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"I stayed here after nearly all flights out of Chicago were canceled, so I'm sure it was an unexpectedly busy night. But everyone at the hotel--front desk, maintenance, and shuttle drivers--was patient, kind, and helpful. It made a frustrating day and night much easier to handle."

"Front desk was very friendly and professional, they made us feel welcome. The cookies were great! Transporation was provided to and from the airport, which we really appreciated."

"Rooms clean and the staff was so nice and accommodating "

"Staff was friendly "

"Very clean, and great customer service "

"nothing to say about it. was very lovely "

"Great stay"

"The amenities was adequately convenient and suitable, the concern I have as a guest is that I had to deposit $100 to complete the booking, an extra charge on the booking platform, hotels.com was to adequately take care of that as a risk premium. Kindly take note and ensure prompt refund. "

"The room was very clean. The bed was comfortable and staff were all friendly. There wasn't any free coffee station in the lobby bc they only have a coffee shop where you have to pay for it, that's the only downside. Everything else was fantastic."