely looked up at me when talking. Nobody seemed to care that I couldn't sleep.
After 2 nights, I finally got a room on the 9W side and was able to sleep. Oddly, housekeeping didn't make the bed. Not sure why. But the room seemed clean.
I would not recommend this hotel to anyone unless you really need to stay in Glenmont. But really why would you?
Comment from Hotel Management
Oct 12, 2015 by Jerry, Hotel Management
Matt, Thank you for your suggestions and feedback. The night audit person was reprimanded for not being attentive to your situation. Due to being sold out 4 nights per week we could not move you until a room became available after your second day.