Good Location, service could do better !
Posted Jan 9, 2016 on Hotels
I had a bad start with this hotel, I asked them price for airport pick up and i was quoted 2100Rs, I explained them it was way over the top, but they said there was 300Rs additional night charge for pick up at 6pm in the evening, in the end i took prepaid taxi from airport which only cost me 1200Rs (a whopping difference of 75% extra). From that time on i never asked hotel for taxi service. Our Room had blocked bathroom, which meant water was draining very slowly, when complained they didn't do anything first time around, only when we complained again they sent men to fix it. Also the room was not clean when we checked in , apart from these problems rest was fine. Overall a poor experience due to bad room condition caused by staff not paying their attention to their jobs.
Comment from Hotel Management
Jun 25, 2016 by Deepak Jha, Hotel Management
Dear Sir ,
Thank you very much for your valuable feedback .
Our apologizes in the first place for the inconvenience caused during your stay at our hotel . We will look into the issues you have encountered . Rest assured it will get rectified and thanks a lot for letting us know your valuable feedback.