Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
2.0 out of 5
26% of guests recommend
2.1 Room cleanliness
2.5 Service & staff
2.2 Room comfort
1.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Ottawa

Avoid at all costs

Posted Jul 17, 2016
Pros: Nothing
Cons: Everything
I hate the service, and the area the hotel is in. I feel as though the sheets are re-used.
1 out of 5
by A verified traveler from alberta

It was the only place available on July1 in Ottawa

Posted Jul 7, 2016
Because of the holiday everything else was booked or else we would not have stayed here! The tub mat was so disgusting it was probably a health hazard! We could never recommend this place!!
2 out of 5
by A verified traveler

Seulement pour dormir

Posted Apr 7, 2016 on Hotels
La chambre était standard sans plus Il n'y avait même pas de verre dans la salle de bain
1 out of 5
by Rafic from Virginia

The worst hotel ever!

Posted Apr 1, 2016 on Hotels
This hotel is so dirty. I had maroon (probably blood) and black stains on my bed sheets. I am not saying one stain but multiple stains on the sheets and pillows. The carpet was not vacuumed, dirty, and wet. The mattress for the bed was not comfortable at all. There is duct on almost everything in the room. Some of the lamps do not work. The bathtub is dirty and has rust and yellow stains. The hotels claims that they have daily house keeping but they do not. The guys at the front desk told they don't do that so I have to call and request the dirty towels to be replaced by fresh dirty stained new towels. Initially I had booked to stay here for 4 nights. I wasn't expecting a great hotel but at least clean with no stains on where I sleep. I requested the sheets replaced so they changed my room. The second room was worse. When I asked, why am I getting a room that does not look like the pictures on Hotels.com he said those were the premium rooms charged at about 40% more than regular rooms. I checked those rooms and they smell bad and still have stains on the sheets. I couldn't stay there even for one night so I left but the hotel still charged me a one night stay even though it's not my fault that they are dirty. I don't recommend it this hotel at all. It's dirty and sketchy. I ended up taking a cab to the Holiday Inn which was more expensive but worth every penny.
1 out of 5
by Asma

This traveler left a rating score only Posted Feb 21, 2016 on Hotels
1 out of 5
by Ahmed from Quebec

Very bad night and durty room

Posted Jan 4, 2016 on Hotels
Bad service bad room very bad hotel
1 out of 5
by A verified traveler from N. Tonawanda, NY

Disappointed

Posted Nov 25, 2015
Pros: Nothing
Cons: The whole hote is in need of repair and refurbishment.
Location: Location is alright, since it's central to Ottawa.
The room we were offered was far from what was described online. This is clear misrepresentation. Room was cold and damp. Towels were wet and the soap just broke in pieces when we tried to was our hands. Floor was saggy and the smell of the room was moldy.
1 out of 5
by A verified traveler

Very disappointing

Posted Nov 16, 2015
Cons: Everything
Smelled really bad musty. No hot water for shower. Toilet overflowed
1 out of 5
by A verified traveler

Posted Oct 16, 2015
The smell of the room is discusting, room and bathroom not super clean. To expensive for the room.
1 out of 5
by Michael

This traveler left a rating score only Posted Oct 12, 2015 on Hotels