Interior

Reviews of The Mousetrap Inn

3 out of 5
The Mousetrap Inn
Lansdowne, Cheltenham, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 250 out of 590 reviews" "
Rating 8 - Good. 243 out of 590 reviews" "
Rating 6 - Okay. 68 out of 590 reviews" "
Rating 4 - Poor. 20 out of 590 reviews" "
Rating 2 - Terrible. 9 out of 590 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

jane

Stayed 1 night in Dec 2023

4/10 Poor

Carol

Disliked: Property conditions & facilities, room comfort
Very disappointed
Internet was poor. Room very small and in need of refurbishment. Breakfast was cold and over cooked.
Stayed 1 night in Dec 2023

4/10 Poor

John

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Avoid the annex
The room we were allocated was in the annex and was nothing like the room advertised. Very tired, awful bathroom as in poor shower and very small. Decor was very tired and carpet old. The place looked a tip and for the money paid was definitely not worth it.
Stayed 1 night in Dec 2023

2/10 Terrible

Stephen

Traveled with partner
Disliked: Amenities, property conditions & facilities
Breakfast
Stayed 2 nights in Nov 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
didn't get to sample the food due to a fire in the kitchen some weeks before , staff and everything else was fine.
Stayed 2 nights in Sep 2023

2/10 Terrible

John

Traveled with partner
Disliked: Staff & service
Shortly before our stay, we received a notice from Mousetrap saying that their kitchen had caught fire and that they would not be able to have guests. This was out of their control and we understand. However, we still haven’t received a refund for what we paid and Expedia is telling us Mousetrap is declining to issue the refund for the stay that we weren’t able to take because of their fire.
Stayed 1 night in Aug 2023

8/10 Good

Wendy

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Very friendly helpful service. Comfortable bedrooms with a fan already provided for our hot weather stay.Very clean with plenty of towels, shampoo etc. No tea/coffee facilities in the rooms, although the very pleasant lady in reception/bar offered tea and coffee while the bar was open. She wasn’t there in the morning however and unfortunately a fire a few weeks earlier meant the kitchen was out of action so we had to walk to a different location for breakfast, where there was only one chef on duty. Service was very slow, although we did get tea and coffee quite quickly. The poached eggs in the eggs royale were hard, not the fault of the Mousetrap, so a bit disappointing. When the Mousetrap’s kitchen is up and running v again we would happily stay again.
Stayed 1 night in Sep 2023

8/10 Good

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel needed updating but the host was fantastic and very welcoming and was always on hand to help . I would go back again because of host and accessibility to bourton
Stayed 1 night in Sep 2023

10/10 Excellent

Claire

Stayed 1 night in Sep 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The mousetrap.
We had an enjoyable visit and the staff were very friendly. The room lacked small amenities but it was clean and tidy. The breakfast was very tasty and hot.
Stayed 1 night in Jun 2023

10/10 Excellent

Carmella

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very cute little room. Staff was friendly and helpful
Stayed 1 night in Jun 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Ken

Stayed 1 night in May 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome time there! Curtis and Alex were the best! Tight fit, but clean and all necessary items were there. We had one issue with hot water. Breakfast was great every morning and ended with Great drinks at night. Will definitely stay there again.
Stayed 4 nights in May 2023

10/10 Excellent

Emma

Stayed 2 nights in Apr 2023

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little property, easily walkable to the town, great restaurant. The rooms are small but tidy and super comfortable. BEST shower! Great parking on site. restaurant was amazing - Seabass made to perfection!

10/10 Excellent

Jane

Stayed 1 night in Mar 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely and friendly place and only a short walk to Bourton on the water. I would definitely stay there again.
Stayed 1 night in Feb 2023

10/10 Excellent

Clare

Stayed 1 night in Jan 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
January getaway
Fantastic little hotel and restaurant . Very helpful staff . Delicious cooked breakfast
Stayed 2 nights in Jan 2023

4/10 Poor

Anne

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The car parking was poor and cramped. The alternative parking is too far away when raining. Our 'superior' room was above the kitchen and very noisy when the kitchen was operating - from 7 a.m. The window let in a howling draught. The bar area is too small. The meals were very good, especially breakfast, but the dining area is not sufficiently spacious and tends to be noisy. The beers were nothing special. The Mousetrap is, however, close enough to the centre of the village and there is a pleasant walk along the river by the old mill if you walk away from the village and take the 'Windrush Way', which is signposted. All things considered, I would say it did not represent good value for the money. Better to stay at a Premier Inn and travel in daily to visit the village. The village is very popular with tourists though, so parking might be a problem. Try Burford instead!

8/10 Good

Mark

Stayed 1 night in Dec 2022

10/10 Excellent

Philip

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located. Friendly staff and comfy beds plus decent breakfast included. Recommend ed

6/10 Okay

Michael

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Very shabby room with filthy carpets and stained walls, shower door didn’t close.

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for local walks and attractions. A value-for-money place with very friendly staff. Well-recommended,
Stayed 1 night in Nov 2022

6/10 Okay

susan

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and setting, good food and friendly staff
Stayed 1 night in Nov 2021

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mousetrap Inn
The mousetrap Inn is simply superb in all departments and Randell and all staff are brill
Stayed 3 nights in Sep 2021

6/10 Okay

Patricia

Mousetrap
Room was small but clean, it needed some renovation in the en suite. The shower closet was very small and cramped. Disappointed that we were unable to book a table to dine with them as they were fully booked all week..
Stayed 4 nights in Sep 2021

10/10 Excellent

Andrea

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying & we really love it here. The staff are so hardworking but so nice & amendable. The pub restaurant is so lovely with real charm it has a small menu for dinner but the food is very good! Breakfast was delicious. Close to centre of the most gorgeous village. Bedroom quite small but has everything you need. Good hospitality tray too. Only negatives are very small towels (could do with proper bath sheets) & slow running water from the shower Parking can be an issue as not many spaces but we were lucky and got the last one. Had the Sunday lunch which was incredible. It’s really doggy friendly which is a bonus. Already booked for next year! Thanks Randal, Amara and all the staff.
Stayed 1 night in Sep 2021

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic two night stay, all staff were polite and extremely helpful. It was very clean and tidy & the decor was very comfortable. I would definitely recommend as ac place to stay and I would definitely return.
Stayed 2 nights in Aug 2021

10/10 Excellent

Danni

Stayed 1 night in Aug 2021

8/10 Good

Ling

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great bar staff. Parking limited and tight small spaces. Rooms ok but mouse size. Decor in bedrooms needs refreshing. A good stay but perhaps a little overpriced. Breakfast was good. Road noise despite village location but not all windows shut fully so this didn't help.
Stayed 2 nights in Jul 2021

8/10 Good

Darren

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

8/10 Good

karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely quiet room in excellent location
Stayed 1 night in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little gem off the main street
Just stayed one night on way home from Devon Very Fiendly staff with great choice of real ales and lovely food
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in May 2021

10/10 Excellent

Christine

Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
A little disappointed
Very basic room, the photos are perhaps a little deceiving the bed was uncomfortable and the tv didn’t work, it’s such a shame as the pub looks beautiful and the communication was great before hand.
Stayed 1 night in May 2021

10/10 Excellent

Karolina, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I had a lovely stay at The Mousetrap Inn. The room was comfortable and cozy. All staff was friendly and accommodating. Vegan breakfast was not an option on the menu but it wasn't a problem and we managed to create 'our own' from the items on the menu. We had an evening drink only once at the bar and didn't manage to have an evening meal as we didn't book a table in advance and it gets very busy.
Stayed 3 nights in Oct 2020

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at
Stayed 1 night in Oct 2020

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely stay. Great rooms a d friendly staff. Food is excellent.
Stayed 1 night in Sep 2020

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 night en-route to Cornwall
What a lovely little country pub. Food was absolutely amazing (both breakfasts and an evening meal which was so tasty) our room was clean. Location was perfect, 5 minute walk into main town of Bourton-on-the-Water. Staff were brilliant and made our 2 nights easy during a socially distanced situation. Highly recommend
Stayed 2 nights in Sep 2020

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have been several times. It’s lovely!
The marquee took away some parking and we ended up a long way away. Had to fetch the car back after dinner when some spaces on the road appeared. Food and welcome and cleanliness all spot on! Thank you!
Stayed 1 night in Sep 2020

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best holiday
Staff at the mousetrap were friendly and couldn't do enough to make your stay great. Room was clean,cosy and perfect. Food was out of this world .definitely going back .
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Pleasant overnight stay. Ate in the restaurant which was lovely. Only negative was the noise the staff made early morning when they arrived.
Stayed 1 night in Aug 2020