Ratings based on 395 Verified Reviews

3.7 out of 5
65% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Anglia

Random ever night stay

Posted Oct 18, 2017
We decided to stay a little longer in Gloucestershire so looked on line and this came up, place looked appealing so did the price so it was booked. What a great find great price and very peaceful. Would definitely stay here again. Breakfast was very good to.
2 out of 5
by A verified traveler from northampton

Posted Sep 3, 2017
Mould on the ceiling in the bathroom, uncomfortable bed Food below par
1 out of 5
by A verified traveler from North Wales

Definitely NOT 4*

Posted Aug 31, 2017
Staff & management are fantastic, considering the awful hotel they have to deal with. Rooms- very outdated, worn & not nice to look at. No A/C- provided fans- but covered in dust- which sprayed dust all over the room. Pool is like a very old leisure centre. No wonder they took the official pictures at night. Lobby & restaurant has been updated. Restaurant and food are exceptional. Owners should put some money into a major referb.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gloucester

The best!

Posted Aug 31, 2017
Very relaxing, friendly staff, clean & modern hotel. Would recommend this to anyone!!
2 out of 5
by A verified traveler

Could have been so much better

Posted Aug 26, 2017
Could have been so much better. Room was dated and bathroom poor. Shower leaked continuously.
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel within driving distance of Gloucester

Posted Aug 21, 2017
Pros: Modern condition of hotel with excellent health facilities.
Location: Located within driving distance of Gloucester town centre and has local golf range and ski slope.
Excellent hotel with very good cleanliness, food and amenities.
1 out of 5
by A verified traveler

Posted Jul 23, 2017 on Hotels
Nice staff but the room was awful, boiling hot, no air and the fan provided was caked in dust so we had to turn it off. Bed very uncomfortable Shower ran intermittent hot and cold water Dreadful place and I would not recommend or EVER return
4 out of 5
by Dulon

Pleasant stay.

Posted Jul 15, 2017 on Hotels
One night stay for business. Good hotel, great staff. Made use of the gym, which was a very good standard for a hotel. Comfortable beds and a great nights sleep.
3 out of 5
by A verified traveler from gooucester

Hallmark hotel Gloucester

Posted Jul 13, 2017
Lovely staff and the bed was lovely and comfy, the spa was not much of a spa there was kids running everywhere and in and out of the sauna and steam room, the cutlery in the rooms were filthy and still contained someone else's tea from the previous stay. Not a nice area.
3 out of 5
by karen

Indoor pool best feature

Posted Jul 11, 2017 on Hotels
It was an overnight stop to be at a meeting early next morning I in Gloucester. Location good. Hotel was tired looking in need of new decor. The food was ok not the best . The best feature was the indoor pool. It was fine for overnight stay.