Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by Keith

Posted Oct 20, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by Jerry White, Hotel Management
Keith, Thank you completing an on line survey and sharing your experience regarding your recent stay. We appreciate your business and look forward to hosting you soon. Safe Travels, Jerry White Comfort Inn Albany, NY
4 out of 5
Recommended
for Families
by A verified traveler

Comfortable one night stay

Posted Oct 16, 2015 on Hotels
A nice hotel to stay. Room is clean. Breakfast has many options, including hot chocolate. Service is awesome. We made the reservation online where we left a message saying a crib might be needed. And they put it in our room before we arrived. That was very helpful. Thanks. I highly recommend this hotel for your stay.
Comment from Hotel Management
Dec 26, 2015 by Jerry White, Hotel Management
Dear Anonymous, Thank you for taking time to complete an on line survey and sharing your experience during your recent stay at the Comfort Inn Glenmont. We appreciate your feedback and will share your comments with our staff. Please come back and visit us soon. Best Regards, Jerry White DOS Comfort Inn Albany-Glenmont NY
Comment from Hotel Management
Dec 19, 2015 by Jerry White, Hotel Management
Dear Anonymous, Thank you for posting your review on line regarding your recent visit to the Comfort Inn Glenmont, NY. We appreciate your business and look forward to your return. Safe Travels, Jerry White Comfort Inn Albany-Glenmont
Comment from Hotel Management
Dec 19, 2015 by Jerry White, Hotel Management
Dear Verified Traveler, Thank you for your valuable feedback regarding your recent visit at the Comfort Inn Glenmont, NY. I will share your comments with our staff and encourage them to continue their best effort every day. Safe Travels, Jerry White Comfort Inn Albany-Glenmont, NY
3 out of 5
Recommended
for Couples
by John from Upstate NY

Little help from night staff

Posted Oct 13, 2015 on Hotels
Very unhappy with the overnight service 1am to be specific. Room 203 had at least a dozen teens with adults in it yelling, running in halls, slamming door over n over again. Complained at 8:30 pm as well as calling desk at 1am...no help from staff. Never to recommend anyone stay due to the service :-(
Comment from Hotel Management
Dec 19, 2015 by Jerry White, Hotel Management
Dear John, Thank you for completing an on line survey during your recent stay at the Comfort Inn Glenmont, NY. Occasionally there are guests who do not comply with our policy of quiet time after 10:00pm policy. Our staff makes calls to rooms and makes personal visits to enforce quiet hour. Unfortunately, some guests attitude is they pay for the room they can do what they want. We apologize for any inconvenience and hope to see you again. Safe Travels to you and your family Jerry White Comfort Inn Glenmont
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 13, 2015 on Hotels
Comment from Hotel Management
Dec 19, 2015 by Jerry White, Hotel Management
Dear Anonymous, Thank you for your feedback during your recent visit to the Comfort Inn Glenmont, NY. We appreciate your business and look forward to hosting you again soon. Safe Travels, Jerry White Comfort Inn Glenmont, NY
4 out of 5
Recommended
for Getaway With Friends
by Mary Ruth

Posted Sep 22, 2015 on Hotels
Comment from Hotel Management
Nov 28, 2015 by Jerry White, Hotel Management
Mary, Thank you for staying with us and sharing your feedback regarding your recent visit to the Comfort Inn Glenmont, NY. We look forward to hosting you again soon.
Comment from Hotel Management
Nov 28, 2015 by Jerry White, Hotel Management
Mary Ruth, Thank you for completing an online survey and sharing your feedback regarding your recent visit to the Comfort Inn Glenmont. We appreciate your business and look forward to your return. Safe Travels, Jerry White Comfort Inn Glenmont, NY
2 out of 5
by A verified traveler from Orlando, FL

Noisy hotel not for light sleepers

Posted Sep 19, 2015
Pros: Location. That's it.
Cons: Soundproof the rooms that face I-87. Hire a night guy who has some idea what his job is. Train your staff to be polite and helpful.
Location: This hotel is in Glenmont, NY. There is nothing in Glenmont. The best thing to do here is to leave Glenmont.
This hotel is between two busy roads. The side that faces Rt 9W is not very loud, but there is a tremendous amount of road noise on the I-87 side. This is a major trucking route and it has truck traffic all night. There is no soundproofing on that side, so you will hear every single truck go past. I put in earplugs and could still hear them. The staff was disinterested at best, rude at worst. The night guy is useless, barely awake. He was obviously playing a game on the computer and barely looked up at me when talking. Nobody seemed to care that I couldn't sleep. After 2 nights, I finally got a room on the 9W side and was able to sleep. Oddly, housekeeping didn't make the bed. Not sure why. But the room seemed clean. I would not recommend this hotel to anyone unless you really need to stay in Glenmont. But really why would you?
Comment from Hotel Management
Oct 12, 2015 by Jerry, Hotel Management
Matt, Thank you for your suggestions and feedback. The night audit person was reprimanded for not being attentive to your situation. Due to being sold out 4 nights per week we could not move you until a room became available after your second day.
Comment from Hotel Management
Oct 12, 2015 by Jerry, Hotel Management
Matt, Thank you for your suggestions and feedback. The night audit person was reprimanded for not being attentive to your situation. Due to being sold out 4 nights per week we could not move you until a room became available after your second day.
Comment from Hotel Management
Oct 12, 2015 by Jerry, Hotel Management
Matt, Thank you for your suggestions and feedback. The night audit person was reprimanded for not being attentive to your situation. Due to being sold out 4 nights per week we could not move you until a room became available after your second day.
4 out of 5
Recommended
for Couples
by A verified traveler

Comfort at the Comfort Inn

Posted Sep 3, 2015 on Hotels
We we in town visiting family and just needed a hotel for one night. This hotel proved to be just right for our stay. Upon arrival we were greeted with a warm friendly smile from the woman at the front desk. She assisted us very quickly and took the time to explain the benefits and amenities of the hotel. The hotel front lobby area was clean, neat and updated. We got to our room and it too was very clean and surprisingly updated. The room had modern amenities, including a flat screen TV with TONS of channels to choose from and the AC worked quite well. The bathroom was also clean although slightly older but nothing we couldn't live with. My one complaint was the amount of towels they provide you in the room (we didn't ask for anymore, although I'm sure they would've provided them) was literally 2 per person. Tough for a woman who has to wash her hair, LOL. We did partake in breakfast the next morning which was bountiful. Eggs (powered but what do you really expect), sausage, muffins, danish, cereal and FRESH waffles! Great! Two different kinds, blueberry and plain. Plus fresh fruit and yogurt, coffee, tea and juice. It was way more than the typical continental breakfast of stale danish and old coffee. Great perk! All in all for a quick getaway and a layover hotel stay this was perfect and i'd definitely stay here again.
Comment from Hotel Management
Nov 7, 2015 by Jerry White, Hotel Management
Dear Anonymous, Thank you for your kind comments regarding your last visit to the Comfort Inn Albany-Glenmont. We appreciate your business and I have shared your experience with the entire staff. Please stop back again and enjoy our new restaurant Pienza's or take a cruise down the Hudson on the Dutch Apple. We hope to see you back soon. Jerry Comfort Inn Albany-Glenmont, NY
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 27, 2015
Newly remodeled and very friendly staff. Nothing more to add
Comment from Hotel Management
Aug 31, 2015 by Jerry, Hotel Management
Anonymous: Thank you for taking time to post a review on Expedia. We thank you for your comments and will share them with our staff. Next time you are in the area, please stay with us again.
4 out of 5
Recommended
for Families
by Bruno from Quebec

Posted Aug 20, 2015 on Hotels
De passage pour 1 nuit. Très propre, très bon service.
Comment from Hotel Management
Oct 31, 2015 by Jerry White, Hotel Management
Bruno, Thank you for completing a survey and giving us your feedback during your recent visit at the Comfort Inn Glenmont. We appreciate your business and look forward to your return. Safe Travels, Comfort Inn Albany-Glenmont
Comment from Hotel Management
Oct 24, 2015 by Jerry White, Hotel Management
Bruno, Thank you for your comments posted on Expedia regarding your recent visit at the Comfort Inn Glenmont, NY. We appreciate your business and look forward to welcoming you back again. Safe Travels, Comfort Inn Albany-Glenmont
2 out of 5
Recommended
for Families
by Cheri A. from Cranberry Twp.

Posted Aug 19, 2015 on Hotels
The hotel was clean. Our room was clean, but smelled of old cigarette smoke. When we turned on the air conditioner it gave off a mildew smell. The staff was very friendly.
Comment from Hotel Management
Oct 24, 2015 by Jerry White, Hotel Management
Cheri, Thank you for posting a review on Expedia regarding your recent visit. I will be sure to follow up on the various odors through the air conditioner unit. We are glad you enjoyed the remainder of your stay and hope to see you back again soon. Safe Travels, Comfort Inn Glenmont, NY