Balcony

Reviews of Sunbeach Residency

2.5 out of 5
Sunbeach Residency
House no.200, Palolem Patnem Road, Sawantwada, Palolem, Canacona, Goa

Reviews

6.8
Rating 10 - Excellent. 8 out of 52 reviews" "
Rating 8 - Good. 18 out of 52 reviews" "
Rating 6 - Okay. 18 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 4 out of 52 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

deep, surat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb stay
hotel is best who wants peace and silence..we went for two nights and it was really comfortable stay.staff of the hotel is really helpful.they are really good people.food is awesome..
Response from Bob on Feb 3, 2016
Thanks for your wonderful review!!,we appreciate you liked our hospitality & we look forward to have you over again at Sunbeach Residency.

2/10 Terrible

SB, Montreal, QC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff is nice, food is good but the hotel is awful
We stayed there 2 nights. I had to take a sleeping pill to be able to sleep.Super hard mattress, just a small sheet to cover yourself, seemed dirty. A/C super noisy. Bathroom horrible. Staff is nice though. Internet connection is horrible. Location is awesome though, close to most beautiful beach in Goa.
Response from SBR on Nov 18, 2015
Hello, Thanks for your time to review our property, we go out of our way to ensure our customers enjoy their stay with us, and are always happy to change the room in the event the customer is not comfortable. Thanks for your feedback we will look into the same. Thanks, Sunbeach Residency

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great service but not enough value for the price
The bathroom smelled really bad. I think it was a septic tank problem. The best part of our stay was the service, though. Some of the best chai I've ever had, and decent food so that if we needed to stay in for a while, we weren't left without anything. Otherwise it's a bit far from the beach and restaurants. It's about halfway between the two main beaches in the area - Palolem and Patnem - which is also cool because you can walk to either. We loved both!

8/10 Good

Abhinandan, Jammu India

Liked: Cleanliness, staff & service, room comfort
Nice catch for money n comfort
Nice experience close to beach around 25 min walk. Good experience. Nice lush green environment

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Delightful Diwali at Sunbeach
We suddenly planned for trip and found this at the cheapest. Quickly saw the reviews and made up our mind for an average experience and booked. However it turned out to be a better than average one. Pros: Good Ambience. Village like. Exactly what we were looking for. No traffic noise. 5 min walk from beach. Many good restaurants nearby. Bike hire available on call and also found nearby. A/C was good enough. Car parking for 3 cars available. Food on order. Owner was a nice chap. Cons: Food was average but with decent coverage. There were power cuts many times.

8/10 Good

Nick, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Further from the beach than you think...
I liked staying here but the description if distance from the beach is definitely misleading. The internet is available just outside your room which was good but because of the monsoon it didn't work for the first day. They did get it sorted for me though and they were very nice about making sure my stay was comfortable.

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Decent place to stay
Rooms are very cleaned and its peaceful and safe with a family to stay.

6/10 Okay

Verified traveler

Disliked: Cleanliness
The room was a good size and although apprehensive about the location it was only 500m from the beach. The problem was the cleanliness of the room. There was lizard excrement on the walls and this was when we checked in.

8/10 Good

jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hosts in goa
Most notable was all the staffs wish to please and to instantly respond to any issues, questions etc. Near to beach and a quiet spot at the same time. Definitely recommended.

6/10 Okay

Patrick et Brenda, Canada

Sun with no Beach
Unfortunately, when we spoke with the owner about train pick-up and pricing, definately not clear, recommend hotel be more clear with guests.

6/10 Okay

Deepak, Pune

Quiet Hotel to stay
It is near to Pollem beach with minimum facilities. A clean & quiet hotel to stay.

8/10 Good

Naomi, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful customer service. WiFi did go down during out visit which made it frustrating. Breakfast is great but has limited options

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Calm. Loved the staff. <Recommended>

6/10 Okay

JC, GE

Disliked: Property conditions & facilities, room comfort

6/10 Okay

Sauri, Pune, India

Liked: Staff & service
Decent hotel
Close to South Goa beaches. Comfortable rooms. Price is on the higher side compared to facilities provided. Overall good hotel.

8/10 Good

Andrew, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, courteous and obliging staff.
All the staff here are exceptionally helpful and friendly which is always an important factor when it comes to a pleasant stay.

8/10 Good

Jean, West Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Stayed one night, arriving late, on route to a pre-arranged booking elsewhere.. Owner was most helpful, and made us wish we were able to stay longer.

10/10 Excellent

Arvind, Hyderabad, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice hotel, 5 minutes of walk from beach
relaxing & good ambience. will definitely choose it for the next time stay; if it is at Palolem. Bike rentals & Cab booking is just beside the hotel. Beach is at 5 minutes walk.

8/10 Good

Vijay, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel 10-15 min walk from the beach. Good

8/10 Good

ALOK, KOLKATA

Liked: Cleanliness, staff & service
HOTEL QUITE PLEASING & HOMELY. A LTL OFF 4M BEACH.
STAFF AT HOTEL IS QUITE FRIENDLY & HELPFUL. ROOMS R DECENT WID GOOD AC. OVERALL NICE EXPERIENCE. ONLY THE BEACH & DA MAIN EATING JOINTS IS A LITTLE FAR OFF ( AROUND HALF A KM. ) HOWEVER , IF YOU CAN RENT A BIKE LIKE OURS DERS NO PROB. WE USED 2KEEP IT INSIDE DA HOTEL AT NIGHT.

8/10 Good

Verified traveler

Experience at sunbeach residency
This hotel has a nice location,just 5 min walk from the palolem beach we went in the monsoons and we stayed only one night here.all the staff was on leave and there was only one person who took care of us in everyway.The oweners of the facility were good and quick in rtesponse.Had a gud stay.

2/10 Terrible

India resident, Delhi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump
Avoid this place! Completely agree with the other negative reviews on this site. I booked this hotel because it promised hot water and free wifi which I needed for booking onward travel. A thin drip of warm water - no hot - was all that came out of the shower so I had cold showers the whole time I was there. The wifi also never worked. The staff there called the owner to sort it out but he was away in Mumbai and never came near the place so nothing was done. I asked if the place had a laundry service and was told it did so sent a few items of clothing to be washed. When I asked if my laundry was ready I was presented with a plastic bag of crumpled, damp clothing and when I asked was told they had no iron. The room was grim, grubby and the bed rock hard. It had a clean(ish) sheet on it but no top sheet, only a fleecy blanket which smelled strongly of the previous tenant(s), yuk. The bathroom was dirty (sink plug hole full of dark hairs, definitely not mine) and was not cleaned the whole time I was there, the bucket beside the toilet overflowing with tissues. The exterior furniture was dirty and tatty with nasty greasy stains on the chairs. In short this place was horrible and ridiculously overpriced. Howling dogs and cheek by jowl neighbours to keep you awake half the night complete the picture. You would do better to take one of the many beach huts with showers available in Palolem for less than half the price.

6/10 Okay

Verified traveler

6/10 Okay

Aase

Liked: Cleanliness, room comfort
Expensive and away from beach
Nice staff and clean room. But we soon discover that it was overpriced compered to other places in this area, especially those on the beach. The surroundings are not very cosy.

8/10 Good

Subhash

Liked: Staff & service
Nice stay at affordable price
This place is very near (walkable) to Palolem beach, arguably oneof the serene and non-chaotic beaches in Goa. If you expect a full fledged hotel service for what you are paying then it would be a wrong expectation. Staff/owners are gracious and co-operative. Very much suitable for people who would like to be near to Palolem beach, wlak around and feel like a relaxed ambience than who prefer luxury stay. Overall good and suitable for even long term stay right next to a goa beach

6/10 Okay

Verified traveler

Good hotel
it was nice to visit Goa, though the place is too far from Madgaon but very near to Palolem beach.. enjoyed the trip

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
not the best in off-season
wifi may not actually be available, the room doesn't get cleaned, and when the monsoon starts the ceiling leaks. But on the bright side, it is not a far walk from the beach

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good place to chill
It was a very quite place, pleasant with a small garden. The owner was very courteous and helpful. Got good home-cooked food which was edible. Good place to chill out and about five minutes from palolem beach.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Budget rooms give good value for money
10 mins from beach,lovely clean room and very approachable owners the only thing to let it down was the outside area.when first arriving we nearly turned around without staying at the sight of the grounds.good job we werent put off though because the quality of the room was very good for Indian standards.Good value for money.

8/10 Good

Terry and Usha, Goa/Somerset

Liked: Cleanliness, staff & service
Their Dog ate my Sandals
Good budget hotel near enough to walk to the Beach. Family who run it are very nice and obliging. Really enjoyed the stay and will return,as for the sandals I left them outside the apartment and these thing happen.

6/10 Okay

Ingrid, gent

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
reasonable price for what you get
Good location, nice staff, airconditioning a bit t oo loud and could not sleep because of that, other then that no complaints.

10/10 Excellent

Jisha, Bangalore, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunbeach Residency, Goa
My husband and me had visited, this place in the month of Feb 2012. I would recommend this place to everyone. The stay was very pleasant, the rooms are quite comfortable and the surrounding is very peacefull. The beach is about 20-25 mins walk from the room. There are quite a few beaches surrounding this place which is easily accessible by bike. Overall i loved the stay and have no regrets.

10/10 Excellent

Erin, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect spot, hot showers, good wireless and comfy
This little hotel was the perfect place to spend a few days in Goa. I didn't want a beach hut needed something with more structure! Got a comfy bed, HOT shower, and a 10 minute walk to the beach or a tuk tuk ride. They provided wireless that was fast, breakfast and food served all day. The owner was so nice, he let us stay into the evening since we were taking a night train, arrange a tuk tuk to the train station and when the train was delayed by 10 hours welcomed us back.. I can't say enough good about this place!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
This was a nice place - very simple, but much more 'permanent' than most of the other places in Palolem, which are just huts. Here you have a fan, a proper bathroom/shower, aircon if you want it etc. It was a nice place with friendly staff, a short walk from the beach/village. It would have been better if the sheets had fitted the mattress, if there had been two sheets per bed, and if the room had been cleaned through once in the week. But it was a good place.

8/10 Good

Ludovic, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idealement situé, proche de tout et pas cher
Personnel très serviable et disponible. Hôtel à 10 mins à pieds de Palolem Beach et Patnem Beach. Location scooter ou vélo très facile et une grande rue de restauration et boutiques. Hôtel idéalement situé : pas trop loin ni trop près (bruit musique) de la plage.

10/10 Excellent

Linn Vuori, Göteborg

Liked: Cleanliness, staff & service, room comfort
Ca 1 km från stranden
Underbar och hjälpsam personal. Bra wi-fi, frukost fanns att beställa, fungerande Ac.
Response from SBR on Nov 18, 2015
Hello, Thanks for your time to review our property, we look forward to have you over again next year. Many Thanks, Sunbeach Residency

6/10 Okay

Malene, Copenhagen

Liked: Cleanliness, staff & service
Good but not so good location
Very friendly staff!!

6/10 Okay

nadege, Paris

Disliked: Staff & service
Très moyen
Bruyant! Réveil tous les matin à 6h00 par le chien du propriétaire. Déconseillons le laundry service(les affaires sentaient très mauvais). N'avons pas testé le restaurant. En cinq jours le ménage dans la chambre et le changement de serviette ont été fait succinctement et à notre demande.

4/10 Poor

Touzillier, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lieux avec une hygiène déplorable!
Odeur d'égout , pas de nettoyage des lieux, cafards et blattes présents - finalité même à 20 euros la nuit il vaut mieux mettre plus et passer des nuits tranquilles

6/10 Okay

Nic

Disliked: Property conditions & facilities

10/10 Excellent

Maria and Tonje, Oslo, Norway

Liked: Cleanliness, staff & service, property conditions & facilities
Best week ever
We came from Punjab, and were very exited about our week in palolem. From the minute we arrived sunbeach residency to the minute we left, we got the best service we could ever ask for, from the people who worked there. They were very helpful, and very nice. We will definitely recommend this place to others who are planning to go to Goa. Terrific!!

6/10 Okay

paulo filipe, caldas da rainha

Disliked: Property conditions & facilities, room comfort
limpo mas dentro do que é a India
trataram do transfer do aeeoporto para o hotel a horas tardias. estavam à nossa espera à chegada. mas é um quarto tipo indiano commuitas falhas no promenores. deu para passar a noite. um pouco longe da praia.

6/10 Okay

Verified traveler

Liked: Staff & service

8/10 Good

Franco, Udine

Liked: Staff & service, property conditions & facilities
tranquillo e rilassante
L'accoglienza e la disponibilita' che abbiamo trovato e' stata molto positiva. La struttura e' appena fuori dall'affollamento adiacente la spiaggia. Ogni camera ha un piccolo dehor dove si puo' stare in tutta tranquillita', a fare colazione, sorbire un te' o rilassarsi dopo una giornata in spiaggia.

2/10 Terrible

Nataliya, Frankfurt, Deutschland

Disliked: Property conditions & facilities, room comfort
Never again
It was our worst stay in Goa. We did not like the residency from the very beginning (garde, rooms, terrasse, see reasons below) and moved to another place two days later. Unfortunatelly we did not get any refund for the remaining three nights.

6/10 Okay

Elena

So-so

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort