Ratings based on 52 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from UK
Good hotel - great locationPosted Jan 2, 2015
Pros: The location was excellent - set back from the busy main street so peaceful - yet the choice of many restaurants, shops and close to the beach
Cons: A bit expensive for the areas at christmas
One of the more up market hotels in the area. A higher standard that we expected for the area. The rooms were perfect - had two joining double rooms so was excellent for us as a family with two kids. The pool was nice, but spoilt slightly with brits and towels on sun beds from 6am! The staff were helpful and efficient.
for Couplesby A verified traveler
Quiet and away from the busy main roadPosted Nov 30, 2014
Pros: Nice quiet hotel and position away from the hustle and bustle of candolim
Cons: The beds and pillows were too hard. Toilet paper was awful. The bed linen wasn't the best and neither were the towels. The breakfast was awful.
Location: Located away from hustle and bustle of candolim but only a five minute walk to the centre and 10 mins walk to the beach
This hotel isn't the best in the world but by Goan standards it's probably good
for Couplesby Lateef from London
I would recommend the hotel without doubt.Posted Nov 27, 2014 on Hotels
Hotel was very nice,service could be more attentive.
for Everyoneby A verified traveler from Glasgow
Lovely 4 star hotel with attentive servicePosted Oct 28, 2014
Pros: Hotel clean and had everything you needed - great attentive service, bar, large pool with plenty of sun loungers and a gym. Food is good. Garden nice.
Cons: More parasols by pool to provide more shade would be good (only 2). Gym is limited but there is enough for a workout. Breakfast is same every day.
Location: 5 min walk takes you to main drag where there's loads of bars, restaurants, shops, chemists, beauticians. further 5 mins and you're on beach.
This was ideal for a relax and unwind holiday. Guests were mixed so ideal for all - couples, families, students, young and old. Staff were amazing especially Sandeep in the restaurant - you'll recognise him immediately - just look for the biggest smile! Deepak and Rupak who you'll find at the pool can't do enough for you - they ensure that you're comfortable at the pool and have everything you need. They were especially great with the children ensuring they were safe at all times. Parmjit in the bar was happy to chat and provided great service. They made a great holiday fantastic! Top marks to all the staff who were so friendly.
for Familiesby dr narayan m from Bagalkot .Karnataka
peace fulPosted Oct 25, 2014 on Hotels
for Everyoneby A verified traveler
Nice locationPosted Oct 22, 2014
Enjoyed the stay. food and service was really good
for Familiesby A verified traveler
Posted Sep 28, 2014 on Hotels
for Familiesby Delhi Guy from Delhi
Dirty Rooms & poor servicePosted Sep 20, 2014 on Hotels
If you have got a standard room be careful, you just might find ants walking all over bed and tea table. When I complained, they offered to spray some mosquito killer and remove them. What a horrible response. I pressed on talking to manager then they showed some courtesy and upgraded to Superior rooms which were better than the previous one in terms of cleanliness. The room service was very poor, you are required to remind them multiple times before they'll take any action. The staff was a mixed one. One of the Guys Haseem was always trying to find a cut in the taxis being booked on Rent and provided wrong information. The other guy Sagar was a pretty decent and helpful guy. Overall a mixed experience but expected a lot more from such a renowned group.
Recommendedby Rajas from Mumbai
Good Property, service needs improvementPosted Aug 22, 2014 on Hotels
Stayed at the Country Inn & Suites by Carlson from August 14 - 17, 2014 Pros: The propoety is at around10mins walking distance from the Candolim beach. The property itself is well mantained and the rooms are comfortable and spacious. The swimming pool is of decent size and more importantly was well mantained. The surrounding area is mainly a residential area and is pretty quite through out the day. The inroom dinning options were adequate and open for 24 hours. The breakfast too had good variety. CONs: The service is not upto the mark. Had 3 different instances: 1) I had asked for info on car / bike rental facility with one of the person on counter, He came forth to book it for me, saying it would be made available in 5 mins. Eventually it took around 50 mins for the vehicle to arrive also the car model promised was different and so were the rates. 2) Had ordered a sandwich and a lasagne at around 11:30 pm, got it almost after 12:45 am after a couple of reminders. Surely they had forgoten to deliver but came with a lame excuse that Lasagne takes time to prepare. Its another story that the Lasagne was not prepared well at all. 3) For my Airport drop I had booked a car with the Hotel. Again the rate confirmed by the Hotel and that asked by the car driver were different. Surely these things can be managed better. Its a complete waste if such a beutiful property is not matched with efficient service.
for Personal Eventby A verified traveler
Posted Aug 16, 2014 on Hotels