Ratings based on 32 Verified Reviews

4.0 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, Virginia

Quiet and comfortable

Posted Jan 16, 2017
Pros: Was especially impressed by the woman running the breakfast area. She was very accommodating and available to me any breakfast need.
Cons: Nothing. Perhaps breakfast hours could be extended somewhat.
Location: No comment
Hotel and staff were more than adequate and helpful. The room was clean and the staff available to help and be responsible to any request. Very accommodating. A note about the breakfast: The hostess was excellent and added to the morning.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Our stay

Posted Nov 8, 2016
Location: Good location for visiting the Albany area
Nice place, they missed cleaning our room one day.
5 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Great place to stay south of Albany

Posted Aug 21, 2016
Pros: Location, size of the rooms
Cons: If the driveway could be changed for southern turn ins that would be a plus
Location: Johnny B's Diner just a little south of Comfort Inn is a wonderful diner. Albany is north of Glenmont which holds a lot of history
We stayed in a two queen beds room and it was HUGE!!! Very clean both in bath and living area. Has microwave in additional to refrigerator, plus for those who need to do laundry there are facilities. Since we have family living in the area, I know we'll be going back. FAR better from the other "inn" that is a little ways from there. Prices are equivalent, but this place surpasses all the way around
5 out of 5
Recommended
for Everyone
by A verified traveler from Ny ny

Nice close to the event I hosted.

Posted Apr 24, 2016
I liked how close it was to the event I attended. It felt great to have a nice quiet , clean and comfortable room to relax and put my feet up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfectly suited our needs

Posted Mar 28, 2016
We just needed a getaway - nothing fancy and comfort inn had everything we needed The bed was comfy - not too soft. The room was adequate for our needs but the drapes were only decorative ( or at least we could not see how they could be drawn) and the curtain was fairly sheer Pool was perfect for me. If you are looking to swim laps or dive it cannot accommodate - but I walked laps. The hot tub was enjoyable Another couple there had a young daughter and a baby and they all seemed to enjoy them too Staff were accommodating though j learned a bit more than I needed to about things going on with the BF attendant's life
2 out of 5
by A verified traveler from Orlando, FL

Noisy hotel not for light sleepers

Posted Sep 19, 2015
Pros: Location. That's it.
Cons: Soundproof the rooms that face I-87. Hire a night guy who has some idea what his job is. Train your staff to be polite and helpful.
Location: This hotel is in Glenmont, NY. There is nothing in Glenmont. The best thing to do here is to leave Glenmont.
This hotel is between two busy roads. The side that faces Rt 9W is not very loud, but there is a tremendous amount of road noise on the I-87 side. This is a major trucking route and it has truck traffic all night. There is no soundproofing on that side, so you will hear every single truck go past. I put in earplugs and could still hear them. The staff was disinterested at best, rude at worst. The night guy is useless, barely awake. He was obviously playing a game on the computer and barely looked up at me when talking. Nobody seemed to care that I couldn't sleep. After 2 nights, I finally got a room on the 9W side and was able to sleep. Oddly, housekeeping didn't make the bed. Not sure why. But the room seemed clean. I would not recommend this hotel to anyone unless you really need to stay in Glenmont. But really why would you?
Comment from Hotel Management
Oct 12, 2015 by Jerry, Hotel Management
Matt, Thank you for your suggestions and feedback. The night audit person was reprimanded for not being attentive to your situation. Due to being sold out 4 nights per week we could not move you until a room became available after your second day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Newly remodeled and very friendly staff. Nothing more to add
Comment from Hotel Management
Aug 31, 2015 by Jerry, Hotel Management
Anonymous: Thank you for taking time to post a review on Expedia. We thank you for your comments and will share them with our staff. Next time you are in the area, please stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

clean and comfortable

Posted Aug 17, 2015
Pros: spacious clean rooms
This hotel does not have a speck of dust. Rooms are very spacious, clean and comfortable.
Comment from Hotel Management
Aug 25, 2015 by Jerry, Hotel Management
Thank you for posting your review through Expedia regarding your recent stay at the Comfort Inn Glenmont, NY. I will be sure to share your comments with our team and congratulate them on a job well done. We are about 3 miles from the Times Union Center and Palace Theatre which hosts great concerts. Please visit us again soon. Comfort Inn Albany-Glenmont
4 out of 5
Recommended
for Everyone
by A verified traveler from Brooklyn, NY

very nice stay

Posted Jul 27, 2015
Pros: staff, breakfast, cleanliness.
Cons: the outside decor.
Location: visit the state capital and other historical locations and landmarks, shop, dine, etc
this hotel was very nice for a family weekend getaway. hotel staff at check in was very nice and friendly. room was very clean and nice. breakfast was enjoyable. the service lady for breakfast was very friendly and helpful. pool was nice.
Comment from Hotel Management
Jul 29, 2015 by Jerry, Hotel Management
Neequa, Thank you for your comments and posting a review on Expedia. We welcome your feedback and look forward to your next visit to Albany, NY. Safe Travels
5 out of 5
Recommended
for Everyone
by A verified traveler

Comfort Inn in Glemont Deserves It's Name

Posted Jul 27, 2015
Excellent location. Close to Albany and all events. Terrific staff - caring and attentive. Clean and nicely appointed rooms. Excellent breakfast. We would DEFINITELY stay here again.
Comment from Hotel Management
Jul 29, 2015 by Jerry, Hotel Management
Anonymous, Thank you for taking time to write a review on Expedia about the Comfort Inn Albany-Glenmont. We appreciate your feedback and look forward to your return. Next time in Albany, NY try a cruise luncheon on the Dutch Apple or take in a concert at the Times Union Center. Safe Travels, Jerry White DOS Comfort Inn Albany-Glenmont