Friendly staff, handy location
Posted Feb 14, 2017
On arrival we parked in the market place which is right out front so handy for unloading the car. The staff were very helpful and check in was very quick. We went straight up to the room. We were in room 14, a family room. It was a good size, right at the back of the hotel. There were lots of stairs up and down to get to the room but our kids thought that was great. The room was slightly cold as the radiator by the bunk beds has been turned off (makes sense) and a plug in electric radiator had been supplied instead. It soon warmed up the kids end of the room. The bathroom was very cold but we left the door open and it soon warmed up. There was also a strange humming/vibrating sound which we think was the extractors in the kitchen. It wasn't too bad, sounded like a washing machine spinning in the next room.
There was a separate tv by the bunk beds and a curtain to pull across which was fabulous as it almost felt like the children had their own room.
The breakfast was delicious. Again the staff were very helpful and kind to our children. We also had Sunday lunch which was very good.
There were a couple of things in our room which were broken but the staff tried to fix them straight away. One thing needed a bit longer to fix but they went out of their way to make sure it wasn't a problem for us. They were so friendly we would definitely stay there again.