Bar (on property)

Reviews of ibis Styles Orange

4 out of 5
ibis Styles Orange
146 Bathurst Road, Orange, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 169 out of 585 reviews" "
Rating 8 - Good. 289 out of 585 reviews" "
Rating 6 - Okay. 90 out of 585 reviews" "
Rating 4 - Poor. 23 out of 585 reviews" "
Rating 2 - Terrible. 14 out of 585 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No cutlery at all in room or crockery.Fridge not stocked except for small milk.Very clean.
Stayed 1 night in Dec 2023

8/10 Good

wayne

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Therese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean but very noisy
Stayed 1 night in Jul 2023

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was not comfortable
Stayed 1 night in Jul 2023

6/10 Okay

Tommy

Traveled with partner
Liked: Cleanliness, staff & service
Easy access and parking convenient. Quiet and close to town. Noisy airconditioner, bathroom had no heating (quite cold in the evening and morning).
Stayed 3 nights in Jun 2023

4/10 Poor

Colin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Won’t stay again!!
Room very basic and in need of refurbishment considering what they charge for a room, wouldn’t hurt to have a biscuit in the room. I had a disturbed night with apartment above mine partying in to the early hours and no after hours number to make a complaint.
Stayed 1 night in Apr 2023
Response from Mitchell Brearley on Apr 30, 2023
Hi. I'm sorry you had a bad experience with us. We are currently renovating the rooms but myself and Scott are renovating them by ourselves. We have renovated 12 rooms thus far, but we are renovating all 50. We also do have an after hours general manager on site at all times. If you call the ibis number, it gets directed through to him and he can assist with any issues you may have. Once again sorry, but we are working on it.Kind regards, Mitchell Brearley General Manager.

10/10 Excellent

Tommy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. Staff were friendly and helpfull.
Stayed 2 nights in Mar 2023
Response from General Manager Mitchell. on May 5, 2023
We appreciate your great feedback and look forward to welcoming you back to Ibis Styles Orange.

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from General Manager Mitchell. on May 5, 2023
Thank you for taking the time to provide your valuable feedback, we appreciate it. Please do let us know how we can improve.

8/10 Good

Karen, Coogee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2023

8/10 Good

Kerry

Stayed 1 night in Jan 2023

8/10 Good

Theresa

Stayed 3 nights in Dec 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Martina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value motel in expensive Orange accomodation market.
Stayed 2 nights in Oct 2022

8/10 Good

Hyuk Do

Stayed 1 night in Oct 2022

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of room service food was amazing. The room was very clean and the bed was very comfortable.
Stayed 1 night in Oct 2022
Response from General Manager Mitchell. on Oct 10, 2022
Thankyou for your lovely review, see you again!

4/10 Poor

Yogesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not visiting again.
We had to wait 20 mins after check-in time. The room was not ready by 2 pm. The room was full of a chemical/bleach smell when we got to the room and it was smelling for the full day. Not a pleasant/welcoming feeling to the room. Few mosquitos were present in the room. No onsite facilities such as breakfast, lunch, dinner, drinks etc. Airconditioner was not working well, and didn't have a good sleep during cold winter. Was not worth what we paid for; will not visit again. Overall very disappointed; was expecting better from ibis. The staff was friendly.
Stayed 1 night in Sep 2022
Response from General Manager Mitchell. on Oct 10, 2022
Hi, thankyou for leaving your valid review. I'm sorry that your experience was unpleasant. Unfortunately we are going through a staffing issue where we can't get enough cleaners so rooms are taking a little longer to be ready as we are busy and there having to do more cleans. We also have had too temporarily close the restaurant for breakfast and dinner as we don't have the required staff to run it, We still do provide a cooked room service for dinner though. Hope we can see you again in the future and you have a better experience and our facilities are fully operational again.

8/10 Good

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, property conditions & facilities
Lovely big, spotlessly clean room. Very comfortable.
Stayed 1 night in Sep 2022
Response from General Manager Mitchell. on Oct 10, 2022
Thankyou for your review and hope to see you again :)

6/10 Okay

Chris

Stayed 1 night in Sep 2022

8/10 Good

Colin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately restaurant not open although room service was prompt and good food.
Stayed 1 night in Aug 2022
Response from General Manager Mitchell. on Oct 10, 2022
We are currently looking at re opening the restaurant in the near future. Hope to see you again.

8/10 Good

Charbel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jun 2022

10/10 Excellent

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The reception staff were very friendly and nice. Comfortable beds and pillows. Would definitely recommend
Stayed 1 night in Jun 2022

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Wayne

Stayed 1 night in May 2022

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Philip

Traveled with partner
Disliked: Amenities, property conditions & facilities
Over priced old small roomed
Stayed 1 night in May 2022

8/10 Good

Helen

Stayed 1 night in Apr 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

6/10 Okay

Neil

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the fact that even though it fronted the highway it was quiet. We don't live in town and had no trouble with noise at all. The bed was the best bed in a motel, ever!!! Very comfortable. Thanks, will make sure this is where we stay when we return to Orange👍👍
Stayed 1 night in Apr 2022

8/10 Good

Anastase

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfortable. Great shower water pressure. Overall very satisfied with the stay.
Stayed 6 nights in Apr 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Basic
Very basic room for the cost. Older. Lacked milk for a coffee and tea spoons. Glad we didn't have to spend much time in the room.
Stayed 2 nights in Mar 2022

8/10 Good

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th room was fairly clean and hygienic. The dining options were great.
Stayed 1 night in Mar 2022

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aircon was broken. Offered a discount and a fan. Eventually a young bloke delivered a 12 dollar Kmart fan that he complained about having to go buy for us. We got the bill and there was no discount! Full price for a room with no aircon in February in the central west of NSW! There was mould in the shower and they broke my iPhone charger when they made the bed.
Stayed 2 nights in Feb 2022

6/10 Okay

Andrea

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Good place for a bed to stay. Comfortable beds and clean bathrooms. Had a bit of a strong pine smell which set off my allergies. Would have liked a microwave in a room made for families to stay.
Stayed 2 nights in Jan 2022

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2022

8/10 Good

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staff
Lovely staff, large and clean rooms, great pub around the corner
Stayed 1 night in Jan 2022

8/10 Good

Callum

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was absolutely excellent. The food was delicious - well above what you could expect from a hotel! Highly recommended
Stayed 1 night in Dec 2021
Response from Beth on Dec 14, 2021
Thank you Callum! We really appreciate the feedback as we have just changed ownership of the Hotel. Beth, Ibis Styles Orange.

10/10 Excellent

Chris

Stayed 3 nights in Nov 2021

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Sep 2021

8/10 Good

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The relief manager was very welcoming. Rooms not quite up to the standard we have previously experienced at other Ibis Styles accommodation, but still clean and comfortable. Could have done with an electric blanket but it was a particularly cold night.
Stayed 1 night in Jul 2021

2/10 Terrible

Prasanth

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
Response from Ibis Orange on Jun 27, 2021
This guest did not arrive for his stay and did not answer my calls to find out if he was coming. i kept his room available for him even though we were booked out. he was charged one night fee for not showing up. he then called me asking for his money back as he was too busy to answer my calls or ring me to tell me he wasnt coming.

10/10 Excellent

Dennice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A do again!
Easy, clean, great stay. A do again!
Stayed 1 night in Jun 2021
Response from Ibis Orange on Jun 29, 2021
Thanks Dennice. We are glad you enjoyed your stay!

8/10 Good

Verified traveler

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The Light in the corridor just outside our room was not working. One light over the vanity was not working. The bathroom light took some time to brighten up and flashing.
Stayed 1 night in Jun 2021
Response from Ibis Orange on Jun 29, 2021
Thanks for letting us know. We will get right onto fixing those up.

8/10 Good

Graeme

Business traveler
Leaking shower that could not be fixed over a four night stay a very annoying noise at night. Also dinning room not open another disappointment
Stayed 4 nights in Jun 2021
Response from Ibis Orange on Jun 29, 2021
Thanks for your feedback Graeme. We will get onto it ASAP

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, roomy, good location
Stayed 1 night in Jun 2021
Response from Ibis Orange on Jun 29, 2021
Glad you enjoyed your stay!

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Ibis Orange on Jun 29, 2021
Thanks for your feedback

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021
Response from Ibis Orange on Jun 29, 2021
Thanks for your feedback

10/10 Excellent

Rachel

Stayed 2 nights in May 2021
Response from Ibis Orange on Jun 29, 2021
Thanks for your feedback