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Room type

Superior Double Room

Max Occupancy: 2 guests (up to 1 child)

Privilege, 1 King Bed

Max Occupancy: 2 guests (up to 1 child)

Standard Room, 2 Single Beds

Max Occupancy: 2 guests (up to 1 child)

Classic Room, 1 Queen Bed

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelFamily-friendly hotel with restaurant and bar/lounge

Location

Located in the center of Cheltenham, this family-friendly hotel is within a 15-minute walk of Cheltenham General Hospital and University of Gloucestershire. Holst Birthplace Museum and Cheltenham Art Gallery and Museum are also within 1 mi (2 km).

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and self parking. Additionally, 24-hour room service, conference rooms, and dry cleaning are onsite.

Room Amenities

All 84 rooms offer free WiFi, 24-hour room service, and satellite TV. Guests will also find minibars, hair dryers, and safes.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. 3 meeting rooms are available. This family-friendly hotel also offers a garden, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Mercure Queen's Hotel Cheltenham is a smoke-free property.

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Number of floors - 4 
  • Number of meeting rooms - 3 
  • Restaurant 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Total number of rooms - 84 
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Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Climate control 
  • Cribs/infant beds available 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Minibar 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower/tub combination 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Napier Restaurant - This restaurant serves breakfast, lunch, and dinner.

The Gold Cup Bar - This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

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Nearby Things to Do

  • Golfing nearby 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 16 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.00 per night.
  • Cribs (infant beds) are available.

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

You'll be asked to pay the following charges at the hotel:
  • All citizens of United Kingdom will be charged the national value-added tax
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: GBP 15.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 4.00 (for 4 hours, rates may vary)
  • Fee for wireless Internet in public areas: GBP 4.00 (for 4 hours, rates may vary)
  • Self parking fee: GBP 10.00 per night (in/out privileges)
  • Pet deposit: GBP 50.00 per stay
  • Early check-in fee: GBP 25.00
  • Late check-out fee: GBP 25.00
  • Rollaway bed fee: GBP 15.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

A resort fee is included in the total price displayed. Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

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