"On this occasion there was an administration error and the hotel rebooked us into a more expensive high end resort hotel to compensate us. This was completely hassle free and was very much appreciated. They carried all the costs. Nice!
I have stayed in this hotel previously and it is a good quality, clean, safe hotel which is near by some excellent restaurants in Umhlanga Rocks. They obviously care about customer experience. "
A verified traveler stayed at Protea Hotel by Marriott Durban Umhlanga
"Very nice stay at Blue Waters. The view was great. Just a couple of negatives. There was a puddle of water in my bathroom next to the toilet when I returned in the afternoon. One of my towels had blue stains all over it. But overall it was a nice comfortable stay. Clean room and very comfortable bed with much needed AC. Again, the view was the absolute best. Oh and the breakfast in the more was well prepared and very delicious. The staff absolute top notch, a 10/10. "
A verified traveler stayed at The Blue Waters Hotel
"Had a great stay. The bile and the other staff are always so helpful which is why we bring our tours here every year. They helped with restaurant choices, rooming changes and even a van to the airport one time. And, um, THEY'RE ACROSS THE STREET FROM THE BEACH! "