Ratings based on 24 Verified Reviews

4.3 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Nice hotel close to the shopping market and local

Posted Dec 31, 2016
The hotel threw in a half day sight seeing tour for us which added to the experience. The food at the hotel restaurants was good.
3 out of 5
by A verified traveler from London

Not a five star hotel

Posted Feb 24, 2016
Pros: Location and a certain kind of charm.
Cons: Rooms need refurbishing, general upkeep and cleanliness of public areas needs working on, staff training, chefs need help.
Location: Great location near the Immaculate Conception church and centre of town as well as the Fontainhas old quarter which is full of character.
The views from the terrace and river facing rooms are stunning - the best in Panjim, and the location is convenient for the centre of town. The Crown has its own particular charm, but if you are expecting a five star hotel you will be disappointed. The rooms are in desperate need of refurbishment, the area around the pool has broken plastic grates which have gone green, the staff are generally helpful but some are very challenged to speak English, and the chefs have difficulty producing poached eggs or pancakes. The barman was unable to make a simple cocktail, but to his credit he did try go on line and try and get a recipe, so full marks for ingenuity!
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangalore

Beautiful View and Big Rooms.

Posted Feb 17, 2016
Pros: Location, Room Size and the River View.
Cons: Check-in time should change as most of the flights we take from Bangalore land early and we end up waiting in the lounge or go out without freshing up
Overall we had a good experience. Rooms are clean and pleasant and rooms in floor 1 have some good balconies. Breakfast served in the hotel is good and they have different varities.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Good experience

Posted Dec 26, 2015
Pros: Facilities, location, friendly staff
Cons: Internet service
Location: Shops, restaurants, river front.
Good food, nice service, reasonable rates, friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from Minneapolis, MN

Hotel centrally located in Panjim. River views.

Posted Dec 22, 2015
Wonderful boutique hotel. Central location and beautiful river views. Our room had a nice balcony. Spacious and clean room. Beautiful tiling on floor, hallways and lobby. Family friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Good hotel great for sightseeing.

Posted Nov 14, 2015
Pros: Location
Cons: Hotel a bit tired in places but that did not stop us having a lovely time.
Location: Great location
We are two elderly people and travelled from Majorda. Had a lovely 3 day stay, staff and food excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Great hotel at a Great Price

Posted Feb 2, 2015
Pros: Location, style, staff. Really not much to dislike.
Cons: Maybe, few updates in rooms
Location: Close to waterfront, markets. Lots of restaurants, though hotel restaurant was good enough.
Very unimpressive entrance into to hotel but when elevator doors opened at the first floor it revealed the hotel in all its splendour. Few signs of age in rooms but overall great value. Very friendly staff & manager who mingled with guests.
Comment from Hotel Management
Oct 21, 2015 by Bobby, Hotel Management
Dear Guest, Greetings from The Crown - Goa!!! Thank you for your valuable feedback. Your suggestions have been a great help in improving our standards. And thanks you very much for your words of appreciation. We hope to see you soon. Best Regards, Mr. Bobby Saxena General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Ahmedabad India

Excellent

Posted Jan 26, 2015
Pros: Staff cooperation and service. The view from the pool side is mind boggling.
Cons: The view from the bed is excellent, wish the sitting arrangement were at this position rather than the beds.
Location: Very central, can enjoy local Goanese culture, unlike other resorts which are remotely situated.
I wish to return as soon as finances permit. The staff was at your service 24 hours. The casino is good and here too the staff gives 100% satisfaction, where others fail.
Comment from Hotel Management
Oct 21, 2015 by BOBBY, Hotel Management
Dear Guest, Greetings from The Crown - Goa!!! Thank you very much for your words of praise. The staff gets a further boost when motivated. Thank you for staying with us. We hope to see you soon. Best Regards, Mr. Bobby Saxena General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from UK

Pleasant hotel, close to attractions of Panjim.

Posted Dec 11, 2014
Pros: The view. The staff,
Cons: Little things in room - slippers (as floor was always cold). Sewing kit. Better choice of drinks in mini bar.
Location: Central Panjim within walking distance. Paradise cruises (if you can cross main road as underpass at the moment is closed due to building works.
We were immediately upgraded to a river view, superior room which was large and airy. Lovely views of river over a renovation project. Staff excellent. Breakfast okay. Mini bar in room had limited choice.
Comment from Hotel Management
Oct 21, 2015 by BOBBY, Hotel Management
Dear Guest, Greetings from The Crown - Goa!!! Thank you for your valuable feedback. Your words of appreciation keep us motivated. Your suggestions have been viewed seriously and implemented. Thank you once again. We hope to see you soon. Best Regards, Mr. Bobby Saxena General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Toulouse, France

Quality hotel with good views on wide river

Posted Aug 18, 2014
Pros: a
Cons: View from rooms supposed to have good view, that have palm-tree hiding the view...
Location: a
Nothing special to say except for the view and sun umbrellas that are missing or in bad shape.