Posted Aug 16, 2016 on Hotels
The hotel was filthy: Bird faeces covered most of the exterior surfaces and the whole place had a feel of neglect. The room had two windows, both of which were covered in dust, and only one of which had a net curtain so you could see the alley way below, again encrusted with bird faeces. For some reason all the towels were placed in the room instead of the bathroom
There was a Blues festival, so the hotel had live music until 12 midnight, which invariably overran, and it was 1pm by the time it was quiet. No regard for any guests staying at the hotel.
In the morning at breakfast the only words spoken were "room number?"
I last stayed at this hotel three years ago and nothing has been done to improve it in any way. The owners are apparently Relaxinnz who clearly find it more important to boast about the number of hotels than customer satisfaction. If they themselves renovated at least one room every six months it might show their commitment, but if this is an example of how they run all their properties then I would avoid them all