Not worth the money
Posted Jan 2, 2015
Kettle in room did not work with any wall sockets.
Some wall sockets supplied no power
Bathroom was dirty and tired. Shower curtain had mould on.
Pots and plates would be removed from rooms and left outside the room door for up to three days.
Rude staff at reception - The check out time advertised was 5pm, when we arrived this was changed to 10am. The hotel staff would not budge on this despite me showing them the 5pm check out time in writing.
Pool opening time was 0800 but quite often was still not open at 0900.
Wifi unusable until midnight when traffic had slowed down (maximum amount of devices allowed to be connected is also 2 or 3 per room, including phones).
Aircon was inefficient, there was a big fan on the ceiling which made a load of racket when switched on.
We were only in our room on the evening and experience 6 short power cuts.
The balcony door in our room was secured by one bolt and latch, the type you get on a garden gate.
At checkout extra drinks were shown on our bill - however quickly rectified.
Jacuzzi is pathetic in terms of power and is cold.
We would ring room service and get no answer time after time, tea or coffee would then arrived luke warm 45 minutes later. The tea and coffee costed a different amount every day!
Shower pressure was just a trickle and you would have to turn hot water on in advance
Much cheaper hotels available in the area, such as Veeniola Holiday Home, which offer the same for 1/13th of the price (minus a pool).