No service sunday
Posted Apr 13, 2017
We were surprised that the hotel did not had an attending staff on Sundays. As a result, we were made to change plans. The Australian workplace laws and the collective bullying by unions, in this regard, in service industry can come as a rude shock to outsiders. A service industry can not be a switch on switch off type of thing. If labour hours are more precious (evenings and holidays) the labour commands a higher price than the normal hours. End of the matter. The current situation is labour owners of these businesses, who hold onto expensive properties. We were much happier in places like SE Asia, where this kind of a thing does not happen.
The guy was suggesting that we should have made ourselves aware of these things before booking at expedia and therefore cancellations were not possible. I knew it was possible to cancel, but I did not want to create a scene.