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Reviews of Lazy Lagoon, Baga A Lemon Tree Resort

3.5 out of 5
Lazy Lagoon, Baga A Lemon Tree Resort
Off Baga Creek, Baga-Arpora, Arpora, Goa

Reviews

6.8
Rating 10 - Excellent. 7 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 5 out of 23 reviews" "
Rating 2 - Terrible. 3 out of 23 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

8.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious getaway
Nice place with super friendly staff!
Stayed 3 nights in Jan 2019
Response from Sujatha on Feb 5, 2019
Dear MS. Ingrid, Greetings !!! It was a pleasure having you stay with us at Lazylagoon Sarovar Portico Suites. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Warm Regards, Sujatha Pavadi

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Exception was the on going construction. Food was good. Pool comfortable. Beech was a simple walk away.
Stayed 2 nights in Oct 2018
Response from Sujatha on Nov 8, 2018
Dear Guest Thank you for taking the time to fill the feedback about your recent visit at the lazy lagoon Sarovar Portico Suites -Goa We appreciate your feedback and are delighted to hear that you had a fabulous stay. Your kind words will be shared with our team members which will continue to inspire and motivate the team .We await another chance to welcome you back to your abode in Goa! Kind Regards, Sujatha Puvadi | Guest Relations Manager

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort
Terrible service
No air con the first night, waited for our bags for 2 hours, double bed when twins were booked. Add to this clueless and surly staff, you get a hotel which needs to up its game hugely
Stayed 3 nights in May 2018

8/10 Good

Colin, Peterborough, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent hotel in a reasonable location
The hotel is pleasent, the rooms are very well appointed and the staff friendly and helpful. We only stayed for 1 night and our only criticism was that the staff in the restaurant seemed to be a bit overwhelmed. Our meal order took a long time to arrive. When it did come though the food was excellent. In the evening entertainment was provided by a singer with programmable electronic keyboard.
Stayed 1 night in Sep 2017
Response from Sujatha on Feb 5, 2019
Dear Colin, Greetings !!! It was a pleasure having you stay with us at Lazylagoon Sarovar Portico Suites. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Regret about the service which took long to be delivered, will try to improve on the same. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Warm Regards, Sujatha Pavadi

6/10 Okay

GEETA

Liked: Property conditions & facilities
Response from Sujatha on Feb 5, 2019
Dear Guest, Greetings !!! It was a pleasure having you stay with us at Lazylagoon Sarovar Portico Suites. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Warm Regards, Sujatha Pavadi

4/10 Poor

dr abhimanyu, jaipur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pathetic experience
horrible facility in rooms no dental kit no shaving kit and comb in toilet. nothing like a 3 star property. in buffet fully mismanaged no one to look after things we have remind them again and again and again that cups are not der coffee is over and similar problems. i stayed for 4 days all 4 days soup was horrible

8/10 Good

Verified traveler

Liked: Room comfort
Response from Sujatha on Feb 5, 2019
Dear Guest, Greetings !!! It was a pleasure having you stay with us at Lazylagoon Sarovar Portico Suites. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Warm Regards, Sujatha Pavadi

10/10 Excellent

Kitt

Liked: Cleanliness, staff & service, room comfort
Great hotel
This is a great hotel. The staff were friendly, our rooms were always cleaned. It's not far from the beach but you do need to take a cab there. I would defiantly go back there.

2/10 Terrible

S500RF

Disliked: Staff & service
Lazy ( staff) lagoon
Best disciption I can think of is not good and very expensive

6/10 Okay

echadha, Gurgaon

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Average place to stay
Overall it was average. Stayed in the christmas week so got it really expensive - 11K for a night. It was not worth that much. For around 5-6K it is a good bet.

8/10 Good

prasad, kollam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really enjoyed
safe, serene and sensational hotel. only one negative is that its a bit away from all the buzzz and the bar here closes at 10.30pm thats too bad. otherwise superbbbbbbbb.

4/10 Poor

PANKAJ RUIA

Disliked: Staff & service
VHP Property with Arrogant Staff
Just came back last eve. from Goa, with a nt. at Lazy Lagoon Resort... Property was ok types, not as gr8 as it appeared on the website... Also the staff at the reception was too rude & arrogant..... Not happy with the property...... Cant recommend...... VHP=very highly priced

4/10 Poor

sumit menaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good place to stay
We had booked two rooms for couples and all we got was two separated beds .The pool was also very small to accomodate its guests.

2/10 Terrible

Sanjeev Ranjan, Mumbai

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel.
Its a terrible hotel, at no point of time you experience a 4 star service, extremely poor approach from staff and Mgnt. Guests are taken for granted, do not know where to start from, food is very mediocre. Room is terrible, A/c stinks, bathrooms are dirty and have stains, smelly. Asked for a room change, the FOM showed a room which was terrible. Asked for a cushion to be placed between twin beds, never arrived, do not know what a resort hotel has twin beds, not a kid friendly hotel, stayed for 4 days, when asked for a late check out was rudely told to vacate the room by 11:30am, left my luggage at the desk to be placed in the clock room, was left by the door for 5 hrs. some one could have picked my luggage and walked away, the staff struggled to find my luggage. Terrible hotel, had great expectation as the hotel is associated with Mr. Madhok, an experienced hotelier however it is just a ordinary hotel with a 4star label. I would recommend any one to look at ITC hotels for better experience, do not waste your money over here. Staff are untrained and do not know any thing about hospitality, especially front desk staff. Only positive aspect was the restaurant staff were very friendly even though not properly trained. I would recommend to avoid this hotel.

6/10 Okay

Vadi, Bangalore

Liked: Cleanliness, room comfort
The lazy lagoon goa
The hotel is too far from the beach to walk and too close to it to hire your own vehicle. You will be stuck taking expensive taxi rides. The breakfast Buffett is good, but I would not recommend any other meals at the in house restaurant. The rooms were overpriced for what they offer. There are definitely better places to stay in goa.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Gaurav, Delhi, India

Disliked: Cleanliness
Lazy Lagoon - Surely not a 4-star
I stayed in this Hotel for 3 Days and i found the Hotel not so satisfactory. The room rates were overpriced and Hotel was not worth the amount. This is a 4-star Hotel however the hotel is not so good and cannot be compared even to a 3-star hotel. There was very less variety of food in the Buffet with repetition of south Indian dishes.. There is small stream of water outside the hotel, so don't be confused by the term lagoon. The room was good. The hotel is around 2.5 kms from the Baga Beach, and there i found some better hotels with lesser room rates.

8/10 Good

prakash, London, UK

Liked: Staff & service
best location in north goa
Only bad thing is that the reception manager charged extra for dropping, even though it was included in our package, so make sure about the pick up and drop charges before booking. our stay was good, just that the rooms are small. even the food is too costly at the resort restuarents and quantity is very less as well, so its better to eat outside at Rasa or Saffron restuarents. staff were polite, specially Balco staff. pool is good.

10/10 Excellent

Rohit, Denver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel just a little bit out of the way
This Hotel is by far one of the best values out there. Only problem we had was getting to nightlife from the hotel usually involved expensive taxi rides to the surrounding beaches. They should start a shuttle service. Otherwise clean quiet with great breakfast.

10/10 Excellent

Katia, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families and friends
We were there during the rainy season, so there were a lot of staff to residents, and we certainly received the special attention from all of the staff. Very curteous and helpful, particularly the restaurant staff, chef and Ravi, who was our driver and room cleaner. The hotel itself was very clean with the swimming pool area being cleaned daily due to the rains. The food was quite good but the dinners were definitely more pricey than in the restaurants down the village. Location was also a bonus with only 5 minute drive to the Kalangute beach with all the restaurants, shops and bars/disco. The rooms are quite spacious with LCD TVs, plenty of TV channels (if it's raining and you're stuck indoors, however most were in Hindi). Nice, modern bathroom. Overall, very happy with the choice despite not being directly on the beach and would recommend this hotel to anyone.

10/10 Excellent

Alison, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real find...
This hotel was a real gem. It was decorated and furnished to a really high standard (the monsoon showers in the bathroom were great!), the staff were friendly and helpful, and the spa was wonderful! We were close enough to the beach and restaurants in Baga for convenience, but also far enough away (about 5 mins in a taxi) not to feel too crowded.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from Sujatha on Feb 5, 2019
Dear Guest, Greetings !!! It was a pleasure having you stay with us at Lazylagoon Sarovar Portico Suites. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you, Warm Regards, Sujatha Pavadi