Get an overview of this hotel3-star hotel with free breakfast and bar/lounge

Location

Located in the heart of Cheltenham, this hotel is within a 10-minute walk of Holst Birthplace Museum and The Promenade. Pittville Park and Cheltenham Art Gallery and Museum are also within 15 minutes.

Hotel Features

This hotel features a bar/lounge, a coffee shop/café, and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, meeting rooms, and dry cleaning.

Room Amenities

All 132 soundproofed rooms feature free WiFi and sofa beds. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include coffee makers and electric kettles.

Holiday Inn Express Cheltenham

Hotel Amenities

Hotel Amenities

The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. 3 meeting rooms are available. This business-friendly hotel also offers multilingual staff, a garden, and complimentary newspapers in the lobby.

Holiday Inn Express Cheltenham has designated areas for smoking.

  • 24-hour business center 
  • Number of buildings/towers - 1 
  • Number of meeting rooms - 3 
  • Total number of rooms - 132 
  • Number of floors - 5 
  • Bar/lounge 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Computer station 
  • Free WiFi 
  • Designated smoking areas 
  • Luggage storage 
  • Express check-in 
  • 24-hour front desk 
  • Elevator/lift 
  • Meeting rooms 3 
  • Multilingual staff 
  • Garden 
  • Safe-deposit box at front desk 
  • Conference center 
  • Offsite parking discounted rates available 
  • Television in common areas 
  • Free use of nearby fitness center 
  • Free breakfast 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Room Amenities

  • Connecting/adjoining rooms available 
  • Iron/ironing board (on request) 
  • Sofa bed size 
  • Phone 
  • Private bathroom 
  • Desk 
  • Premium TV channels 
  • Air conditioning 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Hair dryer 
  • Shower only 
  • Television 
  • Sofa bed 
  • Electric kettle 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Free WiFi 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Free cribs/infant beds 
  • Pillow menu 

Where to Eat

A complimentary hot/cold buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Great Room - This cafe serves breakfast and light fare.

Onsite venue #2 - This bar serves light fare only. Open 24 hours. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

Only service animals are allowed

No rollaway/extra beds available

Fees

You'll be asked to pay the following charges at the property:
  • Deposit: GBP 50.00 per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

  • Cheltenham Holiday Inn Express
  • Holiday Inn Express Cheltenham
  • Holiday Inn Express Hotel Cheltenham
  • Cheltenham Holiday Inn
  • Holiday Inn Cheltenham
  • Holiday Inn Express Cheltenham Hotel Cheltenham

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


Sorry, we seem to have had an issue loading our review content. Try again?
Learn more.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
Learn more.

Close to center

4 out of 5
by
Posted Jan 22, 2017
Good choice, value for money, good for family like us 2 adults and 2 kids Will return
Comment from Hotel Management
Jan 31, 2017 by Luke
Hi Anonymous, We are really happy that you and your family enjoyed your stay with us and that you found the hotel good value for money. We welcome you back at any time. Kind Regards Luke Kent Guest Service Assistant
Was this review helpful to you?

the room was really nicely presented

5 out of 5
by from Cheletenham
Posted Jan 10, 2017
the room was really nicely presented, the room was extremely clean, the water was really hot, which is very good, the staff were all nicely presented and friendly, the breakfast was good and hot.
Comment from Hotel Management
Jan 11, 2017 by Luke
Dear Felicity Warren, Thank you for your lovely review, we are really proud that our hotel made you so happy. We hope too see you again soon. Kind Regards, Luke Kent Guest Service Assistant
Was this review helpful to you?

4 out of 5
by
Posted Dec 31, 2016
Staff were excellent. Room comfortable but some small issues, tiny leak behind toilet, complimentary ear plugs advertised but not present. Had to park at multistory across the road but staff provided 25% discount for parking fees.
Comment from Hotel Management
Jan 11, 2017 by Luke
Dear Anonymous, We are really glad you had such an excellent time here at the hotel and we hope too see you again soon. Kind Regards, Luke Kent Guest Service Assistant
Was this review helpful to you?

Nice central hotel

4 out of 5
by
Posted Nov 21, 2016
Pros: location great
Cons: Breakfast. All fine but very simple.
Stayed here with family of 4. Clean, friendly hotel, with bar. Good for nights stay in the city centre. Breakfast a bit limited but perfectly fine. Would stay again as location great. Warning parking extra cost as in the city centre and NCP car park closest to park in.
Comment from Hotel Management
Dec 25, 2016 by Lucy H
Dear Anonymous, Thank you for your kind review. It is lovely to see that you enjoyed our great location in the centre of Cheltenham and found our hotel clean and friendly. As a Holiday Inn Express we do not currently offer a Full English breakfast, but I will pass on your feedback so that we can look into new alternatives for our guests. I really hope you will be back to visit us again soon. Kind regards, Lucy Hartnell Guest Experience Champion
Was this review helpful to you?

it 's goof value for money and good location.

4 out of 5
by from Manchster
Posted Nov 2, 2016
Pros: even though the room quite near the busy road but we hardly hear any outside noise.
Cons: Could be with more welcoming smile from staff... i m sure the staff are nice but as soon as we walked in we don't feel the sort of warm welcoming from the staff at the reception. Smile is cost nothing.
Comment from Hotel Management
Nov 8, 2016 by Luke Kent
Dear P, Thank you for taking the time to review us and we are glad you enjoyed your stay. I will pass on your comments to the team to make sure every other guest is met with a welcoming smile. We are happy that you found the hotel good value for money. Kind Regards, Luke Kent Guest Service Assistant
Was this review helpful to you?

Great location

4 out of 5
by
Posted Oct 3, 2016
Pros: Location and friendly helpful staff
Cons: Breakfast both variety of items and flavour/quality.
Good hotel in excellent location for girls weekend shopping trip! On the plus side, good facilities, clean and well presented. On the negative, room wasn't huge and breakfast was absolutely rubbish. Overall I would recommend the hotel but suggest you go elsewhere for breakfast.
Comment from Hotel Management
Oct 13, 2016 by Lucy H
Dear anonymous, Thank you for the great review. It is great to see that you found our team friendly and helpful during your stay, as well as finding the hotel itself clean and comfortable. I am sorry to see that you did not enjoy our express Start breakfast and I really hope this will not put you off staying with us again in the future. Kind regards, Lucy Hartnell Guest Experience Champion
Was this review helpful to you?

Overnight business stop in Cheltenham

4 out of 5
by from Hampshire
Posted Sep 11, 2016
Pros: Good room
Cons: More choice at breakfast. i.e. fried or poached eggs, and prepared fruit such as grapefruit or orange segments etc.
Location: Close to nearby restaurants and town centre
Usual high standards of holiday inn, nice size room and very clean. Just across the road from the cinema and food area, and very close to town. I didn't eat in the restaurant, but was a little disappointed with the breakfast. It is a buffet style with very little choice in comparison to other chain hotels. Overall a nice hotel, conveniently located.
Comment from Hotel Management
Jan 11, 2017 by Luke
Hi G, We are so happy that you enjoyed your stay with us and that you liked the room. I will pass on your comments about the breakfast and see what improvements we can make for you next time you stay. Kind Regards, Luke Kent Guest Service Assistant
Was this review helpful to you?

Good hotel close to town

5 out of 5
by from jersey
Posted Sep 9, 2016
This is my 4th visit to this hotel and still the same excellent service however the Breakfast is limited. Staff wonderful. I was given a newly refurbished room which was lovely but it was situated on the main road so very noisy from 6 onwards. Just as well I'm an early riser
Comment from Hotel Management
Jan 11, 2017 by Luke
Hi alison, Thank you for visiting us again, we are pleased you had a good stay. The next time you stay with us we will try our best to accommodate a quieter room and we can resume our excellent service for you. See you again soon. Kind Regards, Luke Kent Guest Service Assistant
Was this review helpful to you?

Close of town

4 out of 5
by from Guildford in uk
Posted Aug 31, 2016
The staff not helpful but the location is close of town
Comment from Hotel Management
Sep 15, 2016 by Lucy H
Dear Heidi, Thank you for your review. I am glad to see that you liked our great central location, with easy access to all that Cheltenham has to offer. It is disappointing to see that you found our team unhelpful, as this is not the usual feedback we receive about our team. I will share your feedback with all team members to make sure that we are giving our guests the great service they deserve. Kind regards, Lucy Hartnell Guest Experience Champion
Was this review helpful to you?

Good hotel for budget

4 out of 5
by from Chester
Posted Aug 8, 2016
Pros: Breakfast included, good location in town centre, discounts for local restaurants and free pass to local gym.
Location: Brewery shopping centre just next door, very handy for night out.
Overall it's a good hotel to stay with family. Pity that we were waken up by next door's noise on the 2nd night and had to report to reception at 3am, but not the hotel's fault really. Buffet breakfast is decent, room comfortable, friendly staff.
Comment from Hotel Management
Aug 10, 2016 by Lucy H
Dear Ann, Thank you for taking the time to review your stay with us. I am really glad to see that you enjoyed our great, central location with easy access to local restaurants and facilities. It is also lovely to see that you think we are a good hotel for a family stay, despite the noise issues you encountered on your second night with us. I am sorry that your sleep was disturbed by your neighbours returning back late and hope that this will not put you off staying with us again in the future. Please do give us a call should you ever be considering a stay in the area again. Kind regards, Lucy hartnell Guest Experience Champion
Was this review helpful to you?