Ratings based on 39 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Close to the beach but not clean

Posted Feb 19, 2016
The hotel is on a very clean beach but the hotel 'campus' is not clean. There is bird poop all over the hotel outdoors near pool area. The pool isn't that big. Even inside the hotel, there is filth like matchsticks in hotel lobby. It's not worth the price. For just a little more, you can great experience at next door Hyatt.
5 out of 5
Recommended
for Everyone
by A verified traveler from ratnagiri maharashtra.

Great hotel

Posted Aug 4, 2015
We stayed for 2 nights recently..staff was friendly and caring.good clean rooms and courteous service.good buffet spread..overall nice package
4 out of 5
Recommended
for Everyone
by A verified traveler from Bhatia

Nice beach resort

Posted Jul 7, 2015
We had a very pleasant and comfortable stay.The staff is very hospitable and courteous.The food is good and service prompt.
4 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Lovely, relaxing stay

Posted May 12, 2015
Pros: Excellent staff. Large pool and grounds. Quiet and relaxing location. Varied room service menu.
Cons: The breakfast menu could be better as there wasn't a huge choice of food. The wifi could also be improved.
Location: The hotel is in a quiet location in South Goa and is close to the airport. There are some small shops nearby and Zeebop restaurant on the beach.
We stayed at Kenilworth from 22nd-26th April and had a great time. The pool and grounds were huge and due to it being quiet season the hotel was not too busy. The beach is easily accessible but was very empty at the time. The staff were great and we received fantastic service from all, especially Veena, Kaity and Adil.
Comment from Hotel Management
May 16, 2015 by Vishal Khosla, Hotel Management
We thank you for taking out time to elucidate the experience you had at our resort. Your kind admiration of our offerings as well as mention of areas that can be improved will surely help us.We are also grateful for your special appreciation of some of our team members. Thank you again for your patronage. It is our endeavour to provide complete guest satisfaction and we look forward to welcome you with a glitch free experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from West Yorkshire, United Kingdom

Amazing experience

Posted Apr 30, 2015
What an Experience. The hotel is lovely and located in a amazing setting with large gardens and fantastic facilities. The managers, chefs and staff couldn't do enough to make my visit more pleasurable. If you are going to South Goa. This is the place to stay. You don't need to go out of the resort. It has everything you need
Comment from Hotel Management
May 15, 2015 by Vishal Khosla, Hotel Management
Dear Guest, It is indeed a pleasure to know that our beautiful setting added value to your stay. We are glad that we could impress you with our hospitality standards. The special mention of our associates has been conveyed to them and they are motivated to keep up their good work. At Kenilworth Resort & Spa, Goa it is our earnest endeavour to make our guests feel at home by providing them with the best facilities and services. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, uk

Excellant hotel, quiet, beautifull surroundings

Posted Apr 21, 2015
Cons: Bed sheet looked like a double until we got into the bed ( two twin blankets overlapping) , it was awkward at times.
We stayed 22nd March to 26th March 15; we were celebrating our 30th Anniversary. We had a warm welcome from the entrance to the check in. Seema the receptionist made us feel comfortable and relaxed. We were escorted to our room by another friendly receptionist who showed our room. We found we had 2 twin beds put together, I requested for a double bed; this was rectified immediately on our return after a few hours. Our room view looked like a place where they may hold private functions such as a wedding. I think we came at a quiet time as far as guests are concerned; however the place is beautiful, clean, well kept gardens and pool. There are security checks to access the beach at the end of the resort, they were clean, very quiet so we had whole beach to ourselves. The pool was quiet; at times we were the only people using it, enjoyed the pool on many days. The spa was superb, relaxing and would love to do every day. We had a wonderful surprise on our anniversary day, the bed was decorated with swans made from folded towels and rose petals on the bed, the bath was filled with bubbles, petals and a chocolate cake, excellent gesture, Thanks. The Hotel staff throughout were very pleasant and showed all the courtesy. The restaurants food selection was good, accomplished musicians playing different tune, even requests around the tables. I would definetly recommend this place. It was very hot at the time of year, so coming in Nov-Feb. might be the best option.
Comment from Hotel Management
May 15, 2015 by Vishal Khosla, Hotel Management
Dear Guest, Thank you for sharing your wonderful feedback of our hospitality on this forum. We are glad that you had a pleasant stay at our beach resort and that the service standards, amenities and facilities were at par with your expectations. At Kenilworth Resort & Spa, Goa we believe in creating beautiful memories that will be cherished long after your stay with us. The team is thrilled that they could be a part of this special occasion in your life and they are glad that they were instrumental in making it a memorable day.Your words of appreciation for the various facilities at our resort are gratifying indeed and we are glad you enjoyed all that we have to offer! Thank you for your recommendation. We look forward to your next visit. Best Regards,
3 out of 5
by A verified traveler from Bangalore

Decent hotel for the price!

Posted Apr 8, 2015
Facilities were a bit run down and overall maintainence could be better, big chips out of the sandstone around the pool and the granite on the stairs etc. The rooms were decent size and clean but one thing regarding the bedding made our stay uncomfortable. The queen bed which we had was fitted with two twin blankets overlapping giving the outward appearance of being a large single unit until you got into bed and realised that you were trying to cover yourself with two different pieces, it was awkward and uncomfortable. The hotel hosted two large conferences consisting of only men while we were there and if we had known that we definitely would have stayed elsewhere for our vacation. On the first day we were there it was almost impossible for our young children to use the children's pool as there was a volleyball net set up there and at one point almost 20 men were in the small area taking up the space. They also had loud gatherings at night in the gardens with music that could be heard in the rooms. The breakfast which was included was fairly standard in variety (a bit of western with a little more selection for Indian) but what they had was definitely good. The staff was excellent and I appreciated the fact that they had security by the pool and that the pool boys were actually 'watching' the guests in the pool for safety and not just there to hand out towels and move sun beds.
Comment from Hotel Management
Apr 11, 2015 by Vishal Khosla, Hotel Management
Dear Guest, We thank you for staying at our hotel and reviewing it on this forum. Guest feedback gives us a new insight and helps us elevate the level of our services. Though we regret the inconveniences incurred during your recent visit, we assure you that your concerns are being addressed to provide a flawless experience during your next visit. We hope you would give us another chance to serve you better. Best Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Gurgaon

Excellent Place and very hospitable staff

Posted Feb 25, 2015
Pros: People are very fair and hospitable
Cons: Little bit on variety of food and slightly better rooms
Location: Parasailing...
We stayed at Kenilworth from 20th Feb to 23rd Feb 2015 to celebrate my husband's Birthday and my parent's 50th Anniversary. Since I had booked the place not too much in advance I wasnt sure if my choice was going to be good. But I must say the place is beautiful, the pool is excellent- kids loved it , the beach is great a lot of sea shells to collect:-). The people at beach are not taking you for a ride for charges on fun activites. The Hotel staff is very fair. And I must say when I expressed to them I am here to celebrate my parent's special day, they made sure they arranged a special dinner table with cake... The live band played for them..Over all we came extrememly satisfied... and we have decided to go back to this place whenever we go back to Goa. This ws my fourth trip to Goa and I am attached to this place:-)
Comment from Hotel Management
Mar 12, 2015 by VISHAL KHOSLA, Hotel Management
Dear Guest, We are happy to receive your rating on this forum, and it is nice to know we were instrumental in making your special day memorable. We are glad that you enjoyed the varied offerings at our beach resort and that the service standards, culinary offerings and pool facilities ably met your expectations. Once again, we would like to express our gratitude for your endorsement of us. We would deem it a privilege to serve you again. Best Regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from Dubai

Wonderland

Posted Feb 10, 2015
Pros: From other side, the hotel is nice and not expensive. Food is OK - mostly buffet with 80% of Indian food. Spa is nice and staff is great
Hotel is OK. Problem with check-in, dead Internet, beach is outside the hotel with 3000 dogs running around. No soap, never use laundry services if your cloths not cheap (less than 0.75 Cents).
Comment from Hotel Management
Mar 12, 2015 by Vishal Khosla , Hotel Management
Dear Guest, Thank you so much for sharing your experience with us on Expedia . We are happy to know that you had a comfortable stay at your hotel. It is good to know that culinary offerings and the Spa ensured that you had a relaxing experience with us. At Kenilworth Resort & Spa, we are committed to providing our guests with the best of services. We value your feedback in our continual endeavour to offer you better experience with every passing year .
5 out of 5
Recommended
for Families
by A verified traveler from Bangalore

Nice hotel with a good, easily accessible beach.

Posted Jan 23, 2015
Pros: Easy access to the beach. Nice, clean property.
Cons: Room allotments appeared skewed. We booked online and the room allotted faced an empty plot. Hotel had low occupancy and better rooms would be nice.
Location: Great location. Very close to a quiet beach. Zebop is a great beach shack with good food. Martins is 15 min drive.
Stayed at this property on the 15th and 16th. The hotel has a nice pool and easy access to a quiet beach. We did have a great time.
Comment from Hotel Management
Mar 12, 2015 by VISHAL KHOSLA, Hotel Management
Dear Guest, Thank you for sharing your feedback on this forum. We are glad that you had a great time at our resort and that the service standards and facilities, including our pool facilities, were as per your expectations. Our proximity to the beach has definitely been a value addition for our guests in the past, and we are pleased that the same was extended to you. Thanks for your kind words! We look forward to your next visit. Best regards,