Ratings based on 500 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2018
Ok The front lady was not ok, she look taller or upset don’t know and not helpful on the question that I ask
4 out of 5
Recommended
for Everyone
by A verified traveler from Salt Lake City

Helpful staff

Posted Feb 2, 2018
When we arrived our hotel room had a cigarette smell. Upon telling the staff they immediately moved us into the only room not booked for the night. The room was clean and tidy, and I nice place to stay. The entry of the hotel and pool area are dated, but the rooms appear to either be more well kept or recently renovated. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Courteous and friendly staff.

Posted Dec 3, 2017
All staff was very friendly but we especially joined our interaction with Alice at the front desk.
5 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great place for the family

Posted Nov 26, 2017
I recently booked 3 double rooms for a memorable Thanksgiving getaway for my family. I love this hotel for the included hot breakfast, reasonable price, and the fact that it is set away from the noise of the Hot Springs and downtown and still within walking distance. We have stayed at this hotel at least 4 other times. My grandchildren love the morning waffles and the evening cookies. This visit we noticed two things that were not great. The pool didn’t look clean and had a gold water color and my daughter couldn’t sleep because the headboard in her room made too much noise whenever she moved. Other than those things, we had a fabulous time and thank you to the staff for putting up with ou game night antics in the lobby.
4 out of 5
Recommended
for Everyone
by A verified traveler from colorado

Nice hotel

Posted Nov 26, 2017
Good stay in the hotel Nice service and comfortable with bed in room.
5 out of 5
Recommended
for Everyone
by A verified traveler from 285 ellsworth street

Nice and clean . Close to hot springs

Posted Nov 25, 2017
We really enjoyed stay there. Staff was nice and breakfast was great.
3 out of 5
by A verified traveler

Not very well kept

Posted Nov 22, 2017
Management very nice and helpful but structure run down
5 out of 5
Recommended
for Everyone
by A verified traveler from longmont, co

Nice hotel close to everything

Posted Nov 19, 2017
It's been a great time, nice hotel and views. The room was clean and we had a suite. It is big and comfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 14, 2017 on Hotels
5 out of 5
by Teresa

This traveler left a rating score only Posted Nov 6, 2017 on Hotels