Ratings based on 500 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted Feb 12, 2018
Ok The front lady was not ok, she look taller or upset don’t know and not helpful on the question that I ask
for Everyoneby A verified traveler from Salt Lake City
Helpful staffPosted Feb 2, 2018
When we arrived our hotel room had a cigarette smell. Upon telling the staff they immediately moved us into the only room not booked for the night. The room was clean and tidy, and I nice place to stay. The entry of the hotel and pool area are dated, but the rooms appear to either be more well kept or recently renovated. Would stay here again.
for Everyoneby A verified traveler from Michigan
Courteous and friendly staff.Posted Dec 3, 2017
All staff was very friendly but we especially joined our interaction with Alice at the front desk.
for Everyoneby A verified traveler from Colorado
Great place for the familyPosted Nov 26, 2017
I recently booked 3 double rooms for a memorable Thanksgiving getaway for my family. I love this hotel for the included hot breakfast, reasonable price, and the fact that it is set away from the noise of the Hot Springs and downtown and still within walking distance. We have stayed at this hotel at least 4 other times. My grandchildren love the morning waffles and the evening cookies. This visit we noticed two things that were not great. The pool didn’t look clean and had a gold water color and my daughter couldn’t sleep because the headboard in her room made too much noise whenever she moved. Other than those things, we had a fabulous time and thank you to the staff for putting up with ou game night antics in the lobby.
for Everyoneby A verified traveler from colorado
Nice hotelPosted Nov 26, 2017
Good stay in the hotel Nice service and comfortable with bed in room.
for Everyoneby A verified traveler from 285 ellsworth street
Nice and clean . Close to hot springsPosted Nov 25, 2017
We really enjoyed stay there. Staff was nice and breakfast was great.
by A verified traveler
Not very well keptPosted Nov 22, 2017
Management very nice and helpful but structure run down
for Everyoneby A verified traveler from longmont, co
Nice hotel close to everythingPosted Nov 19, 2017
It's been a great time, nice hotel and views. The room was clean and we had a suite. It is big and comfortable.
by A verified traveler
Posted Nov 14, 2017 on Hotels
Posted Nov 6, 2017 on Hotels